BSS: Product Labels & Badges
BSS Product Labels & Badges - Shopify App Store
Rating
4.9
feedback
1,183
chart
#264
All reviews
Rating Breakdown
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Feb. 24, 2023
This app is great for product labels and badges - the interface is really user friendly and the support team are quick to respond with any styling issues I've encountered. For example, I had an issue with the visibility of a badge on my new Shopify theme - Jennie quickly responded and escalated with Cao Nam Truong from the dev team. Within 30 minutes, the issue was fixed! Again, on a separate occasion, Jennie and Nguyen Kim Tung responded quickly and gave great support and answered any questions I had. Thank you for a brilliant app and responsive service!
Thank you for your glowing 5 star review! We're so glad to hear that you've had such a positive experience with our product labels and badges. We really appreciate your praise of our user friendly interface and our customer service team's rapid response and top-notch support. We really appreciate your kind words and thank you for helping make our app a success.
Feb. 22, 2023
It is a very good app. The support is very fast and reliable. Love it! I would highly recommend the BBS product label & badges to any business that wants high-quality, customizable, and durable labels and badges for their products.
Thank you for the wonderful 5-star review! We're thrilled to hear that you found the app to be very good with fast and reliable support. We appreciate your recommendation and are glad you are enjoying our product labels and badges. Thanks again!
Feb. 22, 2023
Really satisfied with the app. While setting it up the labels were not seen but with the help of the support team, Jennie and Cao Nam Truong, quickly resolved it. They responded to my issue promptly, and the developer fixed the problem within a few hours. Jennie kept in touch to ensure everything was running smoothly, and I'm extremely satisfied with their service. I like using this app for building trust with the customers. The app is excellent, and I would recommend it to other Shopify store owners.
Thank you so much for the 5-star rating! We are thrilled that you are enjoying the app, the support team, and the trust with customers it brings. We couldn't be more pleased that you would recommend our app to other Shopify store owners. We appreciate your support!
Feb. 22, 2023
I installed BSS app on the Shopify Dawn theme, there were a few issues regarding display positions etc so as suggested by themselves I contacted support. Jena Nguyen was very prompt, friendly and helpful in her reply and with the help of their developer, Nguyen Van Ninh all issues were quickly resolved. Jena gave detailed and clear information on the fixes and offered more help if needed. The app is useful to highlight information and to indicate discounts and brands. I consider it to be fairly priced.
Thank you for your 5 star rating! We are thrilled that you are happy with the help that Jena and Nguyen Van Ninh provided. It's great to know that the app is helpful to you and that you consider it fairly priced. We appreciate your feedback!
Feb. 21, 2023
This app is very straight forward, the free version is perfect for those looking to use their own graphics as labels. When I first setup the app, there was a conflict with my shopify theme where the labels remained on screen when a menu was pulled up, but this was very quickly fixed by Jennie the supporter and Du Bui Dinh the technician. Customer support is fast, responsive, and have the knowledge to resolve most of your conflicts. App works great, the only other problem I've run into is not being able to select label placements for mobile devices. Desktop works fine.
Thank you so much for your 5 star rating! We are so grateful to have such positive and constructive feedback on App works great, the free version, and our customer service. We are glad to have been able to resolve your issue quickly, and thank you for mentioning our team by name. Your support means a lot to us! Thank you!
Feb. 16, 2023
Jolie Nguyen and Dinh Trong Linh were incredibly helpful sorting out the label sizing for me! I sent a request for help late on a Friday afternoon and the response was still prompt and the team sorted out labels for me on Monday just as they said that they would. This has helped me increase the traffic to those pieces on the website that are low stock which is exactly what I was hoping for so thank you so muchJolie Nguyen & Dinh Trong Linh for you efforts!
Thank you so much for your 5 star rating! We are so glad to hear that Jolie Nguyen and Dinh Trong Linh were helpful in sorting out the label sizing for you. We will continue to strive to provide prompt and reliable service to all our customers. We are happy that we were able to increase the traffic to those pieces on the website that are low on stock. Thanks again for recognizing our efforts!
