Shop for Shelter review for Boost AI Search & Filter

3 / 5

Aug. 24, 2023

This app really did the job for us for a few years. We're primarily a secondhand shop. We have a big inventory with lots of variation in items so the filtering ability of this app made it easier for our customers to find what they want in large collections. It's all gone a bit wrong us for with it recently though. The newer version of the app has some nice touches (like infinite scroll) but it also forces you into using their product grid in collections. You can't 'just' have the filters If you've got a custom font on the site, it won't work. If, like us, you are using a different image size to the ones they offer you'll have trouble if you were making amends to the product grid and cards yourself in the code, that ability has now gone I really think there should be an ability to just use the filters or to revert to the old style of the app. The new version is overreaching in what we want it to do and as a result we'll have to transition to a new app. We don't really want to do that and it's , shame because the filtering (i.e. what we got it for) is PERFECT for our use case. It's just a shame that the developers have decided that merchants will always want to use their collection product grid settings.

Using app

About 3 years

Total reviews

4

Average rating

4.5

Developer Reply

Hi Shop for Shelter team, Thank you for bringing the issue you encountered with our app to our attention. We sincerely apologize for any inconvenience this may have caused and appreciate your patience as we worked to address it. We're glad you're satisfied with the solution provided. If you have any further concerns or need assistance, please do not hesitate to contact us. We value your feedback and remain committed to providing you with the best possible user experience. We genuinely appreciate your kind collaboration! Boost team

Boost AI Search & Filter for Shopify
Boost AI Search & Filter
4.7 star
1,966 reviews

#1 Shopify AI Search & Filter app | 14,000+ users

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