Nantwich Cheese review for Boost AI Search & Filter
Oct. 24, 2022
Default sorting options don't work so the app pushed all my sold out products to the top of all my collections and killed my conversion. There's no live chat, just an email function replying within 24 hours. Deleted.
Dear Customer, Thank you so much for your feedback. We are truly sorry to hear that you did not have the best experience with our service, but we would like to have the chance to revert this. We have been trying to contact you over the phone through the number found in your store contact section, but we weren't able to so far. We also sent you an e-mail regarding this issue, so you can reach us back through it and let us know if you have a specific phone number you would like us to reach to. We would appreciate the opportunity to check this for you and resolve it as soon as possible. Your kind collaboration will be highly appreciated. Sincerely, Boost Team
