Sami AI Product Labels & Badge
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I want to give a huge shoutout to the support team, especially Leika! Her assistance was outstanding and incredibly helpful. Leika was extremely knowledgeable, friendly, and patient while answering all my questions and addressing my concerns. It's rare to encounter such dedicated and supportive service! Thanks to her fantastic work, everything is running smoothly now. I highly recommend their support! Thank you so much for the amazing help! DI / www.steinkunstwerk.de
Have just set this up and Haley was a massive help on the support chat. We wanted to use a custom GIF which Haley helped us do in no time. Very easy to use and great customer service.
I was able to add badges to specific products easily. Fast and simple!
Bin sehr zufrieden! Sehr schnelle und nette Support. Ich kann nur weiterempfehlen!
This app is amazing! Haley from customer support was also so heplful when setting up the app settings - highly recommend :)
Nice app. Everything is working well, and the support team is great!
The functions are comprehensive and the operation is simple. If you encounter any problems, the technical team will handle them promptly.
Atendimento excelente resolveu super rápido. Recomendo. Excellent service resolved super quickly. I recommend.
Fantastic app, simple to use but highly customisable.
Nice APP, FREE and excellent support
We are very satisfied with the app, and the excellent service! We have had a issue after updating our theme and we got very fast responses , They are a pleasant to work with!
Ottima applicazione, consiglio vivamente a chi come me necessita di aggiungere label al proprio negozio, nel mio caso solo ad alcune collezioni specifiche. Ottima assistenza in tempo reale, in particolare Lyla mi ha assistita con tanta professionalità e gentilezza.
Initially worked perfectly, but soon the only badge I had setup (and set to only show on products in a single collection) began showing up on nearly every image across our store, including on non product pages, blogs, and even the logo on our site's header, spreading like a cancer. Support was disappointing. As a US customer they are not available during working hours. After supplying multiple screenshots, and leaving the badge up overnight for them to investigate (leaving the issue to continue to show for customers), they had made absolutely no progress by the next morning, and just asked for more screenshots. I was not willing to continue displaying the badge and let this issue continue to plague our store in order for them to continue to investigate, as I was not confident they would be able to find a solution expediently, especially for such a simple function that many other apps could perform. Now I am getting an "unexpected error" when attempting to modify this badge and/or create a new one, making the app unusable, across multiple browsers. Support's only suggestion was to clear my cache, and then asked me to wait until the next working day for a developer to look into the problem, as they were offline as of 10am MST. Uninstalled across our three shopify sites, and disappointed.
First of all, we truly apologize for the bad experience you have had with our app. The app has been updated on the previous day you contacted us, and we really hadn't been able to control this issue right away. We're so so sorry about this matter. However, we have fixed and optimized the app's code to avoid these issues. If possible, I really hope you can give us another chance and reinstall the app. I believe this is just a different timezone between us. Hope you can understand and give us another chance to help you :< Once again, on behalf of the whole team, I'm really sorry for everything!
Good product with prompt response!
Excelente app y facil de usar
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