BOLD Discounts ‑ Flash Sales
Top App to Schedule Flash sales and Discounts Shopify
Rating
4.4
feedback
1,221
chart
#384
All reviews
Rating Breakdown
Nov. 27, 2019
Great Team, Art helped me solve all my problems. App works great and Bold aways goes above and beyond.
Hello there! We're glad to hear that Art was able to help you out with everything you needed. We always aim to provide our merchants with world-class support, and we're glad you were able to experience that under the circumstances. Happy Black Friday, and best of luck with your sales!
Nov. 26, 2019
Customer service is quick and very responsive. Dan was AWESOME and went above and beyond helping me out!!! This is my second BOLD product app (Product Options & Discounts) and I am very happy with both. I'm thinking about getting Bundles in the future...if they will offer me a bundle price that is!
Hello there! We appreciate the kind words about our service and apps - we aim to offer the best support to our customers as quickly as possible, especially around such busy times as this! We love hearing that you've been using a couple of our apps and are enjoying both of them! We love helping our merchants reach their full potential on their stores. We hope bundle pricing is something we can offer in the future. :-)
April 3, 2020
Got very good serice from Naman for an issue. Thank you very much Excellent customer service by Chintan. It is very nice to speak to a person instead of chat or email. He answered all my questions and told me to call back if a have difficulties. Thank you again!
Hello there! Thanks so much for the review. We are glad that Chintan was able to speak with you directly in order to answer all of your questions; we love offering phone support as well as it is sometimes more convenient for merchants. We look forward to continuing to help you should you need anything! Best of luck with your Black Friday sales!
Nov. 25, 2019
customer service via chat is fantastic. Dylan was so helpful and kind! Looking forward to exploring all the features of this app
Hi there! We really appreciate your kind words about our customer service team; live chat is certainly an awesome way to get quick answers to more general questions! We look forward to seeing how you set your sale up! Please don't hesitate to reach out again if you need any other assistance. By the way, your Rolling Stones kiddie clothes are adorable!
Nov. 25, 2019
We use bold Discounts for our Black Friday sales. support is excellent, very friendly and fast. Thanks to Rahul, Derek and so many more at the Bold Team!
Hello! We're really happy to hear that you trust and rely on our app to run your Black Friday sales. Our support team is on standby for extended hours into the Black Friday/Cyber Monday weekend, so please don't hesitate to reach out if you need any additional assistance. Thanks so much for taking the time to leave us a review! We look forward to seeing your Black Friday success. :-)
Nov. 22, 2019
Working on a logo offer that works with pop up carts like PayPal. Sukh helped me great! I am having the team work on my site now.
Hello there! Thanks so much for the review; we're happy to hear that Sukh was able to assist you with getting your logo offer working properly. We're glad our specialists were able to help you out! Please let us know if we can assist with anything else.
Nov. 20, 2019
Great support from Mayank and great app! They always go out of their way to help make things work and can't beat the chat support.
Hi there, thank you so much for the review! We really appreciate the kind words about our support team - live chat is definitely a great feature that we love offering for more general questions, and we're glad you were able to utilize it! Please let us know if we can assist with anything else. :-) Your goat milk soap and whipped body butter look amazing, by the way!
Aug. 31, 2020
Amazing app!! You can create discounts REAAALLY easy. The best part is the customer service! Challi solved all of my problems! The only "issue" is that the installation is not automatic, so they have to do it and it takes a while.
Hi there! Thanks so much for the review. I'm so sorry that you were provided the wrong information by our live chat specialist; we have some newer specialists on the team, however it should have been confirmed. I'm glad that you were able to get ahold of our product experts who made sure that the change from English to Spanish was made for your app! We love hearing that you're enjoying the app, and look forward to seeing your success during BFCM! Please reach out if you have any other questions about the app. :-)
Oct. 30, 2019
Really amazing customer support – fast, friendly and helpful. Dylan was really lovely – best customer support you could hope for.
Hello! Thanks so much for taking the time to leave us a review; we're so glad to hear that Dylan was able to give you the amazing support we strive for. He's newer to the team, but has been doing such a great job helping our merchants. Thank you again for the kind words!
