VOL ‑ Surcharge & Product Fees

10/10 — I’ll happily take that! 😄 Thank you so much for the review and recommendation. It was a pleasure helping you get the customs fee configured specifically for your US customers. I’m glad we could go from installation to a working setup together within your first hour with VOL. And one tiny correction: support agent by day, founder who refuses to stay out of the support chat by choice 😂 Thanks for trusting VOL Apps, and if your customs or fee requirements evolve, you know where to find me. — Vugar 😊

Thank you so much for this — and especially for trusting us for the past three months! 🙏 “Very personalized” is probably one of my favorite things to hear about our support. We know every merchant has their own workflow and sometimes the answer isn’t sitting behind a standard setting or checkbox. If something needs a unique adjustment, we’d much rather understand why you need it and see what we can build around your business. It’s been a real pleasure supporting Bows Coffee Roasters, and your 100% recommendation means a lot to our whole team. Three months down — hopefully many more coffees and custom adjustments ahead. ☕😄 — Vugar

¡Muchísimas gracias por la reseña! 🙏 Me alegra especialmente leer que no solo la app funciona perfectamente, sino que pudimos adaptarla a vuestra tienda. Para mí esa es una parte muy importante del soporte: si cada negocio funciona de una manera diferente, la solución también tiene que poder adaptarse. Ha sido un placer trabajar personalmente en vuestro caso y dejar todo funcionando como necesitabais. Gracias por confiar en VOL Apps durante estas primeras semanas. Y si Altos Humos necesita otra adaptación en el futuro, ya sabéis dónde encontrarme. 😊 — Vugar

This review genuinely made me smile — especially the late-night banter getting an official mention 😂 Thank you! Your setup definitely gave us a few puzzles to solve. EU fees, US tariffs, different location scenarios, custom configuration, and then making the whole thing actually look like it belongs on Sealy MacWheely rather than something an app dropped onto the store. But that’s also what made it fun to work on. I’m particularly glad you mentioned that we took the time to get it right rather than rushing it. I’d much rather spend an extra hour testing different scenarios with you than say “done” and leave you discovering an edge case later. Thank you for trusting me with your store after only a few hours of using VOL. I thoroughly enjoyed working with you — and apparently our support package now officially includes late-night banter at no additional charge. 🤪 Whenever Sealy MacWheely needs us, I’m here. — Vugar 😊

Wow. I had to read this one twice. Thank you for taking the time to write such a detailed review—it genuinely means a lot to me and our entire team. 🙏 Your setup was exactly the kind of challenge I enjoy working on: two separate fees, Shopify Plus B2B, ERP integration, sandbox and production environments, and making sure customers couldn’t accidentally remove required fees. There were quite a few moving pieces, so seeing the full end-to-end test finally run perfectly was just as satisfying for me as I hope it was for you. 😄 I especially appreciate you mentioning the communication throughout the process. When a merchant is testing something that touches real orders and an ERP, “it should work” simply isn’t good enough. We wanted to test it properly, fix the edge cases as they appeared, and know that everything was solid before calling the job finished. Thank you for trusting me and VOL Apps with such an important part of your B2B workflow. Reviews like this remind us why being hands-on with our merchants matters so much. It was genuinely a pleasure working alongside the Starmark team. And as your setup evolves, you already know where to find me. 😊 — Vugar

Thank you so much for the review! 🙏 in few minutes, we already got to work together 😄 I’m really glad I could help configure the app around your online shop rather than leaving you to figure everything out alone. Every store has its own little quirks, and making VOL fit those requirements is a part of the job I genuinely enjoy. Thanks for trusting us. If you need another adjustment, you know where to find me. — Vugar 🔥

Okay, I admit it — the GIF obsession is probably not going away anytime soon 😂 Thank you for such a fun and thoughtful review! Getting your rush fee configured, tested in the actual cart, and working properly within five minutes is exactly the kind of onboarding experience I want merchants to have. For me, creating the rule is only half the job. I want to see it working from the customer’s side too, because that’s ultimately what matters. It was genuinely fun working with you. Thanks for trusting VOL Extra Fee—and expect more GIFs if you ever come back to chat. 😄 — Vugar

Thank you so much for choosing VOL Apps! 🙏 I'm really glad we could get you up and running quickly. We truly appreciate you taking the time to share your feedback with us. — Vugar 😊

Thank you for this fantastic review! 🙏 Your comment about getting a real person instead of an annoying AI chatbot made me smile 😄. That's exactly how we want our support to feel: talk to us, explain what you need, and whenever possible, we'll actually get in there and solve it. It was a pleasure customizing the app around your theme and specific requirements. Thank you for trusting us and for recognizing the work behind the scenes—it genuinely means a lot. — Vugar 😊

Thank you so much for the kind words! 🙏 “Great product & service” — short and sweet, and it genuinely means a lot to us. 😊 I’m really happy you’ve had a positive experience with both the app and our team from the very beginning. Thank you for choosing VOL Apps. Whenever you need us, I’m just a message away. — Vugar 😊

Thank you so much for your amazing review! 🙏 Five months with us already—thank you for continuing to trust VOL Apps! It means a lot to hear the app has been working well for your store. I'm especially glad we could get your issue resolved so quickly. We know merchants don't have time to wait around when something needs attention, so we always do our best to respond fast and get things back on track. Thank you again for your recommendation. It's been a pleasure supporting your business, and we're always here whenever you need us. — Vugar 😊

Thank you so much for your wonderful review! 🙏 I'm delighted to hear the app was exactly what you were looking for. That's always our goal—to provide a solution that's powerful enough for complex fee scenarios while remaining easy to set up and use. Your kind words about our customer service truly mean a lot. We believe great software should always be backed by great support, and I'm grateful you had that experience. Thank you for choosing VOL Apps and for your recommendation. Wishing you continued success with your store! — Vugar 😊

Thank you so much for your review! 🙏 I'm really happy to hear VOL has been stable from day one after your experience with other apps. Reliability is something we take very seriously—fee rules should simply work every time, without merchants having to wonder whether they'll be applied correctly. It's great to know setting up your bottle deposit was quick and that everything is working smoothly in your cart. That's exactly the experience we aim to deliver. Thank you for trusting VOL Apps. If you ever need help or have ideas for new features, I'm always just a message away. — Vugar 😊

Thank you so much for your wonderful review! 🙏 It truly means a lot to hear that. Every store has its own unique requirements, and we never want to offer a one-size-fits-all answer. I'm really glad we were able to understand your situation, work through it together, and find the right solution for your business. Thank you for recognizing our responsiveness and support—it’s something we genuinely care about and strive to provide for every merchant. We truly appreciate your trust in VOL Apps. If you ever need anything in the future, we're always here to help. — Vugar 😊

Thank you so much for this amazing review! 🙏 Reading "10000% recommend" genuinely made me smile. It means a lot that you highlighted something we've believed in from day one—when merchants need help, they should be able to talk to a real person, not fight through layers of AI or automated replies. Thank you for trusting VOL Apps over the past month. We'll continue being here whenever you need us. — Vugar 😊

Thank you so much for your kind words! 🙏 I'm really glad we could get everything set up together. I know fee configurations can sometimes be confusing depending on the use case, so I'm always happy to jump in personally and make sure everything works exactly as expected. Thank you for giving VOL Apps a try and for recommending us. Wishing you continued success with your store! — Vugar 😊

Thank you so much for your review! 🙏 I'm delighted to hear the app made it easy to add your mandatory handling fee. We designed the rule engine to be flexible without becoming complicated, so it's great to know it fit your workflow so well. Thank you for trusting VOL Apps. If your requirements ever evolve, we'll be here to help. — Vugar 😊

Thank you so much for sharing your experience! 🙏 This is exactly the kind of problem we love helping merchants solve. Knowing the app can save your sales team time by automatically applying setup fees instead of relying on manual processes is incredibly rewarding to hear. I'm also happy we could help you get everything configured quickly. Thank you for trusting VOL Apps—we're always here if your business grows and your requirements change. — Vugar 😊

Thank you so much for this fantastic review! 🙏 It was a pleasure working with you, and I'm really happy we had your POS fee up and running in under 15 minutes. We know merchants don't want long onboarding sessions—they just want the solution working as quickly as possible. Thank you for putting your trust in VOL Apps. It was great meeting you, and I'll always be here if you need anything else. — Vugar 😊