Packyard review for Boost AI Search & Filter
April 15, 2024
Pricing does not match what you see on Shopify. Also their website does not show pricing at all you cannot estimate the price before you are up and running. we ended up paying 149usd a month, and thats not even the PLUS plan, only essential
Hi Packyard Team, Thank you for sharing your feedback. We appreciate your input and apologize for any confusion regarding our pricing structure. To provide clarity, our app offers several pricing packages - Basic, Essential, and Professional. The details of these packages, including the specific features and benefits, are clearly outlined on our pricing page at https://boostcommerce.net/pages/pricing. The link is also available in the Shopify App Store. Based on our review, your Shopify store is currently using our Essential regular plan, which is priced at $149 per month for 7,500 products. The Essential plan includes all the features of the Basic plan, as well as advanced functionalities such as AI-Powered Product Search, AI-Powered Recommendation, Collection Merchandising, and 90-day Analytics. It's important to note that our app does not automatically charge customers. The subscription can only be made by customers on their subscription page, where transparent and specific pricing for each package of your store, along with detailed descriptions, are available for your review and approval. We understand that the pricing structure may have been a concern for you. Our team has followed up via email to address this issue. Please feel free to respond to our email, and we will work promptly to resolve any questions or problems you may have. Thank you again for using our app. We value your feedback and are committed to improving your experience. Kind regards, Boost team