Rating

4.9

feedback

1,974

Reviews

chart

#1,058

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    5%
  • Less than a month
    33%
  • Less than a year
    39%
  • More than a year
    23%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer support provided by the team. Customers highlight the quick response times and efficient problem-solving skills of support representatives like Clara, Helen, and Steven. The app itself is described as great, easy to install, and effective in improving the functionality of online stores. Users appreciate the fast response times, customization options, and seamless integration with Shopify. However, there are a few mentions of issues with manual synchronization and lack of documentation for DIY implementation.

Highlights

Excellent customer support and quick problem-solving
Efficient app installation and integration with Shopify
Fast response times and customization options
Issues with manual synchronization and lack of documentation for DIY implementation

Rating Breakdown

  • 5
    94% (1,857 ratings)
  • 4
    3% (58 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (6 ratings)
  • 1
    2% (45 ratings)

Reviews with Text

  • 97% (1,915)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 30, 2025

Clara was amazing! Above and beyond on support. Probably the best support from any app I have experienced. I would give more stars if I could.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2025

Clara is so supportive. thank you

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2025

Smart Product Filter & Search is an excellent app! The team behind it is truly amazing, extremely fast, supportive, and very professional. Any issue or request I had was handled immediately and with great care. Highly recommended!

Using app

About 17 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2025

Been using this great app since covid. Support has always been great, especially my last support experience from Clara - very patient, and solved my problem quickly! Keep up the great work, and software!

Using app

About 4 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 27, 2025

Clara and the dev team have been exceptional and prompt in helping us display the filter menu and tweaking any settings we felt stuck with... best Shopify App team to date!!

Using app

6 months

Total reviews

2

Average rating

5.0

All reviews

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