All reviews

Rating Breakdown

  • 5
    93% (1,471 ratings)
  • 4
    2% (37 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (4 ratings)
  • 1
    4% (59 ratings)

Reviews with Text

  • 98% (1,547)
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5 / 5 Share

April 28, 2026

Quick and helpful dev support on Collections bugs from the team. Thank you Joseph!

Store

Kahala

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

April 24, 2026

The support is always very helpfull with providing service and help to us.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 22, 2026

I would like to sincerely thank the Boost Support team for their outstanding assistance. They were extremely helpful and professional throughout the entire process, and they successfully resolved the issues we were facing. Their support made a significant difference to our store operations. The team was patient, responsive, and knowledgeable, making the whole experience smooth and efficient. I truly appreciate the effort they put in to ensure everything worked perfectly. Highly recommended to anyone looking for a reliable and effective solution. Definitely worth using their product and support service!

Using app

About 3 years

Total reviews

6

Average rating

5.0

Developer Reply

It's our pleasure that the Boost team could resolve the issues efficiently and keep your store operations running smoothly. We'll pass the kind words along to the support team. Looking forward to supporting you for many more years ahead. Cheers to three years and more with JUMBO COMPUTER SUPPLIES!

5 / 5 Share

April 22, 2026

Clearer.io BOOST has been outstanding value for money. We compared it with a much larger rival, and BOOST delivered the same core functionality and offering at nearly a third of the price. The platform is responsive, runs smoothly, and has been easy and intuitive for our team to use from day one. What has really set it apart, though, is the support from the Clearer.io team. They have been proactive with ideas, highly responsive, and genuinely feel invested in helping our company succeed. It is rare to find a system that combines affordability, performance, and such a strong partnership approach.

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Starbuy Australia team Affordability without compromise on performance or support is exactly the position we've built Boost and all the clearer.io apps around, and it means a lot to hear it validated so clearly. The partnership approach you mentioned isn't incidental; our team genuinely invests in understanding each merchant's goals, not just resolving tickets. Glad it's been felt from day one. Plenty more ahead. The Boost team

5 / 5 Share

April 17, 2026

Boost.ai has been very helpful for our project. Their team responded quickly and supported us in resolving multiple issues efficiently. They were professional, knowledgeable, and easy to work with throughout the process. Thanks to their assistance, everything is now running smoothly. Highly recommend their service for anyone looking for reliable support and effective solutions.

Using app

Over 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi The Kaftan Company team, We're glad to hear everything is running smoothly again. Resolving issues efficiently across a long-running store is what our support team is built for. Four years in, it means a lot to still be a reliable part of your setup. If you ever need help optimizing your search or filtering experience further, we're always here. Boost team

5 / 5 Share

April 7, 2026

Great app! It has significantly improved our search and filtering, making it much easier for customers to find the right products. Setup was simple, and the support team is fast and helpful. Highly recommended

Using app

9 days

Total reviews

4

Average rating

5.0

Developer Reply

Smart filtering and fast search make a real difference when customers are browsing a large catalog. It's great to hear Boost is working well for BRDR. KOMPLET online store. The setup experience and the support team are areas we focus on a lot, so this means a lot. Thanks for the recommendation!

1 / 5 Share

April 6, 2026

We've been using Boost for quite a few years. While it is robust it's clear that this thing is held together by some bubble gum and masking tape. ANY CHANGE you want to make is THEME specific and you have to get a developer involved or their team. Want to block a page from appearing in the search results? BOOST has to change that manually. Want to automate things and use something like Launchpad to push a campaign theme live? YOU CAN'T. You'll have to enforce a code freeze, dupe the theme, get BOOST involved, and then manually switch it when it comes time for the campaign. They will have you in a timing and process chokehold. Look elsewhere because I know we are.

Store

Ooze

Using app

Almost 4 years

Total reviews

9

Average rating

3.8

5 / 5 Share

April 2, 2026

We encountered a bug with a part of our website that was powered by Boost AI. We reached out to customer service and got some very helpful guidance from the AI chat bot about things we could do on our end to help resolve the issue. After taking all those steps and still experiencing the issue, we followed up with the chat bot and were put in touch with the development team for personalized technical support. They promptly resolved the issue in a duplicate of our theme so that we could test and approve before applying the change to our live site. Very responsive and friendly customer support!

Store

MUTTS

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi MUTTS team, Reliable, high-performance search and filtering keep shoppers moving. Therefore, we always make sure it's resolved as quickly as possible when something breaks. It’s great to hear how you worked through the issue with our AI chat and then connected with the dev team for a deeper fix. Reproducing the bug in a duplicate theme before pushing live is how we aim to minimize risk while keeping your storefront running smoothly. Appreciate you calling out the team's responsiveness. We’re always here to make sure your search and discovery experience stays fast, accurate, and fully optimized. Boost team

4 / 5 Share

April 2, 2026

We’ve had a great experience using Boost AI across our e-commerce sites. What really stands out is the support team. They are consistently responsive, knowledgeable, and genuinely helpful in resolving issues or guiding us through more complex setups. It makes a big difference knowing we can rely on them when needed.

