UpCharge Fees Addons Surcharge
Fees, surcharges, and add-ons to increase your sales and AOV
Rating
4.1
feedback
147
chart
#708
All reviews
Rating Breakdown
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Oct. 17, 2024
App could be better and there is no scope for enhanced features or customisable options. In terms of adding fees and surcharges, the function does not do well in shopping carts and customers can delete the option which defeats the purpose in the first place.
Hello, Thank you for taking the time to share your feedback. We’re sorry to hear that the app didn’t fully meet your expectations, especially with regard to adding surcharges in the shopping cart. Your point about customers being able to delete the options is valuable, and we understand how that affects the functionality. We're continuously working on improving the app and introduced the new app version which has more optimized and stable performance recently. If you are interested in migration, please contact our support team. We appreciate your input and hope to make your experience with the app better moving forward!
Dec. 17, 2022
This app doesn't look very good in the shopping cart. It also duplicates and generates its own products, so thats a mess. It also adds its own filters to your collections, also a mess.
Sept. 30, 2022
Support is excellent and highly responsive, but truly the app is a bit quirky. If you use a hidden fee that is % based, your customers may see an extremely high amount of products in their cart, which I think will really hurt conversions.
Aug. 11, 2020
I like the idea of having the handling fees. I didn't find another tool on the store, unfortunately not always work, not on my case.
Hello, Thank you for taking the time and share your feedback with us. We are sorry the app doesn't work for your needs. We are constantly working on improving our apps, collect all the feedback, and feature requests to implement them in future app versions. Have a great day!