Clothkits review for Boost AI Search & Filter

Be Warned - Expensive Setup, Poor Customer Service We chose Boost and paid for the Professional Plan plus the $500 setup service expecting a complete implementation. Unfortunately, key work is still unfinished and support from the Customer Success Manager has been non-existent. The developer we were working with has clearly been reassigned elsewhere. Given the additional fees for setup, premium support and customisation, this has been extremely disappointing. Boost is a powerful product, but it’s pointless if you can’t get the styling and configuration aligned with your brand. We chose Boost over a competitor because they have a UK presence and were extremely enthusiastic during the sales process. Unfortunately, once onboard the level of care dropped off significantly. After investing significant time and money into this platform, it has also been impossible to reach a senior manager to resolve the issue. At this point we simply want the level of support that we are paying for.