Boost AI Search & Filter
The reviews for the Boost Shopify App are overwhelmingly positive, highlighting the exceptional customer support provided by the team. Customers praise the quick responses, knowledgeable assistance, and willingness of the support staff to go above and beyond to resolve issues. The app itself is commended for its ease of use, features that cater to various merchandising needs, and the ability to customize and optimize search, recommendations, filters, and bundles. Users appreciate the app's impact on improving navigation, search, and filtering for a better shopping experience. However, there are a few negative reviews mentioning theme-specific limitations, slow performance, and issues with setup and customization.
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After years of using the app they want to add a $122 monthly fee to by bill with no explanation. Three time i have connected with live chat support to ask about the increase and all three time no one could give me an answer. They want to try and up sell me on there new GMV plans that take a % of revenue. Crazy business model to treat existing customers this way after years of subscription. Ask for a manger and the chat agent goes offline with a message they will be back tomorrow and to check my email for and email that never comes.
The team at Boost is extremely helpful, it can be a little tricky trying to get features to work (for us it's because we have a super custom theme) but the boost team is always quick and responsive to jump in and help out with whatever we need!
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