All reviews

Rating Breakdown

  • 5
    93% (1,470 ratings)
  • 4
    2% (37 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (4 ratings)
  • 1
    4% (60 ratings)

Reviews with Text

  • 98% (1,547)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 26, 2026

Here’s a short review: Boost AI has been a great addition to our store. The app works exactly as expected, very customizable and the support team has been outstanding — responsive, knowledgeable, and quick to resolve any issues. Highly recommend it to any Shopify merchant looking to improve their search and filter experience.

Using app

--

Total reviews

8

Average rating

4.4

Developer Reply

Hi Smarty Had A Party! Customizability and fast support are two things we've put a lot of work into, so it's great to see both landing well for your store. Merchants who dig into the search and filter configuration tend to get the most out of the platform. Excited to see where you take it. Thanks for the recommendation! The Boost team

5 / 5 Share

May 21, 2026

I've been assisted by multiple specialists and overall, Harry has been great! He was able to fix my concerns promptly. I hope there's an incentive for him from this 5-star review I have given. :) Kudos! Still on trial but will definitely subscribe to a plan after.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2026

Using app

About 7 years

Total reviews

1

Average rating

5.0

1 / 5 Share

May 18, 2026

Boost AI app set our products to “no index” for Google search console in five markets for almost a month now! We have zero visible products in those markets anymore. Financial losses in the thousands.

Using app

Over 1 year

Total reviews

19

Average rating

2.9

5 / 5 Share

May 14, 2026

Amazing developer to work with. Great communication, fast responses, and completed everything exactly as requested. The website improvements look clean and professional, and the attention to detail was excellent. Highly recommend and would happily work together again.

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

Developer Reply

We're glad to deliver clean and professional results as you and your team requested. That's the standard we hold ourselves to, and it's great to hear it came through clearly. Nearly five years with Collective Shoes means a lot to our team, and we're always ready to jump back in whenever you need us. Looking forward to the next one. The Boost team

5 / 5 Share

May 13, 2026

I installed the app as a test and decided I did not want to use it in the end. It's extremely capable, but was doing too much for our type of store. After uninstalling it, it left behind some code in my theme, but they helped me to clean up the code.

Using app

6 days

Total reviews

9

Average rating

4.4

5 / 5 Share

May 6, 2026

wonderful and fast customer service

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2026

The Boost team is always eager and willing to help us with anything we need!

Store

Rozari

Using app

Almost 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2026

Fantastic app to use alongside Shopify. The support is exceptional - easily 10/10 whenever I’ve needed help. The chat function is great for resolving smaller issues quickly, and when I wasn’t able to fix something myself, Stephen stepped in and had everything up and running within a few hours. Overall, an excellent service. Highly recommended.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 28, 2026

Quick and helpful dev support on Collections bugs from the team. Thank you Joseph!

Store

Kahala

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 24, 2026

The support is always very helpfull with providing service and help to us.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 22, 2026

I would like to sincerely thank the Boost Support team for their outstanding assistance. They were extremely helpful and professional throughout the entire process, and they successfully resolved the issues we were facing. Their support made a significant difference to our store operations. The team was patient, responsive, and knowledgeable, making the whole experience smooth and efficient. I truly appreciate the effort they put in to ensure everything worked perfectly. Highly recommended to anyone looking for a reliable and effective solution. Definitely worth using their product and support service!

Using app

About 3 years

Total reviews

6

Average rating

5.0

Developer Reply

It's our pleasure that the Boost team could resolve the issues efficiently and keep your store operations running smoothly. We'll pass the kind words along to the support team. Looking forward to supporting you for many more years ahead. Cheers to three years and more with JUMBO COMPUTER SUPPLIES!

5 / 5 Share

April 22, 2026

Clearer.io BOOST has been outstanding value for money. We compared it with a much larger rival, and BOOST delivered the same core functionality and offering at nearly a third of the price. The platform is responsive, runs smoothly, and has been easy and intuitive for our team to use from day one. What has really set it apart, though, is the support from the Clearer.io team. They have been proactive with ideas, highly responsive, and genuinely feel invested in helping our company succeed. It is rare to find a system that combines affordability, performance, and such a strong partnership approach.

