Boost AI Search & Filter
#1 Shopify AI Search & Filter app | 14,000+ users
Rating
4.7
feedback
1,558
chart
#1,409
All reviews
Review RSS Feed
Sept. 5, 2025
Generally been good and support is responsive. Some bugs seem to have crept in recently which have deleted colour swatches and reviews from products on collection pages.. but they are fairly responsive to sort them out.
Dec. 18, 2024
They always respond, and I've always had any issues resolved. It may take a little longer during busy times, but they always get there.
Oct. 16, 2024
Great customer service I just wish they had a live chat customer service.
Hi Revolucion Lifestyles Team, We appreciate your kind words about our customer service! We do provide live chat support, however, there may be times when an agent is not available immediately due to high demand. We're committed to continuously improving our service to better meet your needs. If you have any questions or require assistance, please feel free to reach out or follow up with us through the live chat in the app dashboard or via email. We're here to help and look forward to supporting your business! Sincerely, Boost team
Sept. 19, 2024
I really appreciate your immediate assistance whenever I have any questions，and the answer is very careful and responsible, it is really a good experience of an app.
Hi ZENOTTIC Eyewear team, Thank you so much for your kind words and for taking the time to leave a review! We're thrilled to hear that you had a positive experience with our service. Your feedback is incredibly valuable to us as we strive to provide the best possible experience for all our customers. If there's anything more we can do to make your experience even better, please don't hesitate to let us know. We are here to assist you. Boost team
July 17, 2024
Boost AI has a lot of great features at a much better price than our previous search provider. Their support is pretty good and have been responsive to our many questions while getting configured, if a little slow (overnight responses). We have some issues, specifically around side-cart replacement on search pages (which is a pain). We're looking forward to whatever new functionality gets rolled out in the future.
June 25, 2024
Very helpful team and a great app. Lots of customization options too for the filters, so almost anything is possible.
May 30, 2024
Sajid, the developer, was extremely helpful and quick with the custom changes that were required! Thank you :)
April 18, 2024
Upon upgrading to the 2.0 theme, the app had a few issues. Customer support is great, and they were able to help and solve the problems we experienced. Great app!
March 28, 2024
The chat support was not working, not letting me see replies and also not emailing those replies. However, once I got on email with Vincy & Luna they were beyond helpful and so speedy. I requested 3 visual changes, as I am updating to a new theme and these requests were dealt with effortlessly.
Jan. 18, 2024
This app basically served the function, but still need some improvement in the sync, and others area as they have been few of error that need get fix. But good thing, the support team has been diligently helping me in resolving all the issue. I will definitely give it 5 stars if the app will improve better in future. Overall, its a useful app and work tremendously for my website. Thanks!
Nov. 22, 2023
I like the app overall. There are times when something happens on our site however and it usually has to do with Boost. The great thing is they always fix it for me so I greatly appreciate that!
June 21, 2023
The Boost app has been very useful for our search and filter. One issue is that it interacts weirdly with global-e integrations, but support was very helpful in solving all mishaps!
Hi Ted, Thank you for your feedback! We are thrilled to know that you find our support very helpful. Our team is always prepared to go the extra mile to address any questions or concerns you may have and to offer you top-notch solutions tailored to your needs. Sincerely, Boost team
May 16, 2023
Great app that I can't live without for my shop's filter and search. There might be some issues with making it match to you theme but the support is quick and helpful!
Hello Baby Avenue Team, We appreciate you taking your time to give us this wonderful feedback. We are reaching out to you again to check, and confirm if there is anything about the theme layout that we can help you with and to make sure we meet your full expectations from our app and service. Be sure that we are always here to assist you at all times should you have any concerns, clarifications or questions. We look forward to hearing from you. Kindest Regards, Boost Team
April 18, 2023
It does what it needs to do. The process to upgrade the plan was some what confusing with your system not really acknowledging that we were already subscribed and had been for over 2 years. However the response to my feedback was both prompt, friendly and helpful. The development team have taken on board my feedback and have made some simple changes to make the process clearer. The app is a valuable tool on our website
April 10, 2023
We've had Boost installed for a few months now. The team have been really helpful in answering any questions and making customisations for us. They are responsive, fast and accommodating. I wish that there was a solution so that newly listed products showed in Collections sooner, but I understand it sounds like a complex issue that largely comes from Shopify itself.
Feb. 23, 2023
It always feels like a leap of faith trusting an app and it developers. I have only had a positive experience with it and its set up - but most importantly the friendly, human support that were able to assist within hours of my request ( and if I am honest going above and beyond "support" and bridging the gap between a developer role ).
Hello DYKE & DEAN team, Thank you so much for taking your time to share your wonderful feedback with us! In order to make sure we meet your full expectations from our app and deliver an even better service experience, our team has reached out to you again to check and see if everything is working smoothly on your end. Customer satisfaction is our top priority and we encourage you to let us know if there's anything we can do for you. We hope to hear back from you soon and be sure that we are always here to assist you at all times should you have any concerns, clarifications or questions. Kindest Regards, Boost team