Feb. 16, 2023
We are using this app on 3 stores, it is the only app we have found that allows the flexibility we need. Both with positions of display an on setting up the conditions of display. A little bit tricky getting it to work with our theme, but the BSS team is great to work with and patiently receive all our requests for 'tweaking' or help! Big thanks to Jena Nguyen, and the dev team Nguyen Van Ninh and Tran Duc Nam
Thank you for your kind words and the 5-star rating! We are delighted to hear that you have found the flexibility you need from our app and that our team is great to work with. We appreciate your patience with our requests and your permission to 'tweak' it to fit with your theme. We are so grateful for your feedback and your recognition of Jena, Nguyen Van Ninh and Tran Duc Nam for their hard work. Thank you for your support!
Feb. 16, 2023
App so far is functioning as described. Had a few issues at the beginning, but thanks to the amazing help of Jena Nguyen and dev Nguyen Kim Tung and Hoang Ngoc Nhat , the issues were promptly fixed.
Thank you so much for taking the time to leave a 5-star rating! It is wonderful to hear that our app is functioning as described and that our support team was able to quickly resolve any issues you had. We truly appreciate your feedback and thank you for your patronage.
Feb. 15, 2023
Been using the app for a while, works great and user friendly. The app support is very quick with resolving the issue. Jena Nguyen always has been super helpful and thanks again for the devs, Nguyen The Huy and Cao Nam Truong for your quick fix!
Thank you so much for the 5 star rating. We appreciate your positive feedback about the ease of use, along with the support you have received. We are very pleased that Jena Nguyen was able to help you and thank you for recognizing the quick fix by Nguyen The Huy and Cao Nam Truong. Your review means a lot to us!
Feb. 14, 2023
Super easy to use, looks really great on our site, and we haven't encountered any issues unlike many label apps!
Thank you so much for your 5-star rating! We're so happy to hear that you've found our label app to be super easy to use, looks great on your site, and you haven't had any issues! We appreciate your kind words.
Feb. 14, 2023
My shop needed to be able to show customers when product is out of stock on the main page - BSS Product Labels & badges worked perfectly but there was an issue with the compatibility for my theme. I contacted support late last night thinking that i wouldnt be able to talk to someone until the day time but was surprised and delighted that i was able to chat with support. Jennie was very helpful and was able to take the request and submit the ticket on my behalf immediately. Nguyen Van Ninh is the developer that took on the request right away and fixed the problem quickly. The website now looks perfect - Thanks again!
Thank you so much for your kind words and the 5-star rating! We are so glad that you had a great experience with our stellar support and the developer who quickly resolved the issue. We truly appreciate your loyalty and your wonderful review.
Feb. 13, 2023
The customer support at BBS Commerce has been second to none. - Very fast reply, accurate communication. - Very accurate problem solving. - They take great care in solving the customer request. The Product Labels are a helpful extra product information / sales incentive. My issues where: - sync placement of product label in app and in web shop. * Solved * - make sure labels appeared on all the pages I wanted. * Solved * - be able to turn off labels shown on mobile pages. * Not solved. Added to request new features. The app has a fair pricing. Best greetings to Jena Nguyen and dev Nguyen Kim Tung for helping out.
Thank you very much for your 5 star rating! We are so glad to hear that you have had positive experiences with our customer support and found our product labels and pricing to be satisfactory. We also appreciate that you took the time to provide us with valuable feedback on your issues, so we could continue to improve our service. We wish you all the best with your business!
Feb. 10, 2023
Jena Nguyen provided exceptional support in resolving our technical issues with her BSS app. She was prompt and thorough in her approach, ensuring all our problems were resolved in a timely manner. Her technical expertise and excellent customer service made our experience a pleasant one. We highly recommend Jena and her BSS app to anyone in need of a reliable solution for their technical problems. #JenaNguyen #BSSApp #TechnicalExpertise #ExcellentCustomerService
Thank you so much for your kind words and your 5 star rating. We are so happy to hear Jena Nguyen was able to provide exceptional support and that her technical expertise and customer service made your experience a pleasant one. We will make sure Jena gets the recognition she deserves! Thank you again for your support.
