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The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service and quick response times from the support team. Many users highlighted specific support team members like Javid, Zia, and Maggie for their helpfulness and efficiency in resolving issues. The app itself was described as easy to use, effective in managing fees, and essential for tasks like adding import fees and customs for international orders. Users appreciated the prompt resolution of technical issues and the seamless integration with their online stores. However, there were a few negative reviews mentioning issues with the app not working as expected or not meeting specific requirements.
Customer support was very fast and helpful. We had issues using the app on our own but got it working exactly as we intended with their help.
Thank you so much for the 5-star rating! ⭐️ We truly appreciate your support and are happy to have you with us! 🙌
Thank you for the 5-star rating! ⭐️ Your support means a lot to our team. We really appreciate you choosing our app! 🙏
was responsive and kept me updated on the process; gave me all the information I needed and helped me with escalating the problem to engineering team
Thank you so much for the wonderful feedback! 🙌
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