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Starbuy Australia team Affordability without compromise on performance or support is exactly the position we've built Boost and all the clearer.io apps around, and it means a lot to hear it validated so clearly. The partnership approach you mentioned isn't incidental; our team genuinely invests in understanding each merchant's goals, not just resolving tickets. Glad it's been felt from day one. Plenty more ahead. The Boost team

5 / 5 Share

April 17, 2026

Boost.ai has been very helpful for our project. Their team responded quickly and supported us in resolving multiple issues efficiently. They were professional, knowledgeable, and easy to work with throughout the process. Thanks to their assistance, everything is now running smoothly. Highly recommend their service for anyone looking for reliable support and effective solutions.

Using app

Over 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi The Kaftan Company team, We're glad to hear everything is running smoothly again. Resolving issues efficiently across a long-running store is what our support team is built for. Four years in, it means a lot to still be a reliable part of your setup. If you ever need help optimizing your search or filtering experience further, we're always here. Boost team

5 / 5 Share

April 7, 2026

Great app! It has significantly improved our search and filtering, making it much easier for customers to find the right products. Setup was simple, and the support team is fast and helpful. Highly recommended

Using app

9 days

Total reviews

4

Average rating

5.0

Developer Reply

Smart filtering and fast search make a real difference when customers are browsing a large catalog. It's great to hear Boost is working well for BRDR. KOMPLET online store. The setup experience and the support team are areas we focus on a lot, so this means a lot. Thanks for the recommendation!

1 / 5 Share

April 6, 2026

We've been using Boost for quite a few years. While it is robust it's clear that this thing is held together by some bubble gum and masking tape. ANY CHANGE you want to make is THEME specific and you have to get a developer involved or their team. Want to block a page from appearing in the search results? BOOST has to change that manually. Want to automate things and use something like Launchpad to push a campaign theme live? YOU CAN'T. You'll have to enforce a code freeze, dupe the theme, get BOOST involved, and then manually switch it when it comes time for the campaign. They will have you in a timing and process chokehold. Look elsewhere because I know we are.

Store

Ooze

Using app

Almost 4 years

Total reviews

9

Average rating

3.8

5 / 5 Share

April 2, 2026

We encountered a bug with a part of our website that was powered by Boost AI. We reached out to customer service and got some very helpful guidance from the AI chat bot about things we could do on our end to help resolve the issue. After taking all those steps and still experiencing the issue, we followed up with the chat bot and were put in touch with the development team for personalized technical support. They promptly resolved the issue in a duplicate of our theme so that we could test and approve before applying the change to our live site. Very responsive and friendly customer support!

Store

MUTTS

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi MUTTS team, Reliable, high-performance search and filtering keep shoppers moving. Therefore, we always make sure it's resolved as quickly as possible when something breaks. It’s great to hear how you worked through the issue with our AI chat and then connected with the dev team for a deeper fix. Reproducing the bug in a duplicate theme before pushing live is how we aim to minimize risk while keeping your storefront running smoothly. Appreciate you calling out the team's responsiveness. We’re always here to make sure your search and discovery experience stays fast, accurate, and fully optimized. Boost team

4 / 5 Share

April 2, 2026

We’ve had a great experience using Boost AI across our e-commerce sites. What really stands out is the support team. They are consistently responsive, knowledgeable, and genuinely helpful in resolving issues or guiding us through more complex setups. It makes a big difference knowing we can rely on them when needed.

Using app

Over 1 year

Total reviews

3

Average rating

4.7

Developer Reply

Dear Montreal Lighting & Hardware team Great to hear that Boost is delivering across your eCommerce sites and that the team has been able to support you with those more advanced configurations. That combination of flexible search, filtering, and hands-on guidance is exactly what we aim for as brands scale. If there’s anything we can improve to make this a 5-star experience, feel free to reach out via live chat in your app dashboard. We’re here whenever you need us to keep everything running smoothly and optimized. Boost team

5 / 5 Share

April 1, 2026

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2026

Had to contact customer support because I made mistake with the trial. Abuzar was the person who helped and they are 100% a credit to Boost commerce. What an absolutely wonderful customer service experience, I could not thank them enough.

Using app

About 21 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hi DT Collectable Toys team, Simple setup and easy trial access are key parts of keeping your store moving without disruption. Great to hear Abuzar was able to step in and sort things out right away. Trial issues can be frustrating, so it’s good to know the team could turn that into a smooth, positive experience so early on. If anything else comes up as you continue exploring Boost’s search, merchandising, and filtering capabilities, we’re here to make sure everything runs exactly how you need. Boost team