Elli Junior review for Boost AI Search & Filter
June 16, 2024
We have faced issue on collection page infinite loading and its been 2 days we are trying to contact the app support to get this solved but unfortunately the support reply is too slow and the issue is still there. Using paid app and not getting proper support is lacking from their end
Hi Ellie Junior team, Thank you for your feedback! We understand the importance of providing timely support and sincerely apologize for any inconvenience caused. We have successfully resolved the infinite loading issue within the same day and have also responded to your email. However, it seems the notification email was sent to the registered store email address, which may have caused a misunderstanding. We have now resent the response to the email address you provided. Please review our response at your earliest convenience and let us know if you need any further support, we are always here to assist you! Kind regards, Boost team
