BOLD Discounts ‑ Flash Sales
Top App to Schedule Flash sales and Discounts Shopify
Rating
4.4
feedback
1,221
chart
#375
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April 12, 2019
WHAT A RIP OFF - DONT BOTHER, to clarify in big flashing letters these scam artists want £10 a product to install their sales app on, you literally are giving them money for nothing - ive worked with liquid code before as i designed my own site but theyve intentionally made this so you have to pay someone to install it as everywhere you turn on their help page takes you to a purchase option! livid that ive been scammed by these cranks.
Hello there, thank you for your review. I just wanted to reiterate that our Bold Discounts app works right out of the box and does not require any Liquid coding! That is, unless you wanted to add some additional visual elements using custom CSS, which we can absolutely help with (for free!). Let us know if you'd like us to submit a free request on your behalf and we'd be more than happy to help add some additional visuals to your app.
Feb. 24, 2019
THIS IS THE WORST APP I HAVE EVER USED - AND THE SERVICE IS TERRIBLE! BE AWARE! I USED THE DISCOUNT TOOL AND IT MESED UP MY PRICING BELOW COST SO I LOST MONEY FOR AN ENTIRE DAY. THE SERVICE REP PROMISED TO FIX THE PROBLEM - AND SEIX HOURS LATER CAME BACK TO ME TELLING THAT I HAD TO MANUALLY CONFIGURE THE 850 AFFECTED PRODUCTS, THE ONLY THING THEY OFFERED AS REMIDY WS 6 MONTHS FREE - WHICH IS A JOKE. I LOST THOUSANDS OF DOLLARS AS A RESULT. ON TOP OF IT ALL - THEY SAID IT WAS MY FAULT. NEVER AGAIN.
Nov. 22, 2018
DONT USE THIS APP. I strongly recommend you guys DO NOT USE it. It make all products in my website in big DISCOUNT and lose a lot of money. NO CUSTOMER SERVICE. Such a Rubbish app.
Sept. 9, 2018
This app has some major problems and is absolutely the slowest syncing app I have ever used. I made several discounts and added them to my store and they showed correctly. I started running the promotions but when I checked the next morning all the discounts were gone. The product still showed the Sale logo but the price was back to full retail. Support told me I would have to make each discount inactive and let it sync and then activate and sync it again. This took me over 8 hours but worked and discounts were showing again even though the amount of time it took was ridiculous. Next morning I check my site and all the discounts are gone again. I sent another email to support several hours ago but still have not heard back from them. I am looking for another app that will work now.
Aug. 15, 2018
If you could rate nil stars then that is what I would have chosen. The App does not work correctly for a large number of discount items. Numerous products did not have the applicable discount applied even though the set-up was correct. This issue was identified on the 30th July and as at 16th August there has been no resolution. The costumer service was even worse. Despite numerous attempts to get an answer and being advised that I will be updated urgently, no feed back was provided. On the third day in a row of email an chatting, I received this response "We have a larger than normal volume right now and everything is taking longer than anticipated" which is a stock standard response. I would not recommend this app for its functionality or the service response to anyone! Very disappointed!
July 4, 2018
can not build discount on homepage and collections，just works on products page,sucker
May 29, 2018
The app has bug that sometimes changes price to 0 after disabling sale added through this app and sometimes sale didn't even removed from products even after disabling the sale through app. Upon reporting the issue the app developer told to keep the issue live to check this clearly doesn't makes any sense. We showed them screenshots but they want to see the live issues. They want us to keep the 0 value products live so they check and in the meantime customers keeps ordering those affected products and there's not way to fix all affected products at once. You've to manually update all products because price information completely removed by this app. If you've thousands of products don't use this app. You'll end up fixing most of the products manually that will consume enough time. Their support is terrible and slow. There's no such term priority in their support activities. Shopify agent told us that bold commerce is working on this issue and when we contacted bold commerce through their chat they said the co-worker will be available next day. Extremely disappointed.
