All reviews

Rating Breakdown

  • 5
    94% (1,841 ratings)
  • 4
    2% (41 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (6 ratings)
  • 1
    3% (54 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 17, 2024

Hello this app really integrates great options and the support service was quick and helpful, I was helped by Lia and she really took the time to understand my issues and we fixed it together :)

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you, Bella Blue team! We appreciate your kind words for Boost team. Glad to hear that the app's options have integrated well for you and that Lia was able to assist you efficiently and took the time to understand and resolve your issues. We’re excited to continue working with you and to see everything come together.

5 / 5 Share

Sept. 13, 2024

Boost's app helped us to improve the UI of our store search. All adjustments to adapt the features to our store design were implemented quickly and easily thanks to the communication via live chat and email.

Using app

21 days

Total reviews

14

Average rating

4.8

Developer Reply

Thank you, GORNATION team. It's great to know our live chat and email support made the process easy for you and Boost’s app has enhanced your store’s search UI. Your success is our priority, and we’re here to support you every step of the way. If you ever need any assistance or have suggestions, don’t hesitate to reach out. We're here to help!

5 / 5 Share

Sept. 11, 2024

Absolute best support we had to deal with! And a great app to get variants displayed as separate products

Using app

17 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you, us.timeresistance.com team, for your fantastic feedback! We’re thrilled to hear that you’ve had such a positive experience with our support and that the app is helping you display variants as separate products. Your feedback is the real bonus for us! We're here whenever you need us—just a message away.

5 / 5 Share

Sept. 6, 2024

Customer support has been on point, we have run into a couple bugs with our custom theme and working with Stephen from Boost Support he was able to get it fixed on a dev theme and then live with the fix within a day.

Using app

About 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Dear DmaxStore team, We’re glad to hear that Stephen from Boost Support was able to resolve the bugs with your custom theme so quickly. It’s great to know the issue was fixed and pushed live within a day. Thank you, DmaxStore team, for sharing your experience and we all appreciate your feedback.

5 / 5 Share

Sept. 6, 2024

Customer service is very helpful and resolves issues and requests quickly.

Using app

About 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you, Dermalogica Suomi team, for your kind feedback! We're pleased to hear that our customer service has been quick to resolve your issues and requests. We’re here to support you whenever needed!

5 / 5 Share

Sept. 5, 2024

What a great app and even better support! All my questions get a clear answer, workaround or just a no. In this case it's immediately clear if something is possible or not. Even when I have complex questions this is the case!

Using app

22 days

Total reviews

2

Average rating

5.0

Developer Reply

Dear Elings Craftbeer Team, We’re glad to hear that our support team has provided all the answers to your questions. We appreciate your feedback. Thank you.

5 / 5 Share

Sept. 5, 2024

Great app, easy to use

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you, Pink Magnolia Station for your feedback. We’re glad to hear that our service met your expectations and that our team was able to assist you patiently. We’re excited to continue working with you and to see everything come together.

5 / 5 Share

Aug. 29, 2024

Jack, Paola, and the whole Boost Support team have been great to work with. Very satisfied with the work they've done for us and have been helpful whenever we have questions or we need something custom work done.

Using app

About 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you FXR Racing Canada team for your kind words. We’re delighted to hear that Jack, Paola, and the entire Boost Support team have met your expectations and you’re satisfied with the custom work and support provided. Your feedback is appreciated, and we're here to support you whenever you need us!

5 / 5 Share

Aug. 26, 2024

Customer support from Sajid and the team was above and beyond. I can't recommend them enough.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Dear Boutique on the Green team, Thank you for give feedback for the support from Boost especially Sajid and the team. We’re grateful for your kind words and thrilled to have exceeded your expectations. Your recommendation means a lot to us!

5 / 5 Share

Aug. 23, 2024

I've been using the Boost AI Search & Filter app for a while now, and I'm thoroughly impressed. The app is incredibly easy to use, making it simple to set up and customize for my store's needs. What stands out even more is the support team—every time I've had a question or needed assistance, they've been enthusiastic and quick to help. It's rare to find such a combination of excellent functionality and outstanding customer service. Highly recommended for anyone looking to enhance their store's search and filtering capabilities!

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Thank Biblio Bloom team for the review. We're thrilled to hear that you're satisfied with Boost AI Search & Filter app and that our support team has been able to assist you enthusiastically and efficiently. Your recommendation means a lot to us, and we’re excited to keep supporting your success!

5 / 5 Share

Aug. 22, 2024

Pro This app has a variety of use. Service-wise,support team (Oliver) is very active and help fix our problems as expected Cons A bit pricey and based on product numbers

Using app

Almost 6 years

Total reviews

3

Average rating

5.0

Developer Reply

Dear Metro Hobbies team, Thanks for sharing your experience with Boost! It's great to hear that you’re finding the app versatile and that Oliver has been able to assist you effectively. We appreciate your feedback on pricing and will keep it in mind as we continue to improve our offerings.

5 / 5 Share

Aug. 21, 2024

The service was very good and they were very patient in dealing with the problems I encountered. Looking forward to seeing the end! Thank you ~

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank ArtIsBetter team for trusting Boost team and giving us valuable feedback. We’re glad to hear that our service met your expectations and that our team was able to assist you patiently. We’re excited to continue working with you and to see everything become better and better.

5 / 5 Share

Aug. 14, 2024

It's such a game-changing app and I had top and prompt assistance from Stephen!

Store

Youfiel

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Dear Youfiel team, thank you for the positive feedback about our app! We are thrilled to hear that you found it useful and received prompt assistance from Stephen. We appreciate it! If there’s anything else we can help you with, please let us know.

5 / 5 Share

Aug. 14, 2024

This application is backed by an outstanding team, ensuring everything runs smoothly. The support is exceptional - thank you!

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you, ebebek-test-magaza team! We're delighted to hear that you're satisfied with our app and the support you've received. Ensuring everything runs smoothly for you is our top priority. If you ever need any assistance from Boost, don’t hesitate to reach out.

5 / 5 Share

Aug. 13, 2024

I needed to have the collection template modified, so I created a ticket. Within that day, I got a response back from the Boost team. They were very responsive and professional, and were able to make the custom code change for me in a timely manner. Thank you Charlie and Oliver for helping!

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Dear Gleim the Jeweler team, thanks for the great feedback. We're thrilled to hear that Charlie and Oliver were able to assist you promptly and professionally. We appreciate your trust in our team and are always here to support you.

5 / 5 Share

Aug. 13, 2024

Great app and excellent service provided by the development company. Highly recommended.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you, Horse Riders Classics team! Great to hear that you're enjoying our app and the service we provide. Your recommendation means a lot to us, and we're here to continue supporting you whenever needed.

5 / 5 Share

Aug. 9, 2024

Great support and always looking to help. Account manager too! Massive bonus.

Using app

Over 1 year

Total reviews

8

Average rating

5.0

Developer Reply

Dear Beyond Retro team, your feedback is the real bonus for us especially our Account manager team. Thank you so much. We're here whenever you need us—just a message away.

1 / 5 Share

Aug. 8, 2024

I have $300 of unpaid earnings in my affiliate account. I have sent you many emails requesting the release of the money, but I have not received any replies. You are continuing to ignore my emails. This is the final email I will write to you. If I do not receive a response to this email, I will uninstall the app from my Shopify client stores. Username: [email protected]

Using app

Over 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Hi valuable partner, Thank you for sharing your concerns with us. We understand your situation and appreciate your efforts as an affiliate partner. However, as we responded via emails and our chat platform; after reviewing your account, we found that you currently have 1 active referral only. According to our affiliate policy [https://boostcommerce.firstpromoter.com/], which requires a minimum of 3 active referrals for payout, your account doesn’t yet meet the threshold for commission disbursement. While we must adhere to this policy to ensure fairness across all our partnerships, please know that your commission will be processed as soon as the required criteria are met. We hope this clarifies the situation. Thank you for your understanding and continued partnership. Best regards, Boost team

1 / 5 Share

Aug. 4, 2024

Once we uninstalled, this app completely crashed and removed the products in our collection pages. You can only see the header, the footer on any collection page. What kind of malicious code did you add to your app? Can you fix this mayhem you caused?

Using app

13 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi Ritzberg team, Thank you so much for your great collaboration in resolving the issue. We hope you have a great experience with the app and our Support team. Please don’t hesitate to reach out anytime you need our assistance, we’re always here to help! Sincerely, Boost team ====== Hi Ritzberg team, Thank you for your feedback, and please accept our apologies for any inconvenience caused. We would like to let you know that uninstalling the app will automatically remove all Boost widgets and the core app embed—Boost Core (New)—from your theme. You can easily restore your site by re-enabling your theme's original product grid, collection banner, and search results, as these may have been hidden while using our widget. We've also responded to your email after your first reach yesterday to grasp your issue better in detail, but haven't heard back from you yet. Upon checking, we see that your site has now displayed products correctly. Our team has just sent another follow-up email to offer additional assistance, so please check your inbox and let us know if you need any support. We are always here to help. Once again, thank you for your feedback. We look forward to hearing from you. Kind regards, Boost team

5 / 5 Share

Aug. 2, 2024

Great support, team is always very kind and helpful. We have been using this app for quite a while now. App has any useful features and excels in offering extensive customization options, perfect for allowing us to create a more immersive experience for our customers. 5/5 stars

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you, White Deer Stationery team! It's great to know that the customization options are helping you create a more immersive experience for your customers. Your 5-star review means a lot to us and we're here to keep supporting your success!