BOLD Discounts ‑ Flash Sales
Top Shopify App to Schedule Sales, Deals & Product Discounts
Rating
3.9
feedback
505
chart
#371
All reviews
Review RSS Feed
Nov. 28, 2019
Best customer service from Art over the chat. We had a last minute problem and they immediately helped! Perfect
Thank you so much for the review! We love hearing that our top-notch customer support is wowing our customers - please don't hesitate to reach out if you have any other questions or concerns; we'd be glad to help again. Best of luck with your Black Friday sale this weekend!
Nov. 28, 2019
Customer service is great! Paul in customer service and Rick in Dev helped fix my issues promptly - saving the day! Thanks Guys
Hello there! Thanks so much for the kind words about our awesome customer service team. :-) We're so glad to hear that they were able to work with you to quickly get everything up and running properly again. Please don't hesitate to reach out again if you need anything else! We've got all hands on deck during the Black Friday weekend.
Nov. 27, 2019
Awesome! i almost deleted the app because i was confused about it but DANIEL helped out and now im set with it for life, thanks for the help Daniel!
Hello there! We're glad to hear that Daniel was able to help you out and get everything working for you, as well as help you out with understanding it. We're happy you have decided to give our app a second chance! Please don't hesitate to reach out if you have any other questions; we'd love to help you out again. Best of luck with your Black Friday sales!
Nov. 27, 2019
Great Team, Art helped me solve all my problems. App works great and Bold aways goes above and beyond.
Hello there! We're glad to hear that Art was able to help you out with everything you needed. We always aim to provide our merchants with world-class support, and we're glad you were able to experience that under the circumstances. Happy Black Friday, and best of luck with your sales!
April 3, 2020
Got very good serice from Naman for an issue. Thank you very much Excellent customer service by Chintan. It is very nice to speak to a person instead of chat or email. He answered all my questions and told me to call back if a have difficulties. Thank you again!
Hello there! Thanks so much for the review. We are glad that Chintan was able to speak with you directly in order to answer all of your questions; we love offering phone support as well as it is sometimes more convenient for merchants. We look forward to continuing to help you should you need anything! Best of luck with your Black Friday sales!
Nov. 25, 2019
customer service via chat is fantastic. Dylan was so helpful and kind! Looking forward to exploring all the features of this app
Hi there! We really appreciate your kind words about our customer service team; live chat is certainly an awesome way to get quick answers to more general questions! We look forward to seeing how you set your sale up! Please don't hesitate to reach out again if you need any other assistance. By the way, your Rolling Stones kiddie clothes are adorable!
Nov. 25, 2019
We use bold Discounts for our Black Friday sales. support is excellent, very friendly and fast. Thanks to Rahul, Derek and so many more at the Bold Team!
Hello! We're really happy to hear that you trust and rely on our app to run your Black Friday sales. Our support team is on standby for extended hours into the Black Friday/Cyber Monday weekend, so please don't hesitate to reach out if you need any additional assistance. Thanks so much for taking the time to leave us a review! We look forward to seeing your Black Friday success. :-)
Nov. 22, 2019
Working on a logo offer that works with pop up carts like PayPal. Sukh helped me great! I am having the team work on my site now.
Hello there! Thanks so much for the review; we're happy to hear that Sukh was able to assist you with getting your logo offer working properly. We're glad our specialists were able to help you out! Please let us know if we can assist with anything else.
Nov. 20, 2019
Great support from Mayank and great app! They always go out of their way to help make things work and can't beat the chat support.
Hi there, thank you so much for the review! We really appreciate the kind words about our support team - live chat is definitely a great feature that we love offering for more general questions, and we're glad you were able to utilize it! Please let us know if we can assist with anything else. :-) Your goat milk soap and whipped body butter look amazing, by the way!
Aug. 31, 2020
Amazing app!! You can create discounts REAAALLY easy. The best part is the customer service! Challi solved all of my problems! The only "issue" is that the installation is not automatic, so they have to do it and it takes a while.