May 28, 2018
Their install links and instructions are garbage. It shows the app as not installed by a default banner even when it's installed, then once you dismiss it, you realize it's just a marketing banner to get you to pay for the install. The install links don't take you to the actual install page, and then it's spread between different links rather than simple step by step instructions like most other Developers. Jacked up my website and doesn't work, it shows as very simple code copy and pasting, but obviously there's more than it, and since everything is all over the place, who knows if I missed a step. Support says they'll probably get around to helping fix it in 2-3 days. Longest I've ever had to wait for support. Makes me appreciate other developers by far...
May 7, 2018
Not impressed that you're not able to set a variant sales price. If your store is user friendly and you use variants please be aware that this app will NOT and they REFUSE to make changes to the app in order to set different sales for the different variants. For example, if you have a product that has 2 variants and the second is just a multi-pack and you want to discount that variant and not the individual variant you CANNOT do that. I've paid for this app for over a year with promises of this addition and nothing still.
April 23, 2018
I just watched 2 sales slip through as my discount was having issues mid promotion. No sense of urgency with help support live chat....2-3 days for a "specialist". I used to love Bold, and have many of their apps. However, based on this experience I'll be deleting them. Also of note, production options does not work with product discount showing the real time pricing change. I was told I would have to pay for customization which is silly. So, Bold COST me money, therefore, 1 star review. They lose all of my trust based on this.
Jan. 8, 2018
simply dreadful app, the time settings failed to work, so one of our discounts continued on long than planned. I then tried to disable one discount and it will not turn off, subsequently i've deleted the app and discounts are still live! I've emailed support and heard nothing back, its been over 4 days! We have no choice but to re-list every product which still have the discount present. Avoid this app like the plague.
Nov. 25, 2017
I bought this app for $99 and it worked once. I went to do some admittedly last minute discounts for this weekend and the app didn't work. Tried and tried but it didn't work. So I uninstalled it and tried to reinstall. Doesn't work unless I pay $99 again! What a rip off. Have had good experience in the past with Bold but wow. Charging me twice for an app that doesn't work. No thanks!
Nov. 23, 2017
Beware! Some of the discounts prepared for Black Friday were randomly not applied. It worked for some products but not others (in the same discount rule). The products that it didn't work for did not have other discounts applied previously, the app just bugged out.
Nov. 23, 2017
There is no link to and instructions available how to install the coding. They make you to pay for setting up the app.
Nov. 6, 2017
Although they say free for 60 days. In reality, they charge you as soon as they have the opportunity to do so.
Oct. 31, 2017
Extremely disappointed in the set up at this point. Paid $30 to have them install the code for Clock and sales icon and still not working. Four other apps got disconnected or stopped working after giving them access. App support is trying to get me to make changes now. Would not recommend this app at this time. Was so looking forward to getting this and other bold apps up and running, now I don’t see using any of their apps at all. SMH!!! So much for having them install to save the aggrevation.
Oct. 16, 2017
Was great but now does not work for my timezone and resulted in advertised sales not starting at the scheduled times which was a complete disaster. Submitted support ticket by email and had no response.
Sept. 15, 2017
discounts haven't been loading all week, minimal support although I've sent maximum tickets and live chat to try and get it sorted my end most of which has been ignored, this is holding up my store and costing me big time!
Sept. 15, 2017
Suddenly just stopped working altogether. I'm trying to run promotions and the app just keeps loading at the start/stop promotion. Hopefully this gets fixed as it was once a trouble-free app.
Aug. 14, 2017
The search feature does not work well, its hard to get what you want from this app. Paid $100 for it and have been waiting months for bug fixes. You also cant stop a bulk edit once its started, I know this is possible as other apps allow you to cancel. These are issues I have contacted support for months with no resolve. It has some nice features but this app really needs some updates and the developers feel its complete the way it is. I wish I would have been able to get it as a subscription so I could cancel but I am stuck with this under performer.