Boost AI Search & Filter
The reviews for the Boost app are a mix of positive and negative feedback. On the positive side, users appreciate the helpful and responsive customer support team, with specific mentions of team members like Harry, Ryan, Jayson, and Joseph who went above and beyond to resolve issues quickly. The app itself is praised for its features like search, recommendations, filters, and bundles, which are described as useful and reliable. However, there are negative reviews highlighting unexpected price hikes, lack of transparency in billing, and issues with the app affecting SEO performance. Some users also mentioned that making changes with the app can be theme-specific and require developer involvement, which can be cumbersome. Overall, the app seems to provide valuable features but may have room for improvement in terms of pricing clarity and ease of customization.
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Setup didn't go as planned unfortunately, support tried to help but when it worked it actually looked worse than my native filters and grid. Not worth the hassle.
Excellent support as usual resolving an issue with the app. Always a pleasure to deal with.
After years of using the app they want to add a $122 monthly fee to by bill with no explanation. Three time i have connected with live chat support to ask about the increase and all three time no one could give me an answer. They want to try and up sell me on there new GMV plans that take a % of revenue. Crazy business model to treat existing customers this way after years of subscription. Ask for a manger and the chat agent goes offline with a message they will be back tomorrow and to check my email for and email that never comes.
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