Boost AI Search & Filter
#1 Shopify AI Search & Filter app | 14,000+ users
Rating
4.7
feedback
1,966
chart
#628
All reviews
Rating Breakdown
Review RSS Feed
Oct. 16, 2024
Great customer service I just wish they had a live chat customer service.
Hi Revolucion Lifestyles Team, We appreciate your kind words about our customer service! We do provide live chat support, however, there may be times when an agent is not available immediately due to high demand. We're committed to continuously improving our service to better meet your needs. If you have any questions or require assistance, please feel free to reach out or follow up with us through the live chat in the app dashboard or via email. We're here to help and look forward to supporting your business! Sincerely, Boost team
Sept. 19, 2024
I really appreciate your immediate assistance whenever I have any questions，and the answer is very careful and responsible, it is really a good experience of an app.
Hi ZENOTTIC Eyewear team, Thank you so much for your kind words and for taking the time to leave a review! We're thrilled to hear that you had a positive experience with our service. Your feedback is incredibly valuable to us as we strive to provide the best possible experience for all our customers. If there's anything more we can do to make your experience even better, please don't hesitate to let us know. We are here to assist you. Boost team
July 17, 2024
Boost AI has a lot of great features at a much better price than our previous search provider. Their support is pretty good and have been responsive to our many questions while getting configured, if a little slow (overnight responses). We have some issues, specifically around side-cart replacement on search pages (which is a pain). We're looking forward to whatever new functionality gets rolled out in the future.
June 25, 2024
Very helpful team and a great app. Lots of customization options too for the filters, so almost anything is possible.
May 30, 2024
Sajid, the developer, was extremely helpful and quick with the custom changes that were required! Thank you :)
April 18, 2024
Upon upgrading to the 2.0 theme, the app had a few issues. Customer support is great, and they were able to help and solve the problems we experienced. Great app!
March 28, 2024
The chat support was not working, not letting me see replies and also not emailing those replies. However, once I got on email with Vincy & Luna they were beyond helpful and so speedy. I requested 3 visual changes, as I am updating to a new theme and these requests were dealt with effortlessly.
Jan. 18, 2024
This app basically served the function, but still need some improvement in the sync, and others area as they have been few of error that need get fix. But good thing, the support team has been diligently helping me in resolving all the issue. I will definitely give it 5 stars if the app will improve better in future. Overall, its a useful app and work tremendously for my website. Thanks!
Using app
About 1 year
Total reviews
4
Average rating
4.8
Nov. 22, 2023
I like the app overall. There are times when something happens on our site however and it usually has to do with Boost. The great thing is they always fix it for me so I greatly appreciate that!
Aug. 17, 2023
We chose Boost because it did everything that we felt we need in a site search engine. We had issues with our cart after we installed this app, the ‘ajax cart’ feature was turned on by default, which conflicted with another app AND the theme cart drawer. It took us 2 weeks to figure out the issue. Sharing in case you notice issues with your cart after install.
June 21, 2023
The Boost app has been very useful for our search and filter. One issue is that it interacts weirdly with global-e integrations, but support was very helpful in solving all mishaps!
Hi Ted, Thank you for your feedback! We are thrilled to know that you find our support very helpful. Our team is always prepared to go the extra mile to address any questions or concerns you may have and to offer you top-notch solutions tailored to your needs. Sincerely, Boost team
May 16, 2023
Great app that I can't live without for my shop's filter and search. There might be some issues with making it match to you theme but the support is quick and helpful!
Hello Baby Avenue Team, We appreciate you taking your time to give us this wonderful feedback. We are reaching out to you again to check, and confirm if there is anything about the theme layout that we can help you with and to make sure we meet your full expectations from our app and service. Be sure that we are always here to assist you at all times should you have any concerns, clarifications or questions. We look forward to hearing from you. Kindest Regards, Boost Team
April 18, 2023
It does what it needs to do. The process to upgrade the plan was some what confusing with your system not really acknowledging that we were already subscribed and had been for over 2 years. However the response to my feedback was both prompt, friendly and helpful. The development team have taken on board my feedback and have made some simple changes to make the process clearer. The app is a valuable tool on our website
April 10, 2023
We've had Boost installed for a few months now. The team have been really helpful in answering any questions and making customisations for us. They are responsive, fast and accommodating. I wish that there was a solution so that newly listed products showed in Collections sooner, but I understand it sounds like a complex issue that largely comes from Shopify itself.
Feb. 23, 2023
It always feels like a leap of faith trusting an app and it developers. I have only had a positive experience with it and its set up - but most importantly the friendly, human support that were able to assist within hours of my request ( and if I am honest going above and beyond "support" and bridging the gap between a developer role ).
Hello DYKE & DEAN team, Thank you so much for taking your time to share your wonderful feedback with us! In order to make sure we meet your full expectations from our app and deliver an even better service experience, our team has reached out to you again to check and see if everything is working smoothly on your end. Customer satisfaction is our top priority and we encourage you to let us know if there's anything we can do for you. We hope to hear back from you soon and be sure that we are always here to assist you at all times should you have any concerns, clarifications or questions. Kindest Regards, Boost team
Jan. 21, 2023
Nach der Installation gab es ein paar Darstellungsfehler, aber der Support hat diese umgehend gefixt. Von daher alles in allem zu empfehlen
Hi there, Thank you so much for your feedback and for your kind words toward our app and team! We are truly sorry to hear that you're not having the best possible experience with our app and we would like to investigate further any performance issue you might be having. Could you please get back to us via our current email thread so we could help you move forward accordingly? Your satisfaction is our highest priority and we would like to ensure that we have provided with everything you might need. We look forward to hearing back from you and wish you continued success! Sincerely, Boost Team
Jan. 13, 2023
Such an amazing customer support. They called me immediately after leaving a review pleading for help and they resolved the problem. They were very willing and helpful too. Thank you for the solid support. The price is a bit high, but after seeing their support and how fast it was. I can't complain about the service or the app itself. It's working now thankfully. (I would have left a 5 star, but the price is a bit steep for new shops, especially if you are not earning in the start, I feel that 14$ would be more reasonable or at least offer a low cost version for small shops.)
Hi Carlos, Thank you for sharing your feedback! We are sincerely sorry for the experience that you encounter. One of our staff has reached out to you via email. Please help us to check the mailbox and let us know! Best regards, Boost team
Sept. 21, 2022
This is a solid app. The overall impact to site speed and performance is a slight downside, but support is always responsive and helpful.
Hi there, Thank you so much for your feedback and for your kind words towards our app and team! We are truly sorry to hear that you're not having the best possible experience with our app and we would like to investigate further any performance issue you might be having. Could you please get back to us via our current email thread so we could help you move forward accordingly? Your satisfaction is our highest priority and we would like to ensure that we have provided with everything you might need. We look forward to hearing back from you and wish you continued success! Sincerely, Boost Team
Aug. 16, 2022
Support is always quick and really helpful, the search could be a little smarter however for the price it does the job
Hi there, Thank you for sharing that our support team was able to help you personalize the search feature promptly! As you have seen, our app can be easily customized to suit different business' expectations. We also keep improving our features everyday, including the search feature. Thus, we really appreciate if you could share with us more about your suggestions via our current email thread. We look forward to hearing from you. Sincerely, Boost team