B2B Sophie Bille Brahe review for VOL ‑ Surcharge & Product Fees

As a Shopify developer myself, I'm quite familiar with the platform and its capabilities, so I initially planned to configure everything on my own. However, after encountering some difficulties getting our handling fees to appear correctly at checkout, I reached out to VOL Apps for assistance. ​ Vugar, the founder, was incredibly responsive and immediately offered to investigate the issue personally. After reviewing our configuration, he helped resolve the problem, and we were able to see the fee appearing correctly at checkout. ​ What impressed me most was what happened next. ​ Our requirements expanded beyond a single fee. We needed to configure multiple handling fees for our international B2B customers, with different order thresholds, currencies, and conditions depending on the customer's market. ​ Rather than leaving me to duplicate and troubleshoot each configuration individually, Vugar offered to take care of the entire setup himself. ​ He configured the different market-specific fees, adjusted the corresponding local-currency settings, and provided clear instructions on how to test everything. He was also transparent about the additional access needed to complete the final B2B checkout testing rather than claiming everything had been verified without proper testing. ​ I especially appreciated his approach to customer support. Even though I'm technically experienced, it's refreshing to work with someone who understands that a developer's time is valuable too. At one point, Vugar told me, "Life is too short to spend it setting up a fee app. Just pass it to me and enjoy some extra time for coffee." That pretty much sums up the experience! ​ The app offers the flexibility we need for complex B2B fee scenarios, and having direct access to a knowledgeable founder who understands Shopify makes a significant difference. ​ The initial fee is working correctly, and the remaining market configurations have been prepared for final testing. ​ If you're running a Shopify B2B store with different fee requirements across multiple markets, VOL Extra Fees is definitely worth considering. The combination of flexible functionality, technical knowledge, and genuinely hands-on support is excellent. ​ Highly recommended, especially for merchants and developers who appreciate responsive, personal support!