TA Product Labels & Badges
BSS Product Labels & Badges - Shopify App Store
Rating
4.9
feedback
1,267
chart
#274
All reviews
Nov. 22, 2025
you have to pay 2X price so the badge doesnt show up on every image, waste of time.
Hi Heymemo, We’re truly sorry to hear about your experience and that the app didn’t work as expected for you. Our goal is always to provide a smooth experience and helpful support to every user. We would always be ready to go extra miles for our customers. If you're open to it, please check our email from [email protected] We hope to hear from you soon.
Aug. 27, 2025
Manuel düzenleme başka uygulamalarda başlangıç paketinde varken bu uygulamada en üst pakette mevcut ve destek ekibi çok kötü
Hi Dolap Sepetim, We’re truly sorry to hear about your experience and that the app didn’t work as expected for you. Our goal is always to provide a smooth experience and helpful support to every user. We would really appreciate the opportunity to look into what went wrong and see how we can make things right. If you're open to it, please reach out to us at [email protected] or via our in-app live chat — we’re more than happy to assist and turn this around for you. We hope to hear from you soon.
Aug. 13, 2025
Doesn't work most of the time.
Hi Danier, We’re truly sorry to hear about your experience and that the app didn’t work as expected for you. Our goal is always to provide a smooth experience and helpful support to every user. We would really appreciate the opportunity to look into what went wrong and see how we can make things right. If you're open to it, please reach out to us at [email protected] or via our in-app live chat — we’re more than happy to assist and turn this around for you. We hope to hear from you soon.
July 3, 2025
Really bad app and service. Never worked properly.
Hi laboutiquedesign.is, We’re truly sorry to hear about your experience and that the app didn’t work as expected for you. Our goal is always to provide a smooth experience and helpful support to every user. We would really appreciate the opportunity to look into what went wrong and see how we can make things right. If you're open to it, please reach out to us at [email protected] or via our in-app live chat — we’re more than happy to assist and turn this around for you. We hope to hear from you soon.
Oct. 17, 2024
The app offers very few background shape options for text-based labels and badges, with extremely limited selection. Uploaded images also don’t integrate well with the app. With only one support agent available, assistance is limited. The app needs significant improvement to enhance its functionality. The development team is also refusing to assist the customer with some simple matters until they address the shortcomings of the app.
Dear GLOWPERK, Thank you for your feedback. We’re truly sorry to hear about your experience with our app and the limitations you’ve encountered regarding background shape options and image integration. We understand your frustrations, and we appreciate your insights as they help us improve. We’ve sent an additional email to provide further support and assistance regarding your concerns. We genuinely value your feedback, and we hope to resolve these issues for you. Please respond to the email, and we’ll be more than happy to assist you further. Best regards, BSS Commerce Team
Oct. 31, 2025
I have the premium version after adding all the logos to the site and it worked well for six months. Suddenly all the logos were deleted. I contacted the company and realized that their server was down and there was no way to restore. The app also slows down the site. Not recommended
Dear Loopi, Thank you for your feedback, and I sincerely apologize for the experience you've had. I want to clarify that each time you contacted us, we responded and sent multiple follow-up emails. I suspect our messages may have ended up in your spam folder or were missed. Our intention is always to support you as quickly as possible and to avoid any difficulties. The issues you've encountered were linked to a recent update. However, we couldn't access your theme due to some legacy code that needed updating. Our development team has now accessed your setup and resolved the problems. Could you please check your site again? We genuinely appreciate your patience, and we’re committed to enhancing our app's performance. You can also find our previous emails from support at [email protected]. Thank you again for your understanding, and I hope to hear from you soon!
Sept. 10, 2024
Estoy pagando la aplicación pero nunca muestras las etiquetas o banner que uno configura la dejare de pagar
Hola BIKEHOUSE, Lamentamos escuchar que has tenido problemas con la aplicación. Es posible que el problema se deba a que el tema aún no es compatible o falta algún código. No hemos recibido ninguna solicitud de soporte para la instalación, por lo que nos encantaría tener la oportunidad de arreglarlo para ti. Una vez que lo solucionemos, las etiquetas y banners deberían funcionar perfectamente. Ya hemos enviado un correo electrónico desde [email protected]. Por favor, revisa tu bandeja de entrada y no dudes en responder para que podamos ayudarte lo antes posible. --- Dear BIKEHOUSE, We're sorry to hear you've encountered issues with the app. This might be due to your theme not being compatible yet or missing some code. We haven’t received any request for support installation, so we’d love the chance to fix this for you. Once resolved, your labels and banners should work smoothly. We’ve already sent an email from [email protected]. Please check your inbox and kindly reply so we can assist you as soon as possible.
July 10, 2024
It did not work, no display, no matter what I did
Dear GoKarts USA Team, I hope you're doing well. We're sorry to hear about the issues you've encountered with our BSS: Product Labels & Badges app and apologize for any inconvenience caused. Ensuring smooth integration and functionality is crucial for us. The problem you've faced could be due to compatibility issues with your current theme. We're ready to provide dedicated support to reinstall and thoroughly test the app to meet your expectations. Hopefully you can give us another chance by reinstalling the app so that we can assist you our best to revise your experience. We're looking forward to your response at [email protected] or via our Live Chat.
Feb. 9, 2024
It didn't work as I expected for my store.
Dear TurkishRugCo, We're sorry to hear that the app didn't meet your expectations. 😔 We're more than ready to assist with any issues you're facing. Could you give us a chance to fix this for you? We'd love to help make it work perfectly for your store. We're looking forward to your response at [email protected] or via our Live Chat.
April 14, 2023
Ganze Website zerschossen nach dem ersten herunterladen. Schriften und Bilder alles kaputt. BLOß NICHT DOWNLOADEN!
Thank you for letting us know about your experience. We apologize for the whole site shattered after the first download. Hopefully you can give us another chance to setup our app on your site and fix all the issues. Our agents and our technical guys can for sure help with this. Appreciate a lot!
Feb. 20, 2023
Really bad. Even after uninstalling it leaves some liquid files in the theme. If you delete them, it breaks the shop. Do not install!
Thank you so much for taking the time to leave your feedback. We apologize that you had a bad experience with our product, and we are sorry that it left liquid files in your theme even after uninstalling it. We understand how irritating and inconvenience this can be and we will do our best to make things better going forward.
April 5, 2023
After using this app over a month, i would rate it as 1 star or below as a matter of fact - the labels randomly changes sizes without even you knowing and it costed us aot of sales recently as the labels across all the products were covering literally the whole product images - not letting customer view the actual product image - and it only happened only on mobile devices. would not recommend this app - get a better option out there if you can
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
July 20, 2022
I bought and used this app for a few months, everything worked fine. But as soon as I added the seo.hidden meta-field, to hide some products from my website's search results, the labels and badges stopped working for these items. The support was of no help, and I currently have no solution. I will have to stop using this app.
April 12, 2022
Whatever they did to change my badges broke my store and left my checkout button not work. I have emailed and NO response.
Dear, Please accept our sincere apology for the delay in response since we just had a long national holiday. Jinny from our team already reached you quickly via email and found out that the problem is caused by another external app or theme. Thus, it is not in scope of our app to fix. Hope you can sympathize and stay tuned to the update of Shopify about the problem. We will assit as far as we can if we have any helpful information. Best regards, BSS Commerce Team.