Hi there! Thanks so much for the review. I'm so sorry that you were provided the wrong information by our live chat specialist; we have some newer specialists on the team, however it should have been confirmed. I'm glad that you were able to get ahold of our product experts who made sure that the change from English to Spanish was made for your app! We love hearing that you're enjoying the app, and look forward to seeing your success during BFCM! Please reach out if you have any other questions about the app. :-)
Oct. 30, 2019
Really amazing customer support – fast, friendly and helpful. Dylan was really lovely – best customer support you could hope for.
Hello! Thanks so much for taking the time to leave us a review; we're so glad to hear that Dylan was able to give you the amazing support we strive for. He's newer to the team, but has been doing such a great job helping our merchants. Thank you again for the kind words!
Oct. 18, 2019
Figure out my issue quickly and I just started. I will see how it performs. They installed liquid for me so I'm hoping this works for us.
Using app
17 days
Total reviews
10
Average rating
4.8
We're glad to hear that our team was able to get things sorted for you; sorry that you ran into those in the first place! We look forward to seeing what you do with our Discounts app, and are always here every step of the way, so please don't hesitate to reach out if you need any assistance. :-)
Oct. 17, 2019
I had some problems regarding activating sale and support team was very helpfull, we solved my problem through 2 e-mails. It is nice to know that you can count on them 24/7.
Hi there, we're very sorry to hear you ran into some issues getting your sale activated! Our support team aims to get everything solved for you in as quick a manner as possible, so we love to hear that everything was sorted for you shortly after you contacted us. Please let us know if we can assist with anything else!
Sept. 18, 2019
This is an excellent app that Shopify store owners will want to consider to increase sales on their store.
Aug. 23, 2019
We had an issue with a small icon that appeared on our sale pages and Rahul quickly fixed the issue! He was courteous and extremely knowledgable and I would highly recommend using the app. The chat feature is amazing and I will definitely be using it in the future. Way to go Rahul, thank you!
Hello there! We're so happy to hear that Rahul was able to solve the problem with the icon for you so quickly. Thanks so much for recommending our product and leaving us a review! We look forward to speaking with you again in the future.
Aug. 21, 2019
I had a small issue with the installation of the app on www.handinpocket.com Rajni, Shawn and Frank worked to quickly resolve the issue. The app is now working as I expected. Thanks team!
Hey there; we're so sorry to hear you ran into an issue while trying to get the app installed! But, it's great to see that our support team was able to get things sorted out for you quickly so you could begin using the app ASAP. Please let us know if you need anything else! The clothing you sell is absolutely gorgeous, by the way.
July 26, 2019
Rajni and Abhijeet were able to fix my query very quickly and without me having to spend too much time explaining my issues.
July 11, 2019
Signed on to the help chat to inquire about how to ensure that my discounts appeared on my site. Customer service helped me fix my issue fast and effective
Hi there, thank you for leaving us a review! We're glad to hear that our customer service team was able to help resolve your issue quickly and effectively; that's what we strive for! Please don't hesitate to reach out if you have any other questions or comments; we're glad your discounts are appearing properly on your website.
June 11, 2019
The best way to have a bulk sale on your site. We've used it for holiday sales, it applies immediately to anything and everything you'd like to put on sale!
Thank you for leaving such a great review! I'm glad to hear that you've had such a great experience with the app. Please feel free to let us know if you have any questions or concerns about our apps, and we'll be more than happy to help however we can!
April 23, 2019
I have several of their apps. (Brain, Loyalty point, Discount, and Upsell) I did pay them to add the code. But, it was well worth it! Their customer service has been phenomenal. (Even when I messed up the theme) I love these apps and so do my customers.
Thank you for the review! We are happy to know that multiple of our apps are working well for you, your business, and your customers! As always, we love to help and will continue to do our best to provide you with excellent service. Please let us know if you have any questions or comments about any of your apps. :-)