All reviews

Rating Breakdown

  • 5
    92% (476 ratings)
  • 4
    3% (13 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (6 ratings)
  • 1
    4% (22 ratings)

Reviews with Text

  • 97% (506)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 28, 2026

Amplify has made many of our store's discounts easy to implement and manage. The cart is also very user friendly. Carlos and the Amplify team are amazing to work with due to their quick responses, abundance of knowledge, and friendliness! I highly recommend using Amplify.

Store

Reuzel

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

May 21, 2026

We’re using Amplify for bundles and cart functionality, and I have to say it works really well. However, the real strength of Amplify is the customer support — Carlos is always ready to quickly solve any doubt or issue, and the flexibility of the team is outstanding. Several of our feature requests were accepted and developed in a very short time. Highly recommended!

Using app

About 2 years

Total reviews

7

Average rating

5.0

4 / 5 Share

May 18, 2026

Our primary motivation to use Amplify was to get around Shopify's limit of 3 total options per bundle. Once you have two products with two or more options, Shopify's native bundle solution will not work. While we've found some of the in-app customizations to be limited, Amplify's team is incredibly responsive in writing custom code and helping us apply customizations to get the user experience exactly how we want it.

Using app

9 months

Total reviews

5

Average rating

4.8

1 / 5 Share

May 6, 2026

BEWARE! While this app might function well, the developers are out for a money grab. Don't be lured by the FREE trial. We deleted the app TWICE, only to learn that it was still active and we were being charged for it for over 2 years, while not utilizing it on our site. On top of it, they increased the monthly charge from $49 to $99 without any notice! Granted, we should have caught this earlier, but the way app charges are billed through Shopify, they are often buried amongst other charges, such as shipping and marketplace charges. Once we realized there was a consistent charge, we asked the developers for a billing statement, which they initially refused to provide, and then only sent a screen shot of the last 6 months. We explained to them that the app was not being used on the site and the test bundle we created was not published, but they refused to partner with us and would not consider any refund. There are SO MANY bundle apps out there, so it would seem like customer service and partnership would be a standout quality for a company that is supposed to support businesses of all sizes. Very disappointed by lack of professionalism and care.

Using app

Almost 3 years

Total reviews

5

Average rating

4.0

1 / 5 Share

April 8, 2026

We’ve been using this app for over a year, and it used to work very well — the features were solid and the customer support was responsive. However, over time, the support quality has declined significantly. It's getting SOOOO EXPENSIVE. Recently, response times have become extremely slow, which is very concerning for a tool that directly impacts site performance. Today, the app even caused our cart to crash, which affected our entire day’s sales. This is unacceptable for a production environment. We’ve since uninstalled the app and will not be using it again. If you're running a serious e-commerce business, I would strongly recommend caution before relying on this app.

Store

Bedsure

Using app

12 months

Total reviews

2

Average rating

3.0

5 / 5 Share

March 3, 2026

our customers seem to love the bundle pages where they can combine their own bundle. also the customer service is absolutely wonderful! the app is super intuitive, too.

Using app

4 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Feb. 19, 2026

1) Found bugs that were causing serious issues with our store. Customer service (Samuel 5/5 stars for effort) fixed the issues eventually. 2) Pricing was $49pcm, and within a couple of weeks of using it we were nudging the next payment 'level', which would have been $199pcm. 3) Today (19th Feb 26) got an email to say our pricing was to increase (in the next 2 weeks) to $99pcm, with the new level at $249 (or $299 I think) No thanks. Pure GREED.

Using app

Over 1 year

Total reviews

2

Average rating

3.0

1 / 5 Share

Feb. 13, 2026

Widget didnt sync at all with the website contacted support over several hours and at somepoint they blocked me from contacting them

Using app

1 day

Total reviews

1

Average rating

1.0

5 / 5 Share

Jan. 8, 2026

We switched from Rebuy to Amplify, and the transition was incredibly smooth and fast. The developer team made everything easy — especially Carlos, who communicated clearly and completed all app customizations we asked for! Highly recommend!

Using app

2 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 18, 2025

Been working with Amplify for over 2 years, and it keeps getting better. Great product, great customer service!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 28, 2025

carlos's customer service was amazing, he helped me so quickly!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2025

Amplify is great - Carlos is a rockstar on the support team. Highly recommend.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 6, 2025

carlos was very helpful!!!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 23, 2025

Carlos was very helpful in resolving an issue we had with a new theme. Sent a detailed email and when that didn't work was able to find a solution quickly over chat support.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 10, 2025

We have been using the Amplify app in our store for a long time and are very satisfied. The support is super fast and competent. I reported a problem in the chat and Ivan took care of it immediately and fixed the problem. Everything is great, the app is highly recommended.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

June 12, 2025

ivan super good customer service

Using app

Over 3 years

Total reviews

2

Average rating

4.5

1 / 5 Share

July 5, 2025

we have so many problems with this app. it is a continuous stream of technical problems, we have to pause our marketing efforts when their bundles break again. happens many times during the weekend and they dont even email back then. and that for such an expensive app do not use this terrible app. is the only thing i can say. the tech is bad. their support team is kind, but the core product, which is an IT solution, is really bad and unstable costing you so much money as a business owner.

Using app

About 1 year

Total reviews

8

Average rating

4.5

5 / 5 Share

April 22, 2025

I had a chat with Carlos and he was great at helping even code problems on my store! Overall quite satisfied with the app as well as the great support! Keep it up folks! :)

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this amazing review. Keep growing with Amplify!

5 / 5 Share

April 10, 2025

Amazing app and service is incredible, Ivan helped me sort out my issue and it turned out great. Thank you!

Using app

About 10 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for this amazing review. Keep growing with Amplify!

5 / 5 Share

April 7, 2025

A useful app that provides additional functionality in the free option that many apps charge for - and includes very helpful & personalised customer service; thanks Milana!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this amazing review. Keep growing with Amplify!