Pet Life review for Boost AI Search & Filter
March 19, 2020
MAJOR FLAW! First of all I know how this goes, customer support doesn't respond with a solution to my concerns until a 1 star review is left. I will remove this review once the concern is addressed. Here is the concern: My Filter APP is causing URL structural issues as they do with every website. For instance when you select 1 or 2 options the URL is lengthy. It makes it harder to rank for certain keywords that are filter options. The issue is MASSIVE not SMALL by any means and it causes tremendous SEO problems. URL's need to be clean and my URL's are terrible. Anyone with the APP should simply look at their URL's when selection ANY filter menu options. THIS IS A PROBLEM!! There are PLENTY of other websites with filter menu options that figured out how to customize URL's and this APP doesn't offer any possible way to handle this. I'm waiting on a customized resolution. MESSY and Unnecessary URL'S are one of the most important SEO ranking issues one can encounter. I'm forced to limit my potential because of this APP and most people should be paying attention to this issue. Also don't be fooled by any response below stating they're working on fixing the problem, once my issue is fixed I'll remove the review.
***** UPDATE ***** Hi there, Just a quick update here since we got in luck in contacting you via email. We have applied a general solution of shortening URL that I mentioned in #3 point below along with new features, ADA/WCAG compatible, and speed optimization on the new version of the app. We can't wait to let you inherit all of these advance updates so please email us back and approve the upgrade work. We will implement them on a duplicated theme. No impact on your live theme is guaranteed. Looking forward to hearing your response. All the best, Boost Team ******* Hi there, We appreciated your time to address the issue. The team takes your feedback seriously! We understand your concern about the SEO and keyword ranking. We would like to inform that we have sent a couple of emails to explain the situation. However, we have not heard back from you since Mar 27, 2020. Here is the summary of our email: 1. We need to follow the Shopify standard URL, that it can have up to two collection levels. 2. We explain that our app is Faceted navigation and it's different with Sub-Collection. In all URLs created by our app, we all add "nofollow noindex". 3. Also, we have given out a solution which will convert the main Tag created by our filter option to the URL with the following format: collections/xxx/selected_tag. We are looking forward to your reply! And stay safe!
