Sami AI Product Labels & Badge
All reviews
Customer service is fantastic. Respond fast!
Great app, quick support response.
Customer Service (Rosie and Haley) were extremally helpful and has shown great knowledge. Thank you, Rosie
Sami Product Labels & Badges's great app and there have nice support (Rosie) and smart helping. Recommend app!!
Rosie was very helpful in customising the app for me! Highly recommend!
Excellent app. Excellent team. App does exactly what it needs to do and the support is above and beyond. Highly recommended.
我找了很多程式都沒辦法完全符合我的要求,只有 Sami 功能最齊全,標籤和徽章的選擇很多,又可以自己定義設計,很符合我的需要。 當我遇到一些問題解決不了時,團隊的支持,又快又有耐心的幫我解決了,是個很棒的體驗!
We had a great experience working with support team member David. He helped us with questions relating to product badges/labels displaying on our store.
The experience is extremely poor, it was free before and now you need to charge for it. Constantly directing you to subscribe to paid packages. Very few product labels available, most of them require a gold subscription to use. Even if you spend money, there are serious issues with product logos some of which are not displayed. Consulted customer service and got delayed response!
Thanks for spending your time leaving the review. We are really sorry about the inconvenience. There was a misunderstanding here as we replied to you right after receiving your request email. I suppose This might be sent to your spam folder sometimes. We also fixed the issue with display product labels. For other concerns, please contact us at [email protected] at anytime for a quick assistance
So far I like this app and the customer service is very helpful, my website is complicated so I required a little extra help to get everything to work seamlessly and the support team worked hard and quickly to make it work.
This app is great! It is so simple, clean, and easy to use. It has so many custom options, you can adjust the layout and design to fit any product or collection page. And the best thing is its labels and badges stay in position on any device! The customer support was swift and efficient, giving us a quick resolution to our small issue. *UPDATE* Still using the app and loving the assistance we are getting with this app - very happy!
From the moment I reached out with a technical issue, the support team demonstrated an unparalleled commitment to resolving my problem. Their expertise and patience shone through at every step of the way, turning a potentially frustrating experience into a seamless one. The team was not only knowledgeable but also friendly and considerate, taking the time to understand my concerns and address them effectively. They truly set the gold standard for customer support. 5 stars all the way!
Worked just fine in the beginning. Then, the badges wouldn't show up on the products I chose. Sometimes it'll show up on two out of the eight I chose, then other times it would be four out of the eight, then another time one out of the eight. You get my point. Never had this issue with them before so it was extremely frustrating having to deal with this all of a sudden. I tried everything I can for months before deciding to uninstall this app. Now, the badges won't go away and they're overlapping my new badge app.
Thank you for bringing this matter to our attention. I’m very sorry for your the inconvenience. The reason I suppose is that the data is still not timely pushed to the metafields when there are changes to the app and the theme. It may take very short time to update the app on front store. In case label from our app still shows up on the site after the app is uninstalled, please consider the cache issue. Also, we will try our best to support you to solve this case if it persists. Please contact us at email [email protected] anytime you want.
It's a very good app. Easy to set up and there are a lot of functions that are suitable for the website. It's a very good support team. They are quick to help to solve any issue.
Great app, simple to use and customer service is great!
I've been looking for a ap like this for months and I'm soooo happy I finally found one! Thought I was going to have to get this function into my shop - but thanks to them this app is sooo easy to use and staff response responds exteremely fast!
Works well and is customizable to your brand even on the free version. Service by the support team was excellent.
This is a very helpful app, it is super simple to understand the way it works and whenever I needed a hand, the support team was there to help me. The only thing I would be missing is to be able to translate the text in the labels/badges. I recommend it so much :)
Excellent work! We've installed the app recently on our Shopify shop. The team of the application was very responsive and supportive to resolve encountered issues even during holidays! Thank you very much, guys, for your help and great features!
A nice simple APP which we use to label "NEW" products, although labels did not show immediately, support was very good and fixed the issue extremely quickly
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