Rating

4.9

feedback

2,059

Reviews

chart

#731

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    4%
  • Less than a month
    40%
  • Less than a year
    40%
  • More than a year
    15%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, with users praising the app's ease of use, helpful features, and exceptional customer service provided by Helen and the support team. Many users highlighted Helen's quick responses, efficiency in resolving issues, and patience in assisting with customizations. The app's ability to integrate well with different themes, provide fast search results, and offer customizable filtering options were also commended. However, there were a few negative reviews mentioning issues with auto-syncing, hidden charges, and difficulties in reaching customer support.

Highlights

Positive customer service experience with Helen and the support team
Ease of use and helpful features
Efficient issue resolution and customization assistance
Integration with different themes and fast search results
Some negative feedback on auto-syncing, hidden charges, and customer support accessibility

Rating Breakdown

  • 5
    93% (1,908 ratings)
  • 4
    3% (65 ratings)
  • 3
    1% (11 ratings)
  • 2
    0% (6 ratings)
  • 1
    3% (59 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 14, 2025

Good customer service

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2025

Fantastic customer support, we have been using this app since we started with Shopify. Over the years we have had a couple of small issues. Both ended up being user error on our part. The Globo team jumped on these issues super fast (even after hours) and showed us what we were doing wrong. I highly recommend their products!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2025

"Fantastic app and support!" The app is fabulous. It does precisely what it promises and to a high standard. I recently encountered an issue, and the support team was outstanding in resolving it quickly and efficiently. I highly recommend this app!

Store

Lisou

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

April 14, 2025

Smart Product Filter & Search has been a great addition to our store. It’s fast, customizable, and makes it easy for customers to find what they’re looking for. We’ve especially appreciated the ability to filter by metafields and the smooth integration with our theme. Plus, their support team is super responsive.

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

April 14, 2025

Great app! Support were super quick to help with some customizations I wanted to make. Lots of options available and relatively easy to navigate.

Store

STRYDA

Using app

--

Total reviews

2

Average rating

5.0

All reviews

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