The Gullery review for Bundles & Upsell | PickyStory
March 30, 2022
This app looks nice (that's why I am giving it 2 stars instead of 1) It displays the collections/looks nicer than other apps. But that's about where it ends.. The functionality is based on discount codes which doesn't work for a lot of scenarios. Then I am having problems with the discount not showing in the cart (it shows in checkout but not in cart) which is confusing for customers and leads to drop-outs as they think they are not getting the bundle discount. I submitted the issue on 3rd March, it is now the 30th and they still don't have a solution. The only reply I have had is when I chased them about it and they said they are still working on it. 2 weeks ago...
Hi, Anna is here from PickyStory. I understand that you didn’t see the discounted price in your cart. After looking into the issue, I can see that you are using a drawer (sliding) cart in your store. Drawer carts are not “regular” cart pages and have unique implementations. Unfortunately, it’s not possible for a 3rd party app to display messages or any other elements in the drawer cart as the cart’s code isn’t available to 3rd party apps. Saying that we do offer an alternative method. Regarding discounts - Shopify’s infrastructure is built to work with discount codes, and this is the recommended method by Shopify to keep your store clean. Alternative methods like “draft orders” aren’t recommended as they have multiple negative effects. I’ve reached out to you via email so we can hop on a call and solve this issue. Thanks, Anna Head of support, PickyStory
