All reviews

Rating Breakdown

  • 5
    96% (1,114 ratings)
  • 4
    2% (26 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (13 ratings)

Reviews with Text

  • 90% (1,039)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 7, 2026

Great free service, easy to use and fast responsive help on chat. I had an issue with a new theme and they solved it immediately!

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 28, 2025

Excellent customer service. Helpful and quick to response

Using app

32 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2025

The app didn't work on my first try, but they quickly connected and resolved the issue. Thank you for your support.

Using app

About 22 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 27, 2025

The app is great for setting up labels and customize your site. The customer service chat is extremly helpfull. Great experience overall.

Using app

3 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 24, 2025

Using app

24 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2025

Perfect. Mon badge ne s'affichait pas, donc j'ai fait appel au support qui a été très réactif et en 10 min c'était réglé.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2025

Using app

About 1 hour

Total reviews

4

Average rating

4.5

5 / 5 Share

Oct. 22, 2025

Extremely satisfied with the product, amazing support, amazing app, it works perfectly! Thank you Samita Team!

Using app

About 3 hours

Total reviews

7

Average rating

4.6

5 / 5 Share

Oct. 22, 2025

Consistently the fastest and most thorough customer support of any app on Shopify. Any time we've needed something changed or even had a silly question they've been available on LiveChat immediately. Thanks Mike!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 22, 2025

Best support ever!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2025

Using app

2 days

Total reviews

6

Average rating

5.0

4 / 5 Share

Oct. 21, 2025

There is some glitchy-ness but customer service is normally able to fix it very quickly.

Using app

About 1 hour

Total reviews

25

Average rating

4.5

5 / 5 Share

Oct. 21, 2025

the support was effective and fast, my labels weren't showing up but now it works perfectly! thank you so much.

Using app

44 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2025

非常專業的廠商,服務良好~非常推薦

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 20, 2025

Great support

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2025

great little app and Mike was incredibly fast and supportive, wish every interaction with a service provider was this smooth!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2025

Fast support. Very helpful

Using app

About 2 hours

Total reviews

10

Average rating

5.0

5 / 5 Share

Oct. 15, 2025

Good solution to display some quick add-ons to your store without code skills. It's easy to setup and the support is really efficient.

Using app

13 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 13, 2025

Excellent app that we would use for all our stores, Mike has been a great help and has given us superb support with our installation, they have fixed any technical issues we face promptly anytime theme upgrades interrupt the app's performance. We are extremely appreciative of the great customer service and highly recommend them to everyone.

Store

My Store

Using app

--

5 / 5 Share

Oct. 13, 2025

The app is great for product labels. I had an issue, and Mike was extremely helpful — he replied quickly and solved everything right away. I only have good things to say about both the app and the customer service.

Using app

10 days

Total reviews

1

Average rating

5.0