Boost AI Search & Filter for Shopify

Boost AI Search & Filter

#1 Shopify AI Search & Filter app | 14,000+ users

Rating

4.8

feedback

1,863

Reviews

chart

#92

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    1%
  • Less than a month
    10%
  • Less than a year
    43%
  • More than a year
    45%

Reviews Summary

The reviews for the Boost Shopify App are overwhelmingly positive, with users praising the quick and responsive customer support team. Many users have highlighted the ease of communication with the team and the helpfulness of the support in resolving issues. The app itself is described as easy to use, with great features for improving site search, navigation, and product filtering. Users appreciate the continuous updates and evolution of the app, as well as the customization options available. However, there are a few negative reviews mentioning issues with pricing transparency, slow response times, and difficulties in customization after theme upgrades.

Highlights

Positive customer support and quick responses
Ease of use and helpful features
Continuous updates and customization options
Issues with pricing transparency and customization after theme upgrades
Some users experienced slow response times

Rating Breakdown

  • 5
    95% (1,765 ratings)
  • 4
    2% (36 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (5 ratings)
  • 1
    3% (49 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

May 23, 2024

If you have multiple products, once the number of products exceed your paid plan, the filter will just disappear from your website, without any warning, nor alerts, nor email, until you,ve figured out the issue, and uprade to a higher plan. Happens to us twice by now, and thank god we had nice clients telling us about it, because as you don't do yourself, we do not check the status of our filters every day on the website. This is a basic feature (warning, or at least an email) that should be sent when there's an issue, otherwise we just keep losing sales without understanding why. For the monthly price we pay, it should me user-friendly.

Store

Koop

Using app

--

Total reviews

7

Average rating

1.6

5 / 5 Share

May 22, 2024

Absolute fantastic app and world class support! A must for any shopify store.

Using app

--

Total reviews

5

Average rating

4.8

5 / 5 Share

May 20, 2024

The app does everything you can think of with filters and then some. It is exactly what we were looking for. The dev team was also able to do a couple of custom edits for us for no additional charge and was very quick and responsive!

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 20, 2024

Customer service is awesome! I had some problems with one of the filters on my Shopify page. I emailed customer service and they responded within 1 day. Rep was polite and knowlegeable. After sending her some screenshots she was unable to fully resolve my problems and escalated it to the technical team. I thought sure that I would never hear another thing but they responded quickly and with some screen shots and access to my site were able to correct the problem. I was pleased with the short time it took, about a week from the first email to the resolution.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 20, 2024

Great application and support. Charlie thanks for your help!

Using app

9 months

Total reviews

5

Average rating

5.0

All reviews

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