Rating

4.7

feedback

1,576

Reviews

chart

#1,057

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    1%
  • Less than a month
    20%
  • Less than a year
    44%
  • More than a year
    34%

Reviews Summary

The reviews for this Shopify app are mostly positive, highlighting the app's usefulness in improving store search and filter functionality. Customers appreciate the responsive and helpful customer support, with specific mentions of team members like Oliver, Stephen, Abuzar, and Camille for their assistance. The app is praised for its features and ease of use, with many users recommending it for its performance and support. However, there are some negative reviews mentioning issues with setup costs, slow customer service, and app functionality affecting store layouts and performance. Some users expressed frustration with pricing changes and lack of timely support.

Highlights

Positive feedback on app functionality and ease of use, along with responsive customer support
Issues with setup costs and pricing changes
Concerns about slow customer service and app affecting store performance and layout

Rating Breakdown

  • 5
    93% (1,470 ratings)
  • 4
    2% (37 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (4 ratings)
  • 1
    4% (58 ratings)

Reviews with Text

  • 98% (1,545)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 7, 2026

Great app! It has significantly improved our search and filtering, making it much easier for customers to find the right products. Setup was simple, and the support team is fast and helpful. Highly recommended

Using app

9 days

Total reviews

4

Average rating

5.0

Developer Reply

Smart filtering and fast search make a real difference when customers are browsing a large catalog. It's great to hear Boost is working well for BRDR. KOMPLET online store. The setup experience and the support team are areas we focus on a lot, so this means a lot. Thanks for the recommendation!

1 / 5 Share

April 6, 2026

We've been using Boost for quite a few years. While it is robust it's clear that this thing is held together by some bubble gum and masking tape. ANY CHANGE you want to make is THEME specific and you have to get a developer involved or their team. Want to block a page from appearing in the search results? BOOST has to change that manually. Want to automate things and use something like Launchpad to push a campaign theme live? YOU CAN'T. You'll have to enforce a code freeze, dupe the theme, get BOOST involved, and then manually switch it when it comes time for the campaign. They will have you in a timing and process chokehold. Look elsewhere because I know we are.

Store

Ooze

Using app

Almost 4 years

Total reviews

9

Average rating

3.8

5 / 5 Share

April 2, 2026

We encountered a bug with a part of our website that was powered by Boost AI. We reached out to customer service and got some very helpful guidance from the AI chat bot about things we could do on our end to help resolve the issue. After taking all those steps and still experiencing the issue, we followed up with the chat bot and were put in touch with the development team for personalized technical support. They promptly resolved the issue in a duplicate of our theme so that we could test and approve before applying the change to our live site. Very responsive and friendly customer support!

Store

MUTTS

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi MUTTS team, Reliable, high-performance search and filtering keep shoppers moving. Therefore, we always make sure it's resolved as quickly as possible when something breaks. It’s great to hear how you worked through the issue with our AI chat and then connected with the dev team for a deeper fix. Reproducing the bug in a duplicate theme before pushing live is how we aim to minimize risk while keeping your storefront running smoothly. Appreciate you calling out the team's responsiveness. We’re always here to make sure your search and discovery experience stays fast, accurate, and fully optimized. Boost team

4 / 5 Share

April 2, 2026

We’ve had a great experience using Boost AI across our e-commerce sites. What really stands out is the support team. They are consistently responsive, knowledgeable, and genuinely helpful in resolving issues or guiding us through more complex setups. It makes a big difference knowing we can rely on them when needed.

Using app

Over 1 year

Total reviews

3

Average rating

4.7

Developer Reply

Dear Montreal Lighting & Hardware team Great to hear that Boost is delivering across your eCommerce sites and that the team has been able to support you with those more advanced configurations. That combination of flexible search, filtering, and hands-on guidance is exactly what we aim for as brands scale. If there’s anything we can improve to make this a 5-star experience, feel free to reach out via live chat in your app dashboard. We’re here whenever you need us to keep everything running smoothly and optimized. Boost team

5 / 5 Share

April 1, 2026

Using app

About 1 year

Total reviews

1

Average rating

5.0

All reviews

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