Rating

4.5

feedback

526

Reviews

chart

#2,395

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    24%
  • Less than a month
    29%
  • Less than a year
    32%
  • More than a year
    11%

Reviews Summary

The reviews for the app are quite mixed, with both positive and negative feedback. On the positive side, customers appreciate the bundle pages where they can create their own bundles and the excellent customer service provided by team members like Carlos, Ugur, and Ivan. The app is also praised for being intuitive and easy to use. However, there are negative aspects highlighted as well. Some users experienced bugs that caused serious issues with their stores, leading to frustration. Pricing concerns were raised, with some feeling that the app was becoming too expensive for the value it provided. Additionally, there were complaints about technical problems and instability, causing disruptions to marketing efforts and business operations.

Highlights

Positive feedback on bundle pages and customer service
Pricing concerns and perceived value
Technical issues and instability
Ease of use and intuitive design
Responsive customer support

Rating Breakdown

  • 5
    92% (485 ratings)
  • 4
    2% (12 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (6 ratings)
  • 1
    4% (21 ratings)

Reviews with Text

  • 98% (513)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

April 8, 2026

We’ve been using this app for over a year, and it used to work very well — the features were solid and the customer support was responsive. However, over time, the support quality has declined significantly. It's getting SOOOO EXPENSIVE. Recently, response times have become extremely slow, which is very concerning for a tool that directly impacts site performance. Today, the app even caused our cart to crash, which affected our entire day’s sales. This is unacceptable for a production environment. We’ve since uninstalled the app and will not be using it again. If you're running a serious e-commerce business, I would strongly recommend caution before relying on this app.

Store

Bedsure

Using app

12 months

Total reviews

2

Average rating

3.0

5 / 5 Share

March 3, 2026

our customers seem to love the bundle pages where they can combine their own bundle. also the customer service is absolutely wonderful! the app is super intuitive, too.

Using app

4 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Feb. 19, 2026

1) Found bugs that were causing serious issues with our store. Customer service (Samuel 5/5 stars for effort) fixed the issues eventually. 2) Pricing was $49pcm, and within a couple of weeks of using it we were nudging the next payment 'level', which would have been $199pcm. 3) Today (19th Feb 26) got an email to say our pricing was to increase (in the next 2 weeks) to $99pcm, with the new level at $249 (or $299 I think) No thanks. Pure GREED.

Using app

Over 1 year

Total reviews

2

Average rating

3.0

1 / 5 Share

Feb. 13, 2026

Widget didnt sync at all with the website contacted support over several hours and at somepoint they blocked me from contacting them

Using app

1 day

Total reviews

1

Average rating

1.0

5 / 5 Share

Jan. 8, 2026

We switched from Rebuy to Amplify, and the transition was incredibly smooth and fast. The developer team made everything easy — especially Carlos, who communicated clearly and completed all app customizations we asked for! Highly recommend!

Using app

2 days

Total reviews

6

Average rating

5.0

All reviews

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