Avalonia review for Boost AI Search & Filter
Sept. 15, 2023
Terrible Terrible app!!!!! I don't write reviews often and feel the need to express how disappointed i am with this app. I do not remember installing this app and discovered i am being charged a fee each month. I uninstalled the app and wrote to the developers asking why i am being charged a fee. I have received no reply and i am still being charged. Be very careful with this app. I am very very disappointed by this app and the customer service.
Hello Avalonia Team, Thank you for your feedback. It appears that there might have been some misunderstanding along the way. Allow us to clarify. It's important to note that the installation and subscription processes are carried out and approved on your end, as we do not possess the authorization or access to approve any charges from your store. We also checked the amount of activities of your usage and they indeed appeared. When we initially received your email regarding the charged fee, our support agent promptly responded but it seems like it got lost in your mailbox. We also sent a couple more emails in the hope that they could reach you well this time. Could you please kindly check? Our commitment is to provide prompt assistance to all our customers, and transparency remains a core value for us. Should you have any additional queries or require further clarification, please do not hesitate to reach out. We are always available for continued communication. Warm regards, Boost Team
