BSS: Product Labels & Badges

Dec. 6, 2022

Even though we are currently using the free plan for Product Labels & Badges, I received great customer service from Jena Nguyen. She pulled the developer, Tran Duc Nam, in to assist and they resolved my issue speedily. I can now accomplish some things on my website that I couldn't accomplish before.

Dec. 6, 2022

I had a wonderful experience with the app. And even more with the support team. I had a problem right before BFCM and the support team helped me really quickly and really professionally. Jena Nguyen from dev Nguyen Dinh Tuan Ngoc helped me a lot and provided me with a great user experience. I will definitely continue to use the app. thank you so much

Dec. 2, 2022

Great app, the support team is quick to help and the labels are very easy to customize! Glad we added this app.

Dec. 2, 2022

Product Labels and Badges is an excellent app with helping to clearly show customers which products are on sale, new items, clearance items or any other way you need to mark products to catch the customers attention. A great feature of the app is being able to select specific products or choose products by collection. It's also nice to have the ability to upload your own custom badge. The app was extremely easy to set up and when we did experience a slight issue with a conflict with our theme, both Jena Nguyen and Tran Duc Nam were very helpful and fixed the issue promptly. All in all it's a very useful app to help generate extra sales and increase conversion rate.

Dec. 2, 2022

This app is easy to use! We have a mistake between creating a new label or a new badge. After that, we also had an issue with a conflicting app that was preventing labels from appearing properly after first installing it. For all stores, Jolie Nguyen is my main support. She and the tech guy Nguyen Van Ninh were able to tackle the problem quickly and effectively; the difficulties were resolved so fast, the difficulties were resolved within 1 hour of being reported. The app is presently working flawlessly on our website, and we are extremely pleased with it. Creating your own labels and badges is very easy, and they look professional. This program performs exactly what it claims. Support is also very helpful, and they fixed all problems quickly. I really appreciate their support. In conclusion, I am very happy with the team and service that I received and I can not recommend this app more. Thanks, BSS Commerce team. I'd strongly advise anyone wishing to show labels and badges on their items to use them. Highly recommended!

Dec. 2, 2022

We had some issues with the app working on our theme but Jennie was incredibly helpful in getting all the issues resolved quickly.

Jan. 9, 2024

Great app and great assistance. Especially thanks to Jena Nguyen and dev Phan Thanh Son for their quick help and support, even during a very busy period such as Black Friday. Highly recommended. 2024 Update - The App is still great and so is the assistance team

Dec. 1, 2022

Great app, easy to use. When I faced a couple of hurdles not being able to work out certain things Jena Nguyen and Dinh Trong Linh were fast and efficient in resolving these for me. Very pleased with their support.

Dec. 28, 2022

Great app for creating and customizating product labels at a low price. Very easy to install and use. Thanks to Jennie and dev Dinh Trong Linh’s help we’ve managed to integrate the app very fast and start our Christmas campaign with wonderful labels on our products. One of my favorite features is the ability to set when the labels will be displayed automatically. Overall, I highly recommend the Product Labels & Badges app to anyone looking to add a little extra flair to their product pages. It's a great tool that's easy to use and really enhances the shopping experience for customers.

Dec. 1, 2022

The assistance that Jolie and Dev Dinh Trong Linh provided was invaluable when I was having some difficulties with the app. I am also grateful that I was kept up to date at all times. Thank you guys.

Nov. 30, 2022

Very happy with this app. We've been able to add a Made in Canada logo to a bunch of our products so that customers can easily find the locally made products. We've also used it to create product banners so that customers can find sale items and best-sellers. It's been really helpful to get certain products to stand out. We also had an issue with how the badges were showing up in our collection pages but thankfully Jennie and Jennie and Nguyen Kim Tung were quick to help me fix it. It's easy to use and the support team is incredible!

Dec. 1, 2022

Best App we've added to our store in a long time! Plus If you've ever wondered what amazing customer service looks like - install this app and contact the Customer Service Team for anything you need. Super responsive, professional and went above and beyond! I dealt with Jolie Nguyen who was so incredibly helpful! I had a special request and Jolie connected me with Nguyen Van Ninh who resolved my specific request within 12hrs. They thoroughly tested the code changes to ensure everything worked perfectly before letting me know.

Nov. 29, 2022

Thanks for all the help with custom coding and fixing all issues fast - Especially thanks to Jolie Nguyen and Nguyen Van Ninh. I am using this app across my site on product and category pages to display messaging about product features and to make discounts and sizing info more obvious to customers. The app is easy to use and flexible, I've been able to add multiple campaigns with...!

Nov. 28, 2022

10/10 great product aswell as great service. Thanks to Jennie Nguyen Van Ninh for giving me great assistant!

Nov. 28, 2022

Finally a reliable app that does what I need. I'm able to schedule and there's a huge library of beautiful labels and badges we can use. What's more? We are even able to schedule it! It's a breeze. The support is superb as well. Jena along with Nguyen Kim Tung was able to assist and solved all the issues I had encountered. Doesn't seem to work on your store? Have the support check it out before you uninstall. Definitely worth your time. Highly recommended.

