All reviews

Rating Breakdown

  • 5
    96% (1,080 ratings)
  • 4
    2% (26 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (12 ratings)

Reviews with Text

  • 90% (1,009)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 1, 2023

I had some issues with setting custom label, but nice Haley from support helped me immediately, and all is work well now. Perfect app, helped me save so much work and there is some more good features which i will use later. Thank you!

Using app

About 2 hours

Total reviews

6

Average rating

3.7

5 / 5 Share

Nov. 30, 2023

My theme css was conflicting with the app causing the text on one of my labels to not appear - Haley had the problem fixed extremely quickly and was a delight to chat with :) The app is great so far!! I would just love to see a layering/priority option for labels in the next update!

Using app

18 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 6, 2024

The app works well, previously we managed product badges manually and automating this process via the Sami app has been very helpful. I also really appreciated the customer service and developer team's help with our design requests. Big shout out to Haley, thank you for all your help!

Store

Pippadu

Using app

9 months

Total reviews

20

Average rating

4.9

5 / 5 Share

Nov. 27, 2023

We've tried about 4-5 other companies for product labels on Shopify these past few days but Sami Product Labels and Badges is fantastic and the one we've decided to keep due to Haley. She has gone above and beyond to answer within 24-hours, resolved all our issues and have our page running for BFCM sales.

Using app

2 days

Total reviews

13

Average rating

3.8

5 / 5 Share

Nov. 21, 2024

Really enjoying this app so far. Easy to use and works as expected. I had a small custom theme display issue and support was very friendly, responsive and resolution turnaround time was incredibly fast.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 24, 2023

Not only is this app the most flexible, easy to use and powerful solution for badges, banners, labels and promotions - the support is unbelievably responsive, helpful and professional! Thoroughly recommend this solution - you will not be disappointed!

Using app

18 days

Total reviews

32

Average rating

4.9

5 / 5 Share

Nov. 23, 2023

great customer service! they helped in the middle of the night (i'm in italy) also with anydesk! great service and great app!

Using app

About 11 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 23, 2023

We have used this app for some time now and has been of great use to us. The support provided by the team is also first class. Would definitely recommend to those looking for a solution in Badges/Labels, and more!

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 23, 2023

Great customer support. Thanks to Haley for very and very quick help.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 21, 2025

The bottom line was my internet problem, but it was solved by mobilizing everything until it was solved. Thank you to the kind Haley for handling my inquiry! The app is very cool

Using app

12 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Nov. 22, 2023

great service

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

very helpful

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

Great service. I needed help with some code to get my labels working. The chat feature was so helpful and responsive. The advisor Hayley talked me through all the steps to allow her to collaborate and then she helped get set up. I am not a technical expert so having the support was so valuable. Greta experience so far. Thank you.

Using app

27 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2023

Very easy interface. Seamless addition for self-designed labels. Customer service was right on point and installed additional fixes/code in no time. Customer service was very friendly and helpful.

Using app

About 11 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 20, 2023

Haley has been great with helping me find the solution for showing labels only on a specific collection. Great customer support!

Store

Vecado

Using app

About 1 hour

Total reviews

4

Average rating

5.0

2 / 5 Share

Nov. 20, 2023

URGENT HELP! I TRY TO REACH YOU SO MUCH. I SENT YOU MAIL.

Store

Me369

Using app

About 2 hours

Total reviews

3

Average rating

3.0

5 / 5 Share

Feb. 5, 2025

We Love this app! Super responsive helpful staff too :) Responds really fast and fixes any issue - Leika was a great help!

Using app

About 1 year

Total reviews

13

Average rating

4.9

5 / 5 Share

Nov. 17, 2023

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2023

EXCELENTE APLICACION Y LA ATENCION ES DE LO MEJOR, RESUELVEN TODAS MIS DUDAS AL INSTANTE!!

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2023

The app is amazing. I was having issues with the outcome I needed so I contacted the chat support. Customer support agent, Haley was wonderful and helped to configure the app the way I needed. Haley was patient, supportive and got the work done as per my requirements. Kudos to the app development and customer support team. Thanks, Skate Supply Australia

Using app

About 1 hour

Total reviews

2

Average rating

5.0