Oct. 28, 2019
Great app with great support, Chintan was able to answer all of my questions and was fantastic help.
Thank you for the review; we're glad to hear that Chintan was able to answer all of your questions and help you out with Bold Discounts. We look forward to seeing your success with it, and please let us know if we can help with anything else!
Oct. 18, 2019
This app is easy to use and really makes the process of offering discounts super easy. I had exceptional service from Marty and am very happy with the level of support and the swift responses I have received. As a small business owner, I am incredibly happy with the high quality of support I received as I am able to concentrate on my business and can trust that my questions and concerns will be addressed by the Bold Team. Thank you Marty for your excellent service!
Thank you for taking the time to leave us a review! We really appreciate your honest take, and are super glad to hear that you're finding the app easy to use. Marty is a great guy, and we're thrilled that he was able to help you out! Please let us know if we can help with anything else; we will definitely address any question or concern you might have!
Oct. 18, 2019
Figure out my issue quickly and I just started. I will see how it performs. They installed liquid for me so I'm hoping this works for us.
Using app
About 1 month
Total reviews
10
Average rating
4.8
We're glad to hear that our team was able to get things sorted for you; sorry that you ran into those in the first place! We look forward to seeing what you do with our Discounts app, and are always here every step of the way, so please don't hesitate to reach out if you need any assistance. :-)
Oct. 17, 2019
I had some problems regarding activating sale and support team was very helpfull, we solved my problem through 2 e-mails. It is nice to know that you can count on them 24/7.
Hi there, we're very sorry to hear you ran into some issues getting your sale activated! Our support team aims to get everything solved for you in as quick a manner as possible, so we love to hear that everything was sorted for you shortly after you contacted us. Please let us know if we can assist with anything else!
Sept. 18, 2019
This is an excellent app that Shopify store owners will want to consider to increase sales on their store.
Sept. 11, 2019
I want do some coding stuff and bold have excellent offer me th is extra help not just for app , thank you guys ,Chintan and Parminder
Thanks so much for the review! We're glad to hear that Chintan and Parminder were able to help you out with the coding customizations you wanted to make. We're definitely ready to help with what we can!
Sept. 11, 2019
I'm so happy with the results of this app and especially thankful for Parminder for helping me build out an upsell offer that is unique to my Shopify store.
Thank you again for your reviews! We're so glad that Parminder was able to help get Discounts and Upsell working together on your store, exactly how you wanted them. :-)
Sept. 4, 2019
It's in Staging mode for now as we're testing it out still but so far so good. Really helpful support and Developers are quick to optimize the app to our needs. Feel free to outreach them if you need some specific customization. We're missing some functionality like picking add-on item from Shopify catalog instead of upload images from the zero but Developers mentioned they're working on increasing features in a future and collect all feature requests from their customers, so hopefully our request will be heard. Thank you!
Hi there! We're so happy to hear you're liking the app so far, even if you're just testing it for now. Our support team is stellar, and always at the ready to answer any questions or help with any issues that arise. So glad to see that our team has been able to assist you during your testing process with this, and other apps! We're definitely always looking to add new features for our customers and are always interested in hearing feedback, so thank you for your suggestions! We hope to implement these changes someday soon. :-)
Aug. 23, 2019
We had an issue with a small icon that appeared on our sale pages and Rahul quickly fixed the issue! He was courteous and extremely knowledgable and I would highly recommend using the app. The chat feature is amazing and I will definitely be using it in the future. Way to go Rahul, thank you!
Hello there! We're so happy to hear that Rahul was able to solve the problem with the icon for you so quickly. Thanks so much for recommending our product and leaving us a review! We look forward to speaking with you again in the future.
Aug. 21, 2019
I had a small issue with the installation of the app on www.handinpocket.com Rajni, Shawn and Frank worked to quickly resolve the issue. The app is now working as I expected. Thanks team!
Hey there; we're so sorry to hear you ran into an issue while trying to get the app installed! But, it's great to see that our support team was able to get things sorted out for you quickly so you could begin using the app ASAP. Please let us know if you need anything else! The clothing you sell is absolutely gorgeous, by the way.
July 26, 2019
Rajni and Abhijeet were able to fix my query very quickly and without me having to spend too much time explaining my issues.