All reviews

Rating Breakdown

  • 5
    96% (1,066 ratings)
  • 4
    2% (23 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (10 ratings)
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5 / 5 Share

Nov. 21, 2023

Jennie's support was especially helpful to me. Plugins are also particularly useful. I will keep ordering this APP.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

Nov. 20, 2023

Such an easy to use product. But most importantly the team give excellent support. Can't speak highly enough of the help they provide, Jocelyn has been an excellent help for us.

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your 5-star review! We are thrilled to hear that you had a great experience using our product. We’re delighted to hear that you were impressed with the ease of use and most importantly, the excellent team support that you have experienced. We really appreciate your kind words about Jocelyn and your overall positive feedback. Thank you for choosing us!

5 / 5 Share

Nov. 17, 2023

Highly recommend. So quick to help with fixes with any issues.

Using app

5 months

Total reviews

8

Average rating

3.8

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

Nov. 17, 2023

A superb app, really easy to use. Had a couple of really minor display issues on our theme but the team resolved this really quickly and the customer service with the support team is top notch! Thanks guys.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your 5 star rating and kind words! We are so glad to hear that you find the app easy to use and that our customer service team supported you efficiently. We really appreciate it. Thank you!

5 / 5 Share

Nov. 17, 2023

Jenna is really helpful and patience! First time using this and i love their support :)

Using app

6 months

Total reviews

4

Average rating

4.8

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

2 / 5 Share

Nov. 16, 2023

L'application ne fonctionne pas et personne ne repond aucun service client

Using app

About 2 hours

Total reviews

4

Average rating

1.5

Developer Reply

Hi there, This is Jonas from BSS Commerce. We are so sorry for the inconvenience that you had. At the time of your message, we were out of business hours, so we cannot promptly assist you. We have also shown you some notes regarding that but you might have missed them out. Hope you can sympathize for us due to the time zone difference. We've received your message regarding an issue you encountered with our app which was "L application ne marche pas", and Jocelyn would be more than happy to assist you much further with that. However, such a pity that you've uninstalled the app before receiving our assistance. I would like to inform you that our team is eager to support you and help with any errors you might be facing. If possible, could you please consider reinstalling the app and giving us another chance to assist you? We would be more than happy to provide you with the necessary support and ensure that you have a seamless experience using our app. Please feel free to let me know if you have any further questions or concerns. In case you cannot accompany us in the future, could you please let us know what issues you encountered while using our app and what features you are looking for? This feedback would be valuable for our app upgrades and improvements. We are looking forward to hearing from you soon.

5 / 5 Share

Nov. 16, 2023

excellent

Store

GAZZAZ

Using app

About 23 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

4 / 5 Share

Nov. 13, 2023

The application is very useful and helps a lot in highlighting our products. The service and support has always been very attentive and very responsive.

Using app

11 months

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

Nov. 10, 2023

Really good and the support team is great

Store

Gnomo®

Using app

8 months

Total reviews

14

Average rating

4.3

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

Nov. 10, 2023

App works well - had one issue with it competing with code from another app (common in Shopify) and the support team helped right away to resolve the issue. Recommended by HSM!

Using app

Almost 3 years

Total reviews

6

Average rating

4.8

Developer Reply

Thank you for your 5-star rating! We truly appreciate that you took the time to give us your feedback. We are glad to hear that our app works well and that our team was quick to respond and resolve the issue of conflict with another app. Thank you for the recommendation!

5 / 5 Share

Nov. 10, 2023

Gebruiksvriendelijk en super snelle en persoonlijke support!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

Nov. 9, 2023

The application is very user friendly. The support service responds quickly. Jena helped me efficiently and quickly with updating labels for the product images. great to work together. Thanks

Store

Shviro

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your 5-star rating! We are thrilled that you found our application user-friendly and that our support service responded quickly. We appreciate your feedback!

5 / 5 Share

Nov. 8, 2023

Jena was very helpful to help us troubleshoot.

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

Nov. 8, 2023

Support always here to help and pretty flexible app!

Using app

2 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

Nov. 8, 2023

Great app and fantastic support!

Using app

7 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

Nov. 7, 2023

Works perfectly with our website

Using app

10 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

Nov. 7, 2023

They are very responsive and helpful.

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

Nov. 7, 2023

This app is amazing. The customer support is excellent. Jennie answered all my question so quickly and if I needed assistance with their developer team this was dealt with quickly and efficiently. I would recommend anyone check out this awesome app.

Using app

26 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

Nov. 7, 2023

Outstanding service! In less than a day, the team efficiently resolved our issue. This level of responsiveness is a rare find in customer service, and it instilled confidence that we can rely on them for future assistance. Appreciate their dedication and super satisfied with the experience. Thank you!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

Nov. 6, 2023

Does as it says! June helped as much as possible with a few issues I had. Recommended!

Store

My Store

Using app

About 1 month

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!