Upcharge Surcharge Fees Tariff
The reviews for the Shopify App are overwhelmingly positive, with users praising the excellent customer service and prompt resolution of issues. Many users have highlighted the ease of use of the app and the quick response from the support team. Positive themes include efficient customer service, simplicity of setup, and helpful support staff. However, there are a few negative reviews mentioning issues with the app not working as expected or not meeting specific requirements. Some users also faced challenges with billing even after uninstalling the app.
Review RSS feed
The app has been working perfect for months and when we had a website upgrade, there was a little glitch, but the UC Lab development team jumped right on it and got it fixed. Very pleased.
Fast Resolved by Zia - good support
Thank you so much for your kind words! We’re thrilled to hear you’re enjoying the app and our support. We’re always here whenever you need us 😊
Thank you so much for the 5-star review. We truly appreciate your support and are always here whenever you need a quick hand.
Reached out to app support for help with some technical issues we were having with the app. Javid was very helpful and we were able to get all issues sorted promptly.
Thank you for the great feedback! We're thrilled to hear that everything is now running smoothly for your store. Our entire team is always here to help whenever you need us
Javid was very helpful and attentive.
Thank you so much! We love hearing that you had a great experience. Our entire team works hard to keep our support fast and attentive, so knowing we hit the mark for you means the world to us.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.