TA Product Labels & Badges
BSS Product Labels & Badges - Shopify App Store
Rating
4.9
feedback
1,267
chart
#274
All reviews
Review RSS Feed
Nov. 16, 2023
L'application ne fonctionne pas et personne ne repond aucun service client
Hi there, This is Jonas from BSS Commerce. We are so sorry for the inconvenience that you had. At the time of your message, we were out of business hours, so we cannot promptly assist you. We have also shown you some notes regarding that but you might have missed them out. Hope you can sympathize for us due to the time zone difference. We've received your message regarding an issue you encountered with our app which was "L application ne marche pas", and Jocelyn would be more than happy to assist you much further with that. However, such a pity that you've uninstalled the app before receiving our assistance. I would like to inform you that our team is eager to support you and help with any errors you might be facing. If possible, could you please consider reinstalling the app and giving us another chance to assist you? We would be more than happy to provide you with the necessary support and ensure that you have a seamless experience using our app. Please feel free to let me know if you have any further questions or concerns. In case you cannot accompany us in the future, could you please let us know what issues you encountered while using our app and what features you are looking for? This feedback would be valuable for our app upgrades and improvements. We are looking forward to hearing from you soon.
April 12, 2022
The lack of customer support has made this a 2 star app for me. I have ran into issues on 2 occasions now where it's not displaying on my theme and both times it has taken me multiple messages on separate days to get one reply from them.
Dear, So sorry for hearing about the problem. We'd just had a long national vacation and the response might have been a bit delayed. Once we received your email, our team quickly reached you via email to fix the problem right. Hope you can give us a chance to support you. Best, BSS Commerce Team.
Nov. 25, 2021
The support is very quick and friendly. The app and labels have many handy features and I found very little wrong with it. Any issues were solved quickly. Edit: I had to uninstall the app. It kept crashing my online store. Great service, but too many issues for me.
Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!