BSS: Product Labels & Badges

Oct. 27, 2022

Here are some of my objective comments about this Product Labels and Badges app after a period of use. In general, the app is friendly to users and has many interesting features. This app also provides vip support service for all customers. I seem to be quite satisfied with everything, except for a few minor display flaws. Therefore, I contacted the support team via Whatsapp for direct support. I met Jena in the support team, she helped me check the problem and found that the app was not fully compatible with the theme, she received and handled it quite quickly, even helping me to conclude all the problems so that no problem is left out. Then the technical department represented by dev Nguyen Kim Tung helped me to solve the problem in a moment. Really fast! I will definitely trust and recommend the support service above all else. Hopefully the app will continue to develop more features to truly become an excellent app, then I will be the first one to recommend for everyone :). Thanks Jena and Nguyen Kim Tung again for all the help.

Oct. 27, 2022

I have been using this app to highlight our recycled fabric products and love how easy it is to use whilst keeping our branding on point. I recently had an issue with the labels not showing correctly on the product page. I contacted support and Jena along with help from their developer, Tran Duc Nam, quickly found and rectified the issue with no fuss. Thank you!

Oct. 26, 2022

I just used the app for a few days to experience it and have some reviews about the app. The app is good and has excellent documentation and is extremely user-friendly. This app carries out what it promises to do. It is simple to understand and simple to utilize. When we first installed it, I had a few questions and there were some issues that were blocking labels from displaying correctly. I contacted the support team represented by Jena Nguyen and then she patiently answered and guided me through the app. She also asked the developer Nguyen Kim Tung to fix the issue really quickly. They were able to remedy the issue quickly and effectively, and they were able to do it within 24 hours of reporting it. Jena kept me informed at every stage and quickly reported any problems. Additionally, the developer was helpful to me. The app is now running perfectly on our site, and we are very happy with it. We appreciate all their support and would highly recommend the app to anyone looking to display labels and badges on your products.

Oct. 26, 2022

This app is working great so far. Very appreciative of the quick response from Jennie at customer support and Nguyen Kim Tung helping us to get it all set up.

Oct. 25, 2022

Great app with simple to use features, even with a slight issue using on our theme, Jennie and Dinh Trong Linh were plugged in straight away to fix and solve in minutes. Highly recommended.

Oct. 24, 2022

This is a good app that does what it promises to do. We had some layout concerns because our theme wasn't completely compliant when I placed this app on our store, but this wasn't a problem at all. I needed a small tweak to make the layouts compatible with my theme and the BSS Commerce team was very prompt in responding to my chat and assisting me. The person who supports me in this matter is Jennie. She was very gracious, patient, and forthcoming. She and her dev Nguyen Van Ninh respected the schedules of my website and swiftly resolved our problem quickly and efficiently. The app is now flawlessly functioning on our website, and we are extremely satisfied with it. Thank you very much for everything. I would definitely recommend this app and this team.

Oct. 25, 2022

Easy to navigate, great look on my website and was pleasantly surprised when installing it. Added a few new badges and they really add to both the aesthetic and the function of my website. The ability to upload custom badges that match with your theme is very cool. Pricing is also on point, not too expensive. The value for money is excellent. The editor is also easy to use and manage and I love the fact that you can duplicate the badges. It saves you a lot of work. Got additional support by Jena Nguyen and Dinh Trong Linh on installing a few extra things the same morning. Their help was very friendly and considerate. The developer was able to help me the same day by installing a few things that would allow my theme and this app to match seamlessly. I hope the team will be bringing out more add ons and different apps in the near future. I will surely be the first to add them. Overal, one of the best developing teams in the Shopify app store business. Would recommend. I am a happy customer.

Oct. 21, 2022

The app works great. I needed help with installing and they were very quick to install the code for me. Thank you.

Oct. 21, 2022

Very easy to use. Great support was provided by the support team. They helped us very fast to resolve the issue.

