Upcharge Surcharge Fees Tariff
The reviews for this Shopify App are overwhelmingly positive, highlighting the exceptional customer support provided by individuals like Javid, Zia, and the team. Users appreciate the quick responses, efficient issue resolution, and helpful guidance offered by the support team. The app itself is praised for its functionality, ease of use, and flexibility in managing fees and customizations. However, there are a few negative reviews mentioning issues with compatibility for non-Shopify Plus stores and glitches that affected the app's performance.
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We received amazing and responsive support from Javed. He quickly understood our queries, provided clear guidance, and resolved our issues efficiently. His prompt assistance made the entire process smooth and hassle-free.
Thank you for the kind words! We’re glad Javed could help and make the process smooth. We truly appreciate your support! 🙌
The app itself does exactly what we need it to do and at a reasonable price. We did have a bug with the app but customer support were quick to respond to our message, explain what the issue was in detail and resolved it very quickly.
Thank you for the wonderful feedback! We’re glad the app is meeting your needs and that our support team could quickly identify and resolve the issue. We really appreciate your trust and support! 🙌
Excellent support from Javid! He got back to me straight away regarding an issue with our fees not activating at checkout and resolved it immediately, despite it being outside normal office hours. Really impressed with the quick response and excellent service. Thank you!
Thank you so much for the wonderful feedback! We’re really glad Javid could quickly resolve the issue and get your fees working properly at checkout. We truly appreciate your kind words and are always happy to help, 🙌
Cumple con lo que promete y el soporte es maravilloso!!!
¡Muchas gracias por tus amables palabras! 😊 Nos alegra saber que la aplicación cumple con lo que promete y que nuestro equipo de soporte ha podido ayudarte. ¡Agradecemos mucho tu confianza y apoyo!
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