Noémie review for Boost AI Search & Filter
Nov. 23, 2022
The app started causing bugs on our website on Wednesday Nov 23 when our traffic is high for BFCM. None of our collection or category pages are loading bc of Boost Commerce bug. We cant get in touch with anyone at Boost commerce to solve it nor did we get any messages about this. Shopify is saying Boost Commerce is causing issues with many stores this day but they cant help us since its a 3rd party app.
Dear Nicollette, Thank you for your honest feedback! We appreciate your kind understanding in this issue and sincerely apologize for all of the inconvenience you experience. Please rest assured we are all hands on monitoring our system to avoid any unexpected issues in the upcoming days. Moreover, it is great to know your store is back to normal as you expected. Don't hesitate to let us know if anything pops up, our team will be ready for you anytime you need our assistance. With gratitude, Boost team