Oct. 20, 2022

Great app and really easy to use! Highly recommend it to all business owners as it is multifunctional. Jena Nguyen from the support team and developer Tran Duc Nam were wonderful and were able to help rectify my issue quickly and efficiently. :)

Oct. 19, 2022

This app is very useful. The user experience is amazing. Thank you team Jennie and developer team Tran Duc Nam, Dinh Trong Linh for your assistance. You guys helped me a lot and resolved all my queries timely.

Oct. 18, 2022

Nice software and solutions to problems quickly. Jennie and dev Tran Duc Nam spent several hours addressing the issue in your case.

Oct. 14, 2022

The app is very useful and allow us to add labels to our product pages and collection pages. Really easy to use, with a smart user interface. Moreover, there is a super support team (Jena and the devs team - Pham Khanh Thien and Tran Duc Nam-), who quickly support the customers. We has requested their support for a small bug on our ecomerce and they solved the issue in less than a day. They are super reactive and we really appreciate their support!

Oct. 14, 2022

The first time I used this software, I encountered some problems, Jennie was very enthusiastic about helping me answer the questions, very professional, and passionate. When choosing an app, the first is the practicality of the software, and the second is the professionalism of customer service and the timeliness of answering questions. Give Jennie a five-star.

Oct. 14, 2022

The app is great, we had some issues but the support team really is great with helping. They helped us very fast with everything we needed

Oct. 13, 2022

Been using this app for a while now and so far absolutely cannot fault it at all. Recently had a slight hiccup where a label was showing incorrectly on a featured product block on our home page, however after reaching out to the support team, Jena Nguyen was extremely helpful and quick at lending a hand and Nguyen Kim Tung was able to fix our issue in less than a day. Jena, was also great at keeping me in the loop and updating me as to how the issue was being handled.

Oct. 13, 2022

I have installed this application on the websites I have administered so far. I had a hard time installing and selecting Labels and badges, so I contacted the support team, and Jennie was a supporter who helped me. It was amazing, she guided me through every little detail, from how to upload the label, how to edit the size of the label, the position of the label and so much more. She was always available and answered all of my questions whenever I needed them. After choosing the label, there was a little problem with my label and Jennie quickly fixed it. She is one of the very dedicated, friendly, and knowledgeable facilitators I have worked with. I also want to thank the dev Nguyen Kim Tung for solving my problem quickly. I thought it would be done in a couple of hours but he fixed them in just an hour. Now that the label is showing up well on my store, hopefully, it will let my customers know about the Bye 2 Get 1 Free program so we can increase sales. Once again, many thanks to Jennie and the support team! Great app!

Oct. 14, 2022

"I've been using this app to create labels on my store for a while, and everything seems to be fine, I also can see the app has developed some new features for users, like it a lot! I can set up the stickers easily, and everything is well-guided. They also provide a detailed user guide for everyone. The app is also very user-friendly, it's easy to set up everything and you can even get help from support at any time. Recently I had a small problem where the label was showing over the store menu, and I contacted support and got immediate help from Jena. She solved the problem quite quickly and helped me forward the problem to the technician guy - Dinh Trong Linh. He helped me solve the problem quickly. Thanks to the team for the quick and professional way of working. I am satisfied with the app Product Labels & Badges and especially with the quality of support service of BSS Commerce. Definitely recommend it to more users if you are looking for an app to increase sales for your store. Thanks, BSS Commerce team and especially Jena, who helped me with the issue."

Oct. 13, 2022

Great app! Easy to use. A good degree of customization. Jena Nguyen from the support team responded fast and was helpful.

Oct. 12, 2022

I had an issue with the app and they fixed it within the hour. I had an email back to my support ticket within minutes from Jena Nguyen and he then contacted the dev Nguyen Van Ninh. Between them both they fixed the issue and understood exactly what I was asking to be done. I can recommend the app and the support is great.