All reviews

Rating Breakdown

  • 5
    93% (501 ratings)
  • 4
    2% (13 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (6 ratings)
  • 1
    3% (16 ratings)

Reviews with Text

  • 98% (525)
Review RSS Feed Review RSS Feed

1 / 5 Share

July 5, 2025

we have so many problems with this app. it is a continuous stream of technical problems, we have to pause our marketing efforts when their bundles break again. happens many times during the weekend and they dont even email back then. and that for such an expensive app do not use this terrible app. is the only thing i can say. the tech is bad. their support team is kind, but the core product, which is an IT solution, is really bad and unstable costing you so much money as a business owner.

Using app

About 1 year

Total reviews

7

Average rating

4.4

1 / 5 Share

Nov. 13, 2024

very very bad experience they are scammers i was just on my free bundle i have not subscribed to there paid bundle they charged me $29.50 even i have not used there app for sale my sales are nothing expenses are to much but they also charged me when i ask there support they say we can't give you refund its correct charge stupid bull shit app ever used fuck you.

Using app

About 1 month

Total reviews

1

Average rating

1.0

Developer Reply

Hi, We offer a 30-day free trial for the app, allowing you to use all its features at no cost. After the trial, the app’s minimum price is $29.50/month, as displayed on the Shopify App Store and our pricing page. We reached out to see how we can assist you further and ensure you’re getting the best possible experience with us. The PickyStory Team

1 / 5 Share

Sept. 18, 2024

Incredibly buggy app, promising the world in future updates but offering little value in the here and now. Ongoing development on app features broke our cart over a weekend forcing uninstall.

Using app

4 days

Total reviews

3

Average rating

2.3

Developer Reply

Thank you for your review. We attempted to reach out to you via email to help resolve the order test and explain how it works. Unfortunately, we haven’t heard back from you. We’ve followed up once more and look forward to hearing from you. PickyStory Team

1 / 5 Share

Sept. 18, 2025

Amplify (Bundles) caused repeated pricing and cart failures on our high-volume store. Bundle prices took 4–15 seconds to load, then often reverted to full price in cart; the cart also buffered or failed to load. Hotjar recordings confirm the issues. During this period our conversion rate fell ~40% with no other site changes. Support was circular and slow: two unhelpful chats, a sales call that couldn’t help, then an email asking me to restate everything instead of reviewing history. We switched to Fast Bundle, whose team fixed customisations instantly. Not recommended.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for this incredible review. Keep growing with PickyStory!

1 / 5 Share

May 20, 2024

Please do not bother to install this plugin if you have a multi language Shopify store. When switching languages the plugin only works for the main language of the store and does not work for the other languages.... How is this even possible in 2024?

Using app

About 1 hour

Total reviews

7

Average rating

4.4

Developer Reply

Thank you for your review. We checked your specific case where you asked why PickyStory’s deals aren’t automatically translated on the Dutch pages in your store. After reviewing the pages and confirming with our technical team, the agent explained that you are using an app for auto-translating your Dutch page URLs, and this app isn’t integrated with PickyStory. There are thousands of apps in the app store, and naturally, we can’t integrate with each one of them. PickyStory supports multiple languages and currencies based on Shopify’s API, and we are integrated with more than six leading translation apps. Our team has reached out to you to offer alternatives and other potential solutions. Thank you, The PickyStory Team

1 / 5 Share

March 22, 2024

Changed our shipping options to give free overnight shipping for free to anywhere in the world and free ground shipping as well which we do NOT offer. We lost a lot of money due to this. It also decided to make random products and post them without my knowledge. Terrible app, I never touched anything to do with shipping just wanted to test out the looks of it and then uninstalled after I found it didn't suit our store. Had it for about an hour and it caused so much havoc.

Using app

About 1 hour

Total reviews

8

Average rating

4.4

Developer Reply

Thank you for your review. We apologize for any inconvenience caused. It seems you've enabled the "Spend X Get Y" feature along with the free shipping option during the app's onboarding process. To offer further assistance, we've reached out to you directly via email. The PickyStory team

1 / 5 Share

April 29, 2024

I actually really liked this app at first. However I noticed in my orders that they were being tagged with "Pickystory" even though the bundle wasn't being purchased. So basically, if someone adds to their cart with the bundle, then removes everything in the cart except 1 or 2 items, Pickystory counts that as their revenue, and I just don't see that as fair. Super happy to pay them when the actual bundle is bought, but this method just sucks because it's charging you without the sale of the bundle. I'll be looking for another option. Further attempts to reach a fair solution to this company's greedy and irrational billing practices have proven impossible. This company has no sense of integrity or customer service. They will milk you for every dollar they can for as long as you can. When you stop using it, make sure you remove it completely as an app from your store because they'll keep billing you even if you're not using it at all! 0 stars. Avoid this company!

Using app

5 months

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for your review. PickyStory only attributes revenue that was generated by or directly influenced by a PickyStory tool or scenario. We have reviewed your case and confirmed that the line items were attributed correctly, as they originated from a PickyStory bundle addition. We have reached out to you directly to resolve this issue and to ensure that we provide complete information about this case. PickyStory team

1 / 5 Share

Nov. 12, 2023

It was the worst possible experience. I will write in detail later.

