All reviews

Rating Breakdown

  • 5
    72% (365 ratings)
  • 4
    9% (45 ratings)
  • 3
    2% (10 ratings)
  • 2
    3% (15 ratings)
  • 1
    14% (70 ratings)

Reviews with Text

  • 100% (504)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 27, 2020

Very satisfied with the help I got from Kelsey. Excellent customer service ! Very good help :) Keep that employee please :)

Using app

7 days

Total reviews

4

Average rating

3.0

5 / 5 Share

Nov. 25, 2020

This black friday is way more easier to execute than the one we did last year! Planning our discount simplify our job so much, thank you Bold Team !

Using app

About 9 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2020

Had to contact customer service and found Kelsey EXTREMELY helpful and professional with all my questions. Really really helpful. Great app , great customer service from Kelsey!

Using app

26 days

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for your review. We are happy that Kelsey was able to help you and answer all your questions. So pleased that you like the app, thank you!

5 / 5 Share

Nov. 25, 2020

I downloaded the Bold Discount app and I could not access the sale tags. I did a live chat with Naman and he fixed the code for me just in time for Black Friday. Thank you, Naman!

Using app

About 17 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review. We are thrilled that Naman was there to help you. Wishing you a successful Black Friday!

5 / 5 Share

Nov. 25, 2020

Installed this app to try it out before our annual Black Friday Sale. The app didn't work quite right with our store layout on the product page as we'd like, so uninstalled the app. I had an issue uninstalling (my mistake) and Laurel helped through a quick chat get it resolved in no time. A+ customer service even though we decided not to use the app.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your review. We are just happy that Lauren was able help you! We wish you a smooth and successful Black Friday and Cyber Monday.

5 / 5 Share

Nov. 24, 2020

Very helpful customer service! Chilli helped me make all the changes I needed to customize this for my sale

Using app

About 17 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your feedback! Thrilled to hear that Challi was able to help with the customization you were looking for.

5 / 5 Share

Nov. 24, 2020

Easy to use and managed. lets see how it will impact the speed after I will RUN campaign I wish it will be video training too

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your review! We really appreciate the feedback regarding a training video for Bold Discounts. Wishing you all the best with your BFCM campaign!

5 / 5 Share

Nov. 23, 2020

Awesome Shopify app to schedule/customize discount. Very easy to use and straightforward. Awesome and fast support as well! I very much recommend these guys!

Using app

12 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your kind review. We are so happy that you found the app easy to use, it looks great :) Our support team will always be there if you need us. Wishing you a successful Black Friday and Cyber Monday!

5 / 5 Share

Nov. 21, 2020

Best of the best Best of the best Best of the best Best of the best Best of the best Best of the best Best of the best Best of the best

Using app

7 minutes

Total reviews

1

Average rating

5.0

Developer Reply

You are the best of the best! Thank you so much for the review!

5 / 5 Share

Nov. 21, 2020

Kelsey's customer service was amazing! She answered all of my questions quickly, thoroughly and in a friendly manner.

Store

Amoda

Using app

8 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the review. We are so happy to hear that Kelsey was able to help answer any questions you had. Please feel free to reach out in the future!

5 / 5 Share

Nov. 20, 2020

I'm setting up a holiday BOGO sale with Bold Discount & Upsell. I had a few questions if I was setting up correctly. I live chatted with Challi and he was patient with all my questions and getting clarity. Thanks again Challi.

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review. Thrilled to hear that Challi was able to answer any questions you had regarding your set up. Wishing you all the best with your discounts during this holiday season!

5 / 5 Share

Nov. 30, 2020

I'm just learning my way around, and am planning to have Bold manage my BFCM sale. The Bold team has been very prompt and helpful with my questions and requests. Kelsey in particular answered quite a few questions that were beginner questions, and I appreciate her patience with me! Looking forward to seeing how this works in real time soon! Update: the app worked great, and I had one question about the way payments were processing, and needed some technical support once my sale was already in progress. Challi was super helpful and got me prompt support, which I really appreciate! Bold support has been awesome!

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for your kind review. We are so happy that we were prompt and helpful, and that Kelsey was able to answer your questions! We are very excited to see the success of your BFCM sale!

5 / 5 Share

Nov. 15, 2020

Working really well so far. The real test will be Black Friday to Cyber Monday sale. However, I am confident it will deliver the goods.

Using app

21 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for the review and confidence in the app! Wishing you all the best on your BFCB sales. If any questions come up we do have extended support hours during those times, and would be more than happy to help.

5 / 5 Share

Nov. 12, 2020

Works pretty well to automatically create discounts. Instead of going into every product, this is way easier !

Using app

16 minutes

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for your review. We are so glad to hear that you are finding this app helpful and easy to use!

5 / 5 Share

Nov. 5, 2020

I really like the customization of the app. Very helpful for Black Friday sales. I recommend it! You can programe the days you want to have your discount on and off

Using app

7 days

Total reviews

11

Average rating

4.9

Developer Reply

Thank you so much for your review and recommendation. So happy to hear that the app provides the functionality you are looking for!

5 / 5 Share

Oct. 9, 2020

It's nice that it help me to create the discount that Shopify cannot create, and it looks great. Unfortunately it need to be paid

Using app

About 1 hour

Total reviews

5

Average rating

4.8

Developer Reply

Thank you so much for the review. We couldn't be happier that you are finding Bold Discounts to be useful and fitting in with the look and feel of your store. Due to feedback like yours, Bold has actually updated the pricing for Bold Discounts so you can access all the features you need at the $19.99 price point! For more information on the price change, you can check out this article: https://support.boldcommerce.com/hc/en-us/articles/360050105812-October-7th-2020-New-Price-Plan-Changes-with-Bold-Discounts-V2

5 / 5 Share

Oct. 7, 2020

Rajni and Bhumi are super helpful fixing any issues with the apps. The apps are great once fine tuned. It made me quite a return on my investment. Well worth it.

Using app

Over 2 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for your review! Providing an app that will bring your store a return on your investment is always our goal. We are also thrilled to hear that Rajni and Bhumi from our support team were able to help out.

5 / 5 Share

Aug. 1, 2020

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Using app

6 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2025

At Bold's request, I am updating my review, and i am glad they asked me to. They do take feedback and implement changes. I previously had a bad experience with an upgraded version of this app, but recent fixes have made it my go-to for running sales on our site. This app will do in a few seconds what would take much much longer to do by hand on the Shopify back-end. It is way easier to install, and you have complete control over where the sales icons and timers appear, or when they appear. It does take some getting used to the interface. The one thing that is important to keep in mind is: make sure you turn off all sales before you change pricing in your inventory. This system will handle the calculations for % or $ discounts. IF you change something while a sale is running, you risk not getting your MSRP pricing back. Aside from that, it is pretty easy to setup your groups, and easier still to get your sales going with time limits. Give it a chance!! its worth it.

Using app

Over 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 29, 2020

Very easy to set up. I think this will save us a lot of time in the future. Set up my first discount in seconds and the install was easy too.

Using app

22 minutes

Total reviews

3

Average rating

5.0