Amplify | Bundles & Upsell
Powerful bundle & upsell offers that look amazing
Rating
4.5
feedback
524
chart
#2,259
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
24%
-
Less than a month
29%
-
Less than a year
32%
-
More than a year
11%
Reviews Summary
The reviews for this Shopify app are quite mixed, with both positive and negative feedback from users. On the positive side, many users appreciate the bundle feature of the app, which allows customers to create their own bundles. The customer service, particularly from individuals like Carlos, Ivan, and Uğur, is highly praised for being responsive, helpful, and going above and beyond to assist users with their issues. Users also mention that the app is intuitive and easy to use, making it a valuable tool for their e-commerce business. On the negative side, some users have experienced significant issues with the app, including bugs that caused problems with their store, slow response times from customer support, and unexpected increases in pricing. There are complaints about the app causing crashes in the cart, impacting sales, and being unstable. Some users feel that the app is overpriced for the value it provides and have had frustrating experiences with ongoing bugs and lack of transparency in charges. Overall, while the app has its strengths in bundle creation and customer service, there are concerns about stability, pricing, and technical issues.
Highlights
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All reviews
May 6, 2026
BEWARE! While this app might function well, the developers are out for a money grab. Don't be lured by the FREE trial. We deleted the app TWICE, only to learn that it was still active and we were being charged for it for over 2 years, while not utilizing it on our site. On top of it, they increased the monthly charge from $49 to $99 without any notice! Granted, we should have caught this earlier, but the way app charges are billed through Shopify, they are often buried amongst other charges, such as shipping and marketplace charges. Once we realized there was a consistent charge, we asked the developers for a billing statement, which they initially refused to provide, and then only sent a screen shot of the last 6 months. We explained to them that the app was not being used on the site and the test bundle we created was not published, but they refused to partner with us and would not consider any refund. There are SO MANY bundle apps out there, so it would seem like customer service and partnership would be a standout quality for a company that is supposed to support businesses of all sizes. Very disappointed by lack of professionalism and care.
April 8, 2026
We’ve been using this app for over a year, and it used to work very well — the features were solid and the customer support was responsive. However, over time, the support quality has declined significantly. It's getting SOOOO EXPENSIVE. Recently, response times have become extremely slow, which is very concerning for a tool that directly impacts site performance. Today, the app even caused our cart to crash, which affected our entire day’s sales. This is unacceptable for a production environment. We’ve since uninstalled the app and will not be using it again. If you're running a serious e-commerce business, I would strongly recommend caution before relying on this app.
March 3, 2026
our customers seem to love the bundle pages where they can combine their own bundle. also the customer service is absolutely wonderful! the app is super intuitive, too.
Feb. 19, 2026
1) Found bugs that were causing serious issues with our store. Customer service (Samuel 5/5 stars for effort) fixed the issues eventually. 2) Pricing was $49pcm, and within a couple of weeks of using it we were nudging the next payment 'level', which would have been $199pcm. 3) Today (19th Feb 26) got an email to say our pricing was to increase (in the next 2 weeks) to $99pcm, with the new level at $249 (or $299 I think) No thanks. Pure GREED.
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