Using app

Over 1 year

Total reviews

3

Average rating

4.7

Developer Reply

Dear Montreal Lighting & Hardware team Great to hear that Boost is delivering across your eCommerce sites and that the team has been able to support you with those more advanced configurations. That combination of flexible search, filtering, and hands-on guidance is exactly what we aim for as brands scale. If there’s anything we can improve to make this a 5-star experience, feel free to reach out via live chat in your app dashboard. We’re here whenever you need us to keep everything running smoothly and optimized. Boost team

5 / 5 Share

April 1, 2026

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2026

Had to contact customer support because I made mistake with the trial. Abuzar was the person who helped and they are 100% a credit to Boost commerce. What an absolutely wonderful customer service experience, I could not thank them enough.

Using app

About 21 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hi DT Collectable Toys team, Simple setup and easy trial access are key parts of keeping your store moving without disruption. Great to hear Abuzar was able to step in and sort things out right away. Trial issues can be frustrating, so it’s good to know the team could turn that into a smooth, positive experience so early on. If anything else comes up as you continue exploring Boost’s search, merchandising, and filtering capabilities, we’re here to make sure everything runs exactly how you need. Boost team

5 / 5 Share

March 30, 2026

Works great and customer service is super helpful!

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

March 29, 2026

This is a very useful app to improve your store's search and filter functionality. A couple of features I need are not available but Oliver from the tech team has tried his best to figure out a workaround for me. Though there is a thing I need is still missing, which is showing images of product variants based on more than one filtering option. The customer support is great and I look forward to when this feature is developed.

Using app

Over 4 years

Total reviews

4

Average rating

5.0

Developer Reply

Hi Bendigo Pottery team, Great to hear Boost is helping improve your search and filtering experience — that's exactly what we aim for. Thanks for taking the time to share such detailed feedback. Glad Oliver was able to support with a workaround — we know how important flexible filtering is, especially when it comes to displaying product variants. The feature you mentioned around showing images based on multiple filtering options is something we're actively exploring, so your feedback is really valuable here. If you're open to it, we'd love to keep you in the loop as this develops and make sure it fits your use case. Thanks again for your support — it means a lot. Boost team

5 / 5 Share

March 27, 2026

These guys are fantastic. Our experience has been very positive and the support goes above and beyond in helping to get things set up and customized properly. Highly recommended!

Store

SVS

Using app

Almost 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

March 20, 2026

App muy buena para personalizar colecciones y la búsqueda de las mismas. Además el soporte al cliente es muy bueno. Recomendado al 100%

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2026

Great experience with Stephen, quick and helpful with code solutions for bugs on our site. Mahalo!

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

1 / 5 Share

March 13, 2026

Be Warned - Expensive Setup, Poor Customer Service We chose Boost and paid for the Professional Plan plus the $500 setup service expecting a complete implementation. Unfortunately, key work is still unfinished and support from the Customer Success Manager has been non-existent. The developer we were working with has clearly been reassigned elsewhere. Given the additional fees for setup, premium support and customisation, this has been extremely disappointing. Boost is a powerful product, but it’s pointless if you can’t get the styling and configuration aligned with your brand. We chose Boost over a competitor because they have a UK presence and were extremely enthusiastic during the sales process. Unfortunately, once onboard the level of care dropped off significantly. After investing significant time and money into this platform, it has also been impossible to reach a senior manager to resolve the issue. At this point we simply want the level of support that we are paying for.

Using app

9 months

Total reviews

6

Average rating

3.7

Developer Reply

Hi Clothkits team, Thank you for your patience and for sharing your experience with us. Our team has reviewed your case and is already following up to provide further support with setup, customization and other feature-related requests, as well as follow-up communication, to ensure everything progresses as expected. Our team has also reached out to reconnect and move things forward with you directly. Please feel free to reply to our latest message at your convenience, we look forward to supporting you closely from there. Best regards, The Boost Team

5 / 5 Share

March 10, 2026

Boost AI Search & Filter is a brilliant app, would never go elsewhere for filter apps, so much functionally built in and easy to use right from the start! What makes Boost stand out further is there support team are exceptional with quick responses and helping with any issues or slight layout tweeks we needed!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi KickBack Shoes team, Powerful search and filtering that just works out of the box is exactly what we aim to deliver. Great to hear it’s been easy to use from day one and has continued to support your store for nearly 2 years. We're glad the built-in functionality and flexibility have made a difference for your setup, and that our support team could jump in quickly to help with those layout tweaks when needed. This is the kind of hands-on optimization we want every merchant to experience. Appreciate you sticking with Boost and growing with us Boost team

5 / 5 Share

March 10, 2026

thanks Abuzar! You found a solution to my issue

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 4, 2026

Excellent service and help making sure the app works exactly as you want it too. Quick turn around times and very attentive people to help get what you want to be done! Thank you Boost!

Using app

About 6 years

Total reviews

2

Average rating

5.0