Rating

4.9

feedback

1,031

Reviews

chart

#330

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    9%
  • Less than a day
    28%
  • Less than a month
    28%
  • Less than a year
    28%
  • More than a year
    7%

Reviews Summary

The reviews for the Samita Product Labels & Badges Shopify App are overwhelmingly positive, with users praising the app's ease of use, customizable badges, and excellent customer support. Many users highlighted the quick response times and helpfulness of the support team, particularly mentioning Haley, Lyla, and Mike as standout team members. Customers appreciated the ability to customize labels, resolve issues quickly, and receive guidance on setting up the app. The app was described as effective, efficient, and a valuable tool for enhancing product visibility on Shopify stores. Some users mentioned minor glitches that were promptly resolved by the responsive customer service team.

Highlights

Positive customer support experience and quick issue resolution
Ease of use and customization options
Efficient and effective app for enhancing product visibility
Minor glitches promptly resolved by customer service team
Positive feedback for specific team members (Haley, Lyla, Mike)

Rating Breakdown

  • 5
    96% (993 ratings)
  • 4
    2% (21 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (12 ratings)

Reviews with Text

  • 90% (930)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 18, 2025

The rep was awesome and answered my questions very quickly. :)

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 17, 2025

The support agent Lyla contacted me through the chat at exactly the right moment, right when I installed the app. I had a few questions and she helped me promptly. The app is very easy to use, and the support made all the difference. Congratulations to the team — I will most likely continue using the app.

Using app

28 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2025

Fast service

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 17, 2025

服务很好,真的很不错。

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

great app, i like the customer service!

Store

testogl

Using app

About 18 hours

Total reviews

1

Average rating

5.0

All reviews

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