LKMODA review for UpCharge Fees Addons Surcharge
May 5, 2025
Not recommended this app. The app cannot fulfill what I need and customer service representative agreed about that. After that, I uninstalled it and still charged me 9.99 even within 14 days free trail. I don't know why!!!
Hello, It looks like you initially installed and activated the app’s free trial back in June 2023. Since the trial period is only available once, it had already expired by the time you reactivated the app on April 26, 2025. As a result, when you approved the app charge on that date, it automatically started a paid subscription without a new trial period. We've gone ahead and issued a refund for the latest app charge invoiced on May 4, 2025 for the billing period Apr 26, 2025 – May 26, 2025 on May 5, 2025. The amount should be back to the source account as per the bank's processing timelines. Please let us know if there is anything else we may assist you with.
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