Boost AI Search & Filter
Grow sales with search & discovery: search bar, product filter
Rating
4.7
feedback
1,577
chart
#1,057
All reviews
Review RSS Feed
April 7, 2026
Great app! It has significantly improved our search and filtering, making it much easier for customers to find the right products. Setup was simple, and the support team is fast and helpful. Highly recommended
Smart filtering and fast search make a real difference when customers are browsing a large catalog. It's great to hear Boost is working well for BRDR. KOMPLET online store. The setup experience and the support team are areas we focus on a lot, so this means a lot. Thanks for the recommendation!
April 6, 2026
We've been using Boost for quite a few years. While it is robust it's clear that this thing is held together by some bubble gum and masking tape. ANY CHANGE you want to make is THEME specific and you have to get a developer involved or their team. Want to block a page from appearing in the search results? BOOST has to change that manually. Want to automate things and use something like Launchpad to push a campaign theme live? YOU CAN'T. You'll have to enforce a code freeze, dupe the theme, get BOOST involved, and then manually switch it when it comes time for the campaign. They will have you in a timing and process chokehold. Look elsewhere because I know we are.
April 2, 2026
We encountered a bug with a part of our website that was powered by Boost AI. We reached out to customer service and got some very helpful guidance from the AI chat bot about things we could do on our end to help resolve the issue. After taking all those steps and still experiencing the issue, we followed up with the chat bot and were put in touch with the development team for personalized technical support. They promptly resolved the issue in a duplicate of our theme so that we could test and approve before applying the change to our live site. Very responsive and friendly customer support!
Hi MUTTS team, Reliable, high-performance search and filtering keep shoppers moving. Therefore, we always make sure it's resolved as quickly as possible when something breaks. It’s great to hear how you worked through the issue with our AI chat and then connected with the dev team for a deeper fix. Reproducing the bug in a duplicate theme before pushing live is how we aim to minimize risk while keeping your storefront running smoothly. Appreciate you calling out the team's responsiveness. We’re always here to make sure your search and discovery experience stays fast, accurate, and fully optimized. Boost team
April 2, 2026
We’ve had a great experience using Boost AI across our e-commerce sites. What really stands out is the support team. They are consistently responsive, knowledgeable, and genuinely helpful in resolving issues or guiding us through more complex setups. It makes a big difference knowing we can rely on them when needed.
Dear Montreal Lighting & Hardware team Great to hear that Boost is delivering across your eCommerce sites and that the team has been able to support you with those more advanced configurations. That combination of flexible search, filtering, and hands-on guidance is exactly what we aim for as brands scale. If there’s anything we can improve to make this a 5-star experience, feel free to reach out via live chat in your app dashboard. We’re here whenever you need us to keep everything running smoothly and optimized. Boost team
April 1, 2026
March 30, 2026
Had to contact customer support because I made mistake with the trial. Abuzar was the person who helped and they are 100% a credit to Boost commerce. What an absolutely wonderful customer service experience, I could not thank them enough.
Hi DT Collectable Toys team, Simple setup and easy trial access are key parts of keeping your store moving without disruption. Great to hear Abuzar was able to step in and sort things out right away. Trial issues can be frustrating, so it’s good to know the team could turn that into a smooth, positive experience so early on. If anything else comes up as you continue exploring Boost’s search, merchandising, and filtering capabilities, we’re here to make sure everything runs exactly how you need. Boost team
March 29, 2026
This is a very useful app to improve your store's search and filter functionality. A couple of features I need are not available but Oliver from the tech team has tried his best to figure out a workaround for me. Though there is a thing I need is still missing, which is showing images of product variants based on more than one filtering option. The customer support is great and I look forward to when this feature is developed.
Hi Bendigo Pottery team, Great to hear Boost is helping improve your search and filtering experience — that's exactly what we aim for. Thanks for taking the time to share such detailed feedback. Glad Oliver was able to support with a workaround — we know how important flexible filtering is, especially when it comes to displaying product variants. The feature you mentioned around showing images based on multiple filtering options is something we're actively exploring, so your feedback is really valuable here. If you're open to it, we'd love to keep you in the loop as this develops and make sure it fits your use case. Thanks again for your support — it means a lot. Boost team
March 27, 2026
These guys are fantastic. Our experience has been very positive and the support goes above and beyond in helping to get things set up and customized properly. Highly recommended!
March 20, 2026
App muy buena para personalizar colecciones y la búsqueda de las mismas. Además el soporte al cliente es muy bueno. Recomendado al 100%
March 17, 2026
Great experience with Stephen, quick and helpful with code solutions for bugs on our site. Mahalo!
March 13, 2026
Be Warned - Expensive Setup, Poor Customer Service We chose Boost and paid for the Professional Plan plus the $500 setup service expecting a complete implementation. Unfortunately, key work is still unfinished and support from the Customer Success Manager has been non-existent. The developer we were working with has clearly been reassigned elsewhere. Given the additional fees for setup, premium support and customisation, this has been extremely disappointing. Boost is a powerful product, but it’s pointless if you can’t get the styling and configuration aligned with your brand. We chose Boost over a competitor because they have a UK presence and were extremely enthusiastic during the sales process. Unfortunately, once onboard the level of care dropped off significantly. After investing significant time and money into this platform, it has also been impossible to reach a senior manager to resolve the issue. At this point we simply want the level of support that we are paying for.
Hi Clothkits team, Thank you for your patience and for sharing your experience with us. Our team has reviewed your case and is already following up to provide further support with setup, customization and other feature-related requests, as well as follow-up communication, to ensure everything progresses as expected. Our team has also reached out to reconnect and move things forward with you directly. Please feel free to reply to our latest message at your convenience, we look forward to supporting you closely from there. Best regards, The Boost Team
March 10, 2026
Boost AI Search & Filter is a brilliant app, would never go elsewhere for filter apps, so much functionally built in and easy to use right from the start! What makes Boost stand out further is there support team are exceptional with quick responses and helping with any issues or slight layout tweeks we needed!
Hi KickBack Shoes team, Powerful search and filtering that just works out of the box is exactly what we aim to deliver. Great to hear it’s been easy to use from day one and has continued to support your store for nearly 2 years. We're glad the built-in functionality and flexibility have made a difference for your setup, and that our support team could jump in quickly to help with those layout tweaks when needed. This is the kind of hands-on optimization we want every merchant to experience. Appreciate you sticking with Boost and growing with us Boost team
March 4, 2026
Excellent service and help making sure the app works exactly as you want it too. Quick turn around times and very attentive people to help get what you want to be done! Thank you Boost!
March 3, 2026
The filter worked fine for our needs - and we spent hours / days of time getting everything perfect on our two websites - and then a few months later they massively increase the monthly subscription fees that made the app not value for money - so we moved elsewhere. Sure there are commercial decisions behind this - but it's very frustrating as a small ecomm brand to waste time like this - especially when the cost was going to be 4x originally planned for
Hi StringKing Team, We appreciate your time to provide us feedback! We understand your concerns about pricing. To clarify, the base plan price has not changed. The increase occurred because your product count exceeded your current plan's limits, which required an upgrade. At the time, we reached out to discuss possible solutions and followed up twice but didn't hear back from you. Our goal has always been to support you and find a workable arrangement as your needs evolved. If you're open to it, we'd still be happy to review your case and explore a suitable option based on your current setup. Kind regards, Boost Team
Feb. 26, 2026
Fantastic app! The support team is incredibly responsive and provides effective solutions within minutes.