Fahrradschmiede.Berlin review for Boost AI Search & Filter
Dec. 10, 2022
Update 10.12.2022: Great support. At the beginning there was a misunderstanding but after a video call where we could show the problem, we got very good support. All irritations were clarified. Thank you very much. 25.10.2022: We upgraded to Shopify 2.0 theme "Local" two weeks ago, unfortunately only saw afterwards that it is not supported by "Product Filter & Search". The app-internal default theme for this case does not work on the category pages, only in the search results. We have written to the support 2 weeks ago and 2 days ago several times and got no answer so far. Otherwise the app was always top.
Dear team, Thank you so much for taking your time on raising this concern. We are truly sorry for any inconvenience that might have caused you. As we have discussed, it seems that you have missed our response emails. Since we are connected now, our whole team is happy to continue discussing with you and sort out all of your further concerns. We appreciate your kind cooperation and hope to help you achieve an ideal store soon. All the best, Boost Team
