Redwood Fashion review for Boost AI Search & Filter
June 17, 2021
I do not like, that the app wants the entire order and client information, although this is not required for a product and search filter! This data is most likely sold and therefore I cannot recommend this app and this kind of data greed!
Dear valued customer, Thank you for taking the time for giving us a review! Please understand that we take the Privacy matter seriously. We wish to be clear that our app does not read/store and sell the personal data as well as other information of the customers. Regarding the Order permission, it is required for the Analytics feature to see the search/filter performance that contributes to your sales. From the analytics feature, you can optimize your product listing and structure to increase your conversion rate. Besides, customer personal information in orders is opted out during webhook processing. No store customer's personal data are being sent over to our app. Furthermore, as transparently clarified in our Privacy & Compliance Policy of Boost Commerce document (https://help.boostcommerce.net/article/341-privacy-compliance), our app provides a setting for you to disable the Analytics feature and Orders permission. In order to do that, please follow this guide https://help.boostcommerce.net/article/488-how-to-enable-view-orders-permission-for-analytics Your data are firmly secured with us, we only use these data to make the app work on your store and have transparently published these in the Privacy Policy (https://boostcommerce.net/pages/privacy-policy), Data Processing Agreement (https://boostcommerce.net/pages/dpa) and GDPR (https://boostcommerce.net/pages/gdpr) on our website. This has been explained in the onboarding process when you installed the app and accepted those terms & conditions. We've reached out to you via email to address your concerns in details, please feel free to share with us should you need further support on this matter. Thank you and we look forward to hearing from you soon. Boost Team
