Sami AI Product Labels & Badge
Boost sale with product badges, labels, stickers, trust badges
Rating
4.9
feedback
1,130
chart
#344
All reviews
Review RSS Feed
Feb. 14, 2025
Bin sehr zufrieden! Sehr schnelle und nette Support. Ich kann nur weiterempfehlen!
Feb. 13, 2025
This app is amazing! Haley from customer support was also so heplful when setting up the app settings - highly recommend :)
Feb. 12, 2025
The functions are comprehensive and the operation is simple. If you encounter any problems, the technical team will handle them promptly.
Feb. 10, 2025
Atendimento excelente resolveu super rápido. Recomendo. Excellent service resolved super quickly. I recommend.
Feb. 6, 2025
The app works great and has more functionality for the price point than other apps. Tech service was also very speedy in resolving a couple of glitches I had.
Jan. 28, 2025
We are very satisfied with the app, and the excellent service! We have had a issue after updating our theme and we got very fast responses , They are a pleasant to work with!
Jan. 23, 2025
Ottima applicazione, consiglio vivamente a chi come me necessita di aggiungere label al proprio negozio, nel mio caso solo ad alcune collezioni specifiche. Ottima assistenza in tempo reale, in particolare Haley mi ha assistita con tanta professionalità e gentilezza.
Jan. 20, 2025
Initially worked perfectly, but soon the only badge I had setup (and set to only show on products in a single collection) began showing up on nearly every image across our store, including on non product pages, blogs, and even the logo on our site's header, spreading like a cancer. Support was disappointing. As a US customer they are not available during working hours. After supplying multiple screenshots, and leaving the badge up overnight for them to investigate (leaving the issue to continue to show for customers), they had made absolutely no progress by the next morning, and just asked for more screenshots. I was not willing to continue displaying the badge and let this issue continue to plague our store in order for them to continue to investigate, as I was not confident they would be able to find a solution expediently, especially for such a simple function that many other apps could perform. Now I am getting an "unexpected error" when attempting to modify this badge and/or create a new one, making the app unusable, across multiple browsers. Support's only suggestion was to clear my cache, and then asked me to wait until the next working day for a developer to look into the problem, as they were offline as of 10am MST. Uninstalled across our three shopify sites, and disappointed.
First of all, we truly apologize for the bad experience you have had with our app. The app has been updated on the previous day you contacted us, and we really hadn't been able to control this issue right away. We're so so sorry about this matter. However, we have fixed and optimized the app's code to avoid these issues. If possible, I really hope you can give us another chance and reinstall the app. I believe this is just a different timezone between us. Hope you can understand and give us another chance to help you :< Once again, on behalf of the whole team, I'm really sorry for everything!
Jan. 8, 2025
ne répond jamais et n'aide pas à installer le nécessaire sur la boutique ils ont besoin de faire des modifications mais ne répondent jamais je ne recommande absolument pas
On behalf of the entire team, I sincerely apologize for this situation. We always strive to support our customers at all times; however, there are certain late-night periods in our time zone when we may not receive your information in time. This is an issue we are looking into and will work to improve in the future. Moreover, we did reply back after you contacted us, however, it seems like our response to you was sent to the spam mailbox instead.. Regarding the concern you have raised, you can set up a condition to only show the label only on the collection page. If possible, I hope you can give us another chance and reinstall the app. We'll guide you directly on how to manage this function. Lastly, I believe this is just a small misunderstanding with each other. I truly hope you can understand our situation, and we are always eager to support you to the best of our ability.