Using app

14 days

Total reviews

5

Average rating

3.2

Developer Reply

Hi, We checked your account and it looks like we addressed your issues fully regarding a translation that you requested and image ordering in the widget. Our support team reached out to you to update you about it. We are sorry to see that you felt this about the experience with PickyStory. We reached out to you again to see if we can help with anything else. PickyStory team

1 / 5 Share

Feb. 4, 2025

We generated close to $900 revenue but also paid $900 per month - which resulted in a major loss. This was not known to us and the team has refused to issue any refund.The experience has been extremely disappointing. Product has a lot of bugs in terms of look and feel, and internally some basics are not put in place.

Using app

Over 1 year

Total reviews

6

Average rating

2.5

Developer Reply

Thank you for your feedback. We are sorry to hear that you didn't get the expected experience from our product. We checked that case and it looks like you didn't enabled the localization toggle to enable translations. Our team reached out to you and we hope to solve it quickly togheter. Thanks, PickyStory team

1 / 5 Share

Oct. 1, 2025

L'App nasceva con pricing policy basata sulle revenue prodotte dai bundle, da settembre 2025 invece il costo base è di 49.5$ anche in totale assenza di attribuzioni, la funzionalità di bundle fornita è da valutare bene in base alle revenue prodotte.

Using app

About 2 years

Total reviews

4

Average rating

4.5

Developer Reply

Thank you for your review. The PickyStory app does handle out-of-stock products and we would be happy to show you how it works. We just reached out to you directly. PickyStory team

1 / 5 Share

July 4, 2023

Increased price of app by 5x! We have been using this app for a couple of years just for the combo product feature - really disappointed they increased our monthly price from $30 to $169! Have now found another app called Simple Bundle which is only $24 a month and does the same thing.

Using app

Almost 2 years

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your review. We are sorry you didn't have a positive experience with us lately. We contacted you several times in the past weeks to hop on a call with us so we can assist you with picking the best plan for your needs. We just contacted you again and hope that we can connect this time. PickyStory team

1 / 5 Share

Feb. 10, 2023

They did an update in December in the middle of Christmas promotions which completely changed the app. Not only that, it changed my $58 product to a 58% discount and WENT LIVE. The pop up in the cart didn't work and we spent 6 hours on chat support with someone who didn't know ANYTHING. This is like like 3rd time this has happened. Good news tho. She offered to get the engineers on solving the problem asap. I explained it was a Christmas promotion that we had heavily advertised and it was not working. They did get back to me - last week. That's February. And the support said "here it seems to be working fine" sorry for the delay. PS - NOT working fine. They also changed the billing from $9.95/mo to a bill that changes based on how much revenue you bring in. WHAT? So my bill jumped to $50/month for no additional benefits. The service is TERRIBLE. The product changes frequently and there are SO many bugs.

Using app

Over 1 year

Total reviews

6

Average rating

4.3

Developer Reply

Thank you for your review. We are sorry that your experience with us wasn't at the expected level. We'll investigate the shown price issue to see what happened in this particular case. Regarding the app's pricing, it's clearly structured on Shopify's app store and on our website. We charge based on the amount of revenue generated through the app, the app is free for up to $100 of generated revenue, and then the price increases based on the amount charged every month. We reached out to you directly through email to see how we can help you to solve this issue. PickyStory team.

1 / 5 Share

Dec. 1, 2022

["charge_id not set"] fix this ............... Not a good app, i dont recommend this to other ecommerece shops.

Using app

3 minutes

Total reviews

2

Average rating

3.0

Developer Reply

Hi, We're sorry to hear that you have experienced this issue. Our team would be more than happy to investigate this and help you onboard successfully. We reached out to you directly through email. The PickyStory team

1 / 5 Share

Nov. 22, 2022

I uninstalled this application because I was changing the theme for my store. I was going to reinstall it after the switch, but I will never work with this developer again. Aside from the monthly fee, there was an unspecified charge on my bill after the uninstallation. I asked the developer to explain and specify the reason for the charge; they claimed I breached the tier by generating sales with their application. However, their application was barely functional for my site. I asked them to specifically explain the sales generated through their application, but they failed to do so. They are still keeping the money, and their customer service is extremely poor. I am very upset with this developer, and I do not recommend their application to anybody.

Using app

6 months

Total reviews

7

Average rating

4.4

Developer Reply

Hi Tankut, We reached out to you regrading this issue and offered to book a call in order to resolve this. Looking forward to speaking with you. PickyStory team

1 / 5 Share

May 26, 2022

Slowed my shop down to a crawl and cluttered up my product pages. I was just looking for an option for BOGO to be auto applied to my customer's cart, not for this giant widget that makes everything run like molasses. Would not recommend unless you have very small deals you're looking to do.

Using app

40 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Hi Sarah, We are sorry to hear that you didn't get the top-tier experience we are trying to provide to all of our customers. As every store theme is different, sometimes some one-time adjustments are required. We provide 24-7 live support to ensure our customers are getting the full attention needed. Upon checking your case, it looks like you contacted our support team but you never replied to their messages. Our team contacted you again and would be happy to hear back from you to resolve this issue. Thanks! Anna Head of Support

1 / 5 Share

March 8, 2022

They indicate that the basic price is $9.50 but it is not, it is really $14.50. Change the price and do not cheat, I hate these companies that put hidden prices. I proceed to remove my subscription.

Store

Johndog

Using app

About 1 month

Total reviews

8

Average rating

4.0

Developer Reply

Hi, Unfortunately, this isn't correct. After checking your account, you were subscribed to an older plan version which was priced at $14.5/month. We changed the basic price for new customers to $9.5 as we do from time to time to promote the app. We invite you to contact us directly in order to solve your issue. Thanks, PickyStory Support