Sami AI Product Labels & Badge
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Fantastic app, simple to use but highly customisable.
Nice APP, FREE and excellent support
We are very satisfied with the app, and the excellent service! We have had a issue after updating our theme and we got very fast responses , They are a pleasant to work with!
Ottima applicazione, consiglio vivamente a chi come me necessita di aggiungere label al proprio negozio, nel mio caso solo ad alcune collezioni specifiche. Ottima assistenza in tempo reale, in particolare Lyla mi ha assistita con tanta professionalità e gentilezza.
Initially worked perfectly, but soon the only badge I had setup (and set to only show on products in a single collection) began showing up on nearly every image across our store, including on non product pages, blogs, and even the logo on our site's header, spreading like a cancer. Support was disappointing. As a US customer they are not available during working hours. After supplying multiple screenshots, and leaving the badge up overnight for them to investigate (leaving the issue to continue to show for customers), they had made absolutely no progress by the next morning, and just asked for more screenshots. I was not willing to continue displaying the badge and let this issue continue to plague our store in order for them to continue to investigate, as I was not confident they would be able to find a solution expediently, especially for such a simple function that many other apps could perform. Now I am getting an "unexpected error" when attempting to modify this badge and/or create a new one, making the app unusable, across multiple browsers. Support's only suggestion was to clear my cache, and then asked me to wait until the next working day for a developer to look into the problem, as they were offline as of 10am MST. Uninstalled across our three shopify sites, and disappointed.
First of all, we truly apologize for the bad experience you have had with our app. The app has been updated on the previous day you contacted us, and we really hadn't been able to control this issue right away. We're so so sorry about this matter. However, we have fixed and optimized the app's code to avoid these issues. If possible, I really hope you can give us another chance and reinstall the app. I believe this is just a different timezone between us. Hope you can understand and give us another chance to help you :< Once again, on behalf of the whole team, I'm really sorry for everything!
Good product with prompt response!
Excelente app y facil de usar
Very fast response from support & very helpful. Really happy with this app. Thank you Team
The minute I hopped on I received immediate help from Haley! She walked me through how to add the best seller badge and every other question that had instantaneously!
STAFF is So cool Haley is best
The app works great, what is really good is there excellent support chat that has always fixed any issues for us immediately. I recommend this app.
This app features a friendly interface to use. It also provides a large selection of ready-to-use stickers to use. It is really functional, and the customer support is also great (many thanks to Haley, Leika, and the whole dev team).
Great app! Very kind help via chat and e-mail. Responded fast! Will keep using it in our store.
This app makes it so easy to display callouts on our website. So simple to use and has helped us drive sales. The team is very helpful if you very need support.
Haley was very helpful and sweet :) Great service!
I had a small problem with the labels and the assistance, prompt and professional, was quick to understand and correct it on the fly. HIGHLY RECOMMENDED!!!
Member help Haley helped me fast and quick.
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