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Hello, We are sorry you've faced difficulties with the app charge. As we can see, you've uninstalled the app on January 5, not a month ago. You are billed for the app subscription as part of Shopify's 30-day subscription billing period. Make sure that you consider app billing cycles when you uninstall the app. Recurring app charges are generated the first time an app charge is approved, and then on the first day of an app's billing cycle. Because of this, a charge will appear on your bill even if you uninstall an app only a day or two after you install it. We are not authorized to provide refunds directly because the app charge is part of a Shopify bill. You may address the Shopify support and issue a refund, we'll approve it from our end. Have a great day.