Feb. 10, 2023
Very happy with the app, This app precisely meets my needs. Will be looking for more ways to use the app on our storefront. If for whatever reason the label doesn't display in your theme as you want it, the support team is always there happy to help. And you can naturally upload your own label or create it using the built-in builder if you can't find a suitable one in a library. Big thanks to Jena and Cao Nam Truong the developer for your support, they resolved our issue instantly
Thank you so much for your 5 star rating! It means a lot to us that you are very happy with the app and that it meets your needs. We are glad to hear that Jena and Cao Nam Truong were able to help you out with your issue instantaneously. We appreciate your kind words and support. Thank you!
Feb. 9, 2023
Awesome Support. Had an issue where the Badges appeared on top of the menu and glitched through. Jena Nguyen and dev Tran Duc Nam helped me very fast and solved the problem. Only can recommend this app :)
Thank you so much for your 5 star rating! We really appreciate it and are so pleased to hear that Jena and dev Tran Duc Nam were able to help you so quickly and effectively with your issue. It means a lot to us!
Feb. 7, 2023
Jolie Nguyen and our dev Nguyen Van Ninh, Nguyen The Huy was a great help!!! would be very happy to work with them again in the future. Please give them a raise :)
Thank you so much for your kind words and 5 star rating! We truly appreciate your recognition of Jolie Nguyen, Nguyen Van Ninh, and Nguyen The Huy. It's great to know we could work together and that you had a positive experience. Thank you for your support!
Feb. 6, 2023
BSS product labels and badges is a cost-effective and straight forward app for adding badges and labels to your products and product collections. This is a great solution for adding informational and marketing content to a single product or groups of products. I had some custom work to do that I couldn't quite figure out. Jennie and her dev Tran Duc Nam responded to the issue quickly and sorted me out in no time. Very helpful and highly recommended
Thank you for your amazing 5 star rating and kind words about BSS product labels and badges! We're thrilled that Jennie and Tran Duc Nam were able to quickly help you with your custom work. We really appreciate your positive review and look forward to continuing to provide you with helpful support.
Feb. 5, 2023
Thanks for the quick and professional help that Jennie P and devs Dinh Trong Linh, Nguyen The Huy have done overtime to make my website display the tags correctly. Good luck with your service.
Thank you for your kind words and the 5 star rating! We greatly appreciate your positive feedback and the recognition of the hard work of Jennie P and our devs, Dinh Trong Linh and Nguyen The Huy. We are glad we could assist you in getting your website's tags to display correctly. We appreciate your support and wish you the best of luck.
Feb. 3, 2023
We've been using this app for a while now. I can definitely say that it had a good impact on increasing the conversion rate overall. Jolie Nguyen and Tran Duc Nam are doing a great job when it comes to supporting and customization. 5 stars and definitely recommend installing the app
Thank you for the kind words and for your 5-star rating! We are delighted to hear that our app has had a positive impact on your conversion rate, and that Jolie Nguyen and Tran Duc Nam have been doing excellent work in working with you to customize and support. We appreciate your feedback and value your opinion. Thank you again!
Feb. 2, 2023
This app is fantastic. I use the app for product labels, which results in a more appealing presentation of my products. I have got Jennie as my supporter and the tech guy Dinh Trong Linh that helped me fix all of my issues. Since downloading the app, I've seen several improvements and adjustments, which gives me confidence that they are committed to continuous improvement. Our store theme is not officially developed by Shopify, and the compatibility is relatively poor. I have created my labels to display on my app and I am getting a small error. This issue was resolved quickly when I contacted the support team for support. Now my labels are working fine. Jennie always updated me on every situation, very professionally and the tech guy Dinh Trong Linh is also great, they always acted fast and very professional. we really appreciate that work ethic. To make our sales more effective. I'll keep using this software to label relevant products with "sale" and display it as a label on the product photos. Thank you guys! : D
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!