Rating

4.6

feedback

141

Reviews

chart

#129

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    9%
  • Less than a month
    45%
  • Less than a year
    26%
  • More than a year
    15%

Reviews Summary

The Shopify App has received mostly positive reviews from users. Customers appreciate the fast and responsive support provided by the app's team, with many praising the professionalism and efficiency of the support staff. The app is commended for its functionality in handling various fees, such as import fees and surcharges, and for its ease of use. Users have highlighted the app's effectiveness in adding tariffs and additional charges to orders, making it a valuable tool for managing pricing strategies. However, there are a few negative reviews mentioning issues with pricing discrepancies and compatibility with certain devices.

Highlights

Positive customer support and responsiveness
Effective handling of fees and surcharges
Ease of use and functionality
Pricing discrepancies and compatibility issues

Rating Breakdown

  • 5
    80% (113 ratings)
  • 4
    4% (5 ratings)
  • 3
    4% (5 ratings)
  • 2
    4% (6 ratings)
  • 1
    9% (12 ratings)

Reviews with Text

  • 99% (139)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 10, 2026

Always super support. Great app!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

May 7, 2026

Great support!

Using app

About 16 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re happy to hear you had a great support experience—feel free to reach out anytime 😊

5 / 5 Share

May 4, 2026

I need an App to add extra handling fees at checkout, this was perfect app for me and it does not require me to subscribe to shopify high price plan or a yearly plan and I really appreciate their customer support " Javid " Later I needed to modify my product page to remove express checkout, they have an easy chat button i used and the AI was trying to help me but it was difficult for me to understand how to do this tech things, immediately Javid noticed that I was struggling with AI, so he jumped into the chat and within 2 min the problem was solved, I don't give 5 stars to any app, but honestly he earned it.

Using app

30 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much. I’m really glad I could jump in and help you navigate those tech hurdles so you could get back to business quickly. It’s truly a pleasure having you with us, and I appreciate your kind words.

5 / 5 Share

April 27, 2026

Using app

About 2 years

Total reviews

10

Average rating

4.9

Developer Reply

Thank you for your feedback. We’re happy to have you with us.

5 / 5 Share

April 23, 2026

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. I hope you enjoy the app.

All reviews

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