Customhoj.se review for Boost AI Search & Filter
Aug. 12, 2024
We spend about $2,000 a year on this app. While it generally works well, the customer support is terrible. They offer minimal help and treat you like an idiot when issues arise. Currently, our prices have shown as $0 for four days due to a sync problem. Despite trying both manual and auto syncs, the issue persists. Jayson from tech support suggested we schedule a synchronization, which we already did without success.
Dear Adam, Thank you for sharing your feedback! We once again sincerely apologize for all of the hassles. Please rest assured that it was never our intention to have you experience this kind of problem with us. We truly appreciated your patience while we identified the root cause of which we have sent a details explanation email. Once again, please accept our sincerest apologies for the inconvenience. Furthermore, we are happy to support you further with your request and will keep following up with you via email until you are satisfied with our work. We appreciate your kind understanding and great collaboration! We hope to hear from you soon. With gratitude, Boost team
