All reviews

Rating Breakdown

  • 5
    96% (1,136 ratings)
  • 4
    2% (25 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (11 ratings)
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5 / 5 Share

May 4, 2023

Great response and very helpful with development. Very glad for for the product. Thank you thank you

Store

Matraws

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the 5 star rating! We're very pleased to hear that you found our response helpful and that you're glad for the product. Thank you for your kind words and for your support!

5 / 5 Share

April 30, 2023

amazing app, highly recommend. I had some issues and the support team was super super helpful and efficient!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your 5 star rating and kind words! We are delighted to hear that you had a fantastic experience with our support team. We appreciate your compliments on our amazing app and highly recommend it to others. Thank you again for your support!

5 / 5 Share

April 27, 2023

Great customer service! I had some issues with the labels stretching on my theme. I reached out to customer service for support and the issue was fixed the next day.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for 5 star rating. We really appreciate your support. We are glad to hear that our customer service was able to help you fix the issues with the labels stretching on your theme the very next day. We are thankful for your kind words and are glad that you are happy with our service.

5 / 5 Share

April 26, 2023

Simple & easy to use! SUPER support & development team! Quick response and they do custom work as well to help store with custom themes.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your amazing 5 star rating! We appreciate your kind words and are happy to hear that you have enjoyed using our platform. Furthermore, we are glad that our support and development team as been quick to respond and can do custom work. We are grateful for your positive feedback and your continued support.

5 / 5 Share

April 25, 2023

Great app that adds labels to our store. it integrates with their wizard, one click, i believe edits your theme files with code or there is an app-embed option. We use the integration function - BSS said there is no performance difference in either case. Jena was great with customer services / answering questions.

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your 5-star rating! We're very pleased to hear that you enjoyed our app, especially with its integration with the Wizard, the one-click option, and your experience with customer service. We appreciate your feedback, and we're glad you had a great experience with us!

5 / 5 Share

April 25, 2023

We have just installed this app on our third shopify store. Works really well, simple to use, and love the option to apply based on Product Tags, which means our badges are customised to show the attributes of our products. Support as always from the BSS team is great, on time and although a little tweaking is needed to get it to display correctly in our theme, the BSS team and Jena take care of it all for us.

Using app

3 months

Total reviews

12

Average rating

5.0

Developer Reply

Thanks a lot for your wonderful feedback, Annette. We really do appreciate your support and trust in our team so far. It has always been our pleasure to help you out with anything. Have a cracking day!

5 / 5 Share

April 24, 2023

I've been using the app for 3 weeks now and I'm really happy with it. We haven't been able to use the badges on the specific variants but that's because we've had some custom work done on our product pages. Bummer, but I can work around it. The app is simple to use and does what I need it to. Great support from Jolie. She's been there for me any time I needed some help.

Using app

10 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your 5-star rating! We are so pleased to hear that you have had a good experience with our app and that our support was so helpful. We are delighted that you found the app easy to use and met your expectations. It's great to read your feedback and we really appreciate your kind words. Thank you again for your review!

5 / 5 Share

April 24, 2023

App works great and support is excellent. Jennie helped us solve a minor issue about where badges appear very quickly.

Using app

7 months

Total reviews

5

Average rating

4.6

Developer Reply

Thanks so much for your 5-star rating! We're glad to hear that you had a good experience with our app and found our support excellent. Thanks again!

5 / 5 Share

April 21, 2023

The apps works very well and the customer service is great! Jennie assisted me with carrying out what I needed very promptly and thoroughly. Would recommend.

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your 5-star rating and kind words! We are so pleased to hear that our app works well and that Jennie was able to assist you promptly and thoroughly. We really appreciate your recommendation and feel humbled by your generous feedback. Thank you again!

5 / 5 Share

April 19, 2023

I had the pleasure to find BSS Products Labels and Badges after trying so many apps that would deliver on the features and functionality I needed. Not only did BSS deliver but the staff (especially Jena) was amazing! She and the rest of her team set an example of what true customer service and value is all about. Needless to say, my store has benefited in so many ways by adding this app. If you're looking for the best, easy to use app with so many features and functionality when it comes to labels and badges, you are in good hands with this app!

Using app

12 months

Total reviews

7

Average rating

5.0

5 / 5 Share

April 19, 2023

Great support, no matter if you are a free user or paid user and much potential on this app! Hope to see more updates on it.

Using app

3 days

Total reviews

3

Average rating

3.7

Developer Reply

Thank you so much for your 5 star rating! We are so happy to hear that you appreciate our great support for both free users and paid users as well as the potential this app has. We hope to continue developing it and bring more updates to it. Many thanks!

5 / 5 Share

April 19, 2023

They have a very fast and good support line. They have produced a solution to all our problems at the moment. It's a good app.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for wonderful rating! We really appreciate the kind words about our fast and good support line, and we're really glad to hear that our solution worked for you and that you find our app to be good. We're thankful for your support!

5 / 5 Share

April 13, 2023

I'm using badges on some of my products, there was a minor issue and the team responded to my email and had the problem resolved in a matter of hours. Super happy with the support and outcomes.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your 5-star rating! We're so happy to hear you were satisfied with the badges on your products and our incredible customer service. We're delighted that our support team was able to resolve your problem within hours and that you are super happy with the outcome.

5 / 5 Share

April 9, 2023

The BSS Product Labels & Badges app makes it easy to add eye-catching labels and badges that motivate customers to buy. With versatile features like image uploads, a pre-designed library, and customization options for display conditions, this app offers everything you need to create unique labels that match your brand and campaign. I can attest to its ease of use and responsive customer support. I highly recommend the BSS Product Labels & Badges app as an excellent tool for any business looking to stand out and boost sales.

Using app

6 months

Total reviews

21

Average rating

5.0

Developer Reply

Thank you so much for your 5 star rating! We're so glad you found our BSS Product Labels & Badges app easy to use and that you're satisfied with our customer support. We are proud of the versatility our app offers to create custom labels and badges that match your brand. We truly appreciate your kind words and your recommendation!

5 / 5 Share

April 4, 2023

We really appreciate the custom label control and the support was amazing. We highly recommend BSS Product Labels & Badges.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your 5 star rating! We are delighted to have earned your appreciation in regards to the custom label control, as well as the support we have provided. We are committed to providing exceptional experiences and are so glad we could do that for you. Your feedback is always welcomed. Thank you again!

5 / 5 Share

April 4, 2023

Jennie helped me on the moment and solved my size problem. The app its just what we needed. Thanks a lot

Using app

22 days

Total reviews

11

Average rating

5.0

Developer Reply

Thank you so much for the 5 star rating! We are delighted that the app was exactly what you needed and that our agent was able to help you with your size problem! It really means a lot to us.

5 / 5 Share

April 4, 2023

First of all the team is great and verry kind, they help you with all you need tu customize. The app is great and usefull.

Store

petCA

Using app

5 months

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for your 5-star rating! We are so glad to hear that our team is great and very kind, helping you to customize to your needs. We are so delighted by your review and appreciate you taking the time out to share your experience with us. Have a wonderful day!

5 / 5 Share

April 3, 2023

Top rate service, within 10 minutes of contacting them for help, Jennie and the technician Nhat Hoang Ngoc were able to resolve the issue I was having. This is great as there is no messing about having to rewrite code, just sign in using your Shopify url and everything is linked. I have only created a label but it was simple to do and to attach to the products.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your 5 star rating and kind words! We are pleased that our customer service was able to help you out and that setting up your orders and labels was easy and fast. We strive to exceed customers’ expectations, so we are glad we could do that for you! Thank you again for your feedback and rating.

5 / 5 Share

March 29, 2023

easy install & fast respond. recommend. easy install & fast respond. recommend. easy install & fast respond. recommend.

Store

KISSIS

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating! We are thrilled to hear that you were pleased with the fast response and easy installation process. We are grateful for your support.

5 / 5 Share

March 29, 2023

Highly recommend the app. Did exactly what I needed on my site. Had a little issue on initial install. But contacted support, and Jennie and the technician, Hieu Vu Minh where quickly to my aid, and corrected the issue immediately. That's what you call "Good Customer Service" in a time when its not really given anymore! Thank You

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your 5 star rating and kind words! We really appreciate it, and we're glad to see that the customer service was up to your standards. You were so kind to note the exemplary effort of our team members. We look forward to continuing to provide you great service and an excellent experience!