SUPERDTF review for UpCharge Fees Addons Surcharge
July 19, 2024
Customer support is non existent and their app does not work. There are much better fee apps out there. Not to mention they require full access to your customer database and it is just garbage.
Hello, We want to extend our sincerest apologies for the delay in resolving the issue you’ve encountered with our app. As we can see, you submitted a service request on Wednesday, and our team processed it. We requested a collaborator access request to your store on that day and were waiting for you to accept it so we could investigate the issue. The request is still pending approval, so it seems like you missed both the request and the message we sent to you. Unfortunately, you already deleted the app. Should you ever decide to give it another try, please reinstall the app and accept the access request pending. We'll ensure the app is configured and functions as intended. Thank you.
Fees, surcharges, and add-ons to increase your sales and AOV