All reviews

Rating Breakdown

  • 5
    93% (1,470 ratings)
  • 4
    2% (37 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (4 ratings)
  • 1
    4% (60 ratings)

Reviews with Text

  • 98% (1,547)
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5 / 5 Share

March 30, 2026

Works great and customer service is super helpful!

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

March 29, 2026

This is a very useful app to improve your store's search and filter functionality. A couple of features I need are not available but Oliver from the tech team has tried his best to figure out a workaround for me. Though there is a thing I need is still missing, which is showing images of product variants based on more than one filtering option. The customer support is great and I look forward to when this feature is developed.

Using app

Over 4 years

Total reviews

4

Average rating

5.0

Developer Reply

Hi Bendigo Pottery team, Great to hear Boost is helping improve your search and filtering experience — that's exactly what we aim for. Thanks for taking the time to share such detailed feedback. Glad Oliver was able to support with a workaround — we know how important flexible filtering is, especially when it comes to displaying product variants. The feature you mentioned around showing images based on multiple filtering options is something we're actively exploring, so your feedback is really valuable here. If you're open to it, we'd love to keep you in the loop as this develops and make sure it fits your use case. Thanks again for your support — it means a lot. Boost team

5 / 5 Share

March 27, 2026

These guys are fantastic. Our experience has been very positive and the support goes above and beyond in helping to get things set up and customized properly. Highly recommended!

Store

SVS

Using app

Almost 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

March 20, 2026

App muy buena para personalizar colecciones y la búsqueda de las mismas. Además el soporte al cliente es muy bueno. Recomendado al 100%

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2026

Great experience with Stephen, quick and helpful with code solutions for bugs on our site. Mahalo!

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

1 / 5 Share

March 13, 2026

Be Warned - Expensive Setup, Poor Customer Service We chose Boost and paid for the Professional Plan plus the $500 setup service expecting a complete implementation. Unfortunately, key work is still unfinished and support from the Customer Success Manager has been non-existent. The developer we were working with has clearly been reassigned elsewhere. Given the additional fees for setup, premium support and customisation, this has been extremely disappointing. Boost is a powerful product, but it’s pointless if you can’t get the styling and configuration aligned with your brand. We chose Boost over a competitor because they have a UK presence and were extremely enthusiastic during the sales process. Unfortunately, once onboard the level of care dropped off significantly. After investing significant time and money into this platform, it has also been impossible to reach a senior manager to resolve the issue. At this point we simply want the level of support that we are paying for.

Using app

9 months

Total reviews

7

Average rating

3.9

Developer Reply

Hi Clothkits team, Thank you for your patience and for sharing your experience with us. Our team has reviewed your case and is already following up to provide further support with setup, customization and other feature-related requests, as well as follow-up communication, to ensure everything progresses as expected. Our team has also reached out to reconnect and move things forward with you directly. Please feel free to reply to our latest message at your convenience, we look forward to supporting you closely from there. Best regards, The Boost Team

5 / 5 Share

March 10, 2026

Boost AI Search & Filter is a brilliant app, would never go elsewhere for filter apps, so much functionally built in and easy to use right from the start! What makes Boost stand out further is there support team are exceptional with quick responses and helping with any issues or slight layout tweeks we needed!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi KickBack Shoes team, Powerful search and filtering that just works out of the box is exactly what we aim to deliver. Great to hear it’s been easy to use from day one and has continued to support your store for nearly 2 years. We're glad the built-in functionality and flexibility have made a difference for your setup, and that our support team could jump in quickly to help with those layout tweaks when needed. This is the kind of hands-on optimization we want every merchant to experience. Appreciate you sticking with Boost and growing with us Boost team

5 / 5 Share

March 10, 2026

thanks Abuzar! You found a solution to my issue

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 4, 2026

Excellent service and help making sure the app works exactly as you want it too. Quick turn around times and very attentive people to help get what you want to be done! Thank you Boost!

Using app

About 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 4, 2026

Very useful and helpful support.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2026

New turbo functionality is fast

Using app

About 4 years

Total reviews

2

Average rating

5.0

1 / 5 Share

March 3, 2026

The filter worked fine for our needs - and we spent hours / days of time getting everything perfect on our two websites - and then a few months later they massively increase the monthly subscription fees that made the app not value for money - so we moved elsewhere. Sure there are commercial decisions behind this - but it's very frustrating as a small ecomm brand to waste time like this - especially when the cost was going to be 4x originally planned for

Using app

Over 4 years

Total reviews

2

Average rating

3.0

Developer Reply

Hi StringKing Team, We appreciate your time to provide us feedback! We understand your concerns about pricing. To clarify, the base plan price has not changed. The increase occurred because your product count exceeded your current plan's limits, which required an upgrade. At the time, we reached out to discuss possible solutions and followed up twice but didn't hear back from you. Our goal has always been to support you and find a workable arrangement as your needs evolved. If you're open to it, we'd still be happy to review your case and explore a suitable option based on your current setup. Kind regards, Boost Team

5 / 5 Share

Feb. 26, 2026

Fantastic app! The support team is incredibly responsive and provides effective solutions within minutes.

Using app

5 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 18, 2026

Using app

8 months

Total reviews

3

Average rating

5.0

1 / 5 Share

Feb. 18, 2026

App support is really slow. App is crashing our collection page. App cant be deinstalled.

Using app

Over 3 years

Total reviews

1

Average rating

1.0

Developer Reply

Hi COEUR DE LION (Italy) team, Thank you for your feedback. We truly appreciate you bringing this to our attention. After we carefully investigated your case, the history showed that our team replied within 2 minutes to request the affected theme, but it seems our message may not have been seen. We checked your live site and the collection pages are currently loading normally. Could you please let us know which theme version was affected and approve the Collaborator Request sent to your store? We’ve also been following up since Feb 18 but haven’t received a response yet. Please kindly check your inbox and in-app chat for our latest message, and let us know if you’ve received them. Thank you. We look forward to assisting you further. Best Regards, Boost Team

5 / 5 Share

Feb. 10, 2026

Using app

Over 3 years

Total reviews

3

Average rating

5.0

1 / 5 Share

Feb. 4, 2026

I wish i give this app a 0 star. spend AUD $1000 on this app. but the app does not work properly. raise enquiry but almost 2 months have not fixed the issue yet. very disappointed

Using app

About 2 months

Total reviews

9

Average rating

4.1

Developer Reply

Hello Baby Little Planet team, Thank you for sharing your feedback. We appreciate you taking the time to let us know about your experience. After carefully reviewing our records, we were only able to locate one inquiry submitted on January 28. We take all reports seriously and want to ensure that no concern goes unresolved. If there were any additional issues raised that we may have missed, could you please share more information or any related details so we can investigate further right away? In the meantime, we have been actively working on the technical matter you raised on Jan 28, and we’re pleased to inform you that the issues have now been resolved. Our team member has also reached out to you directly to provide further assistance and ensure proper follow-up. We truly value your feedback and take it seriously as we continuously work to improve our service. Please don’t hesitate to let us know if there is anything else we can help with. Best regards, Boost team

5 / 5 Share

Jan. 28, 2026

customer service is brilliant, quick to respond & patient

Using app

Over 4 years

Total reviews

7

Average rating

4.7

5 / 5 Share

Jan. 22, 2026

JAYSON help me a lot. this 5 star for him. Thank you!!!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 20, 2026

Billie helped me solve the problem very quickly, thank you very much.

Using app

6 months

Total reviews

1

Average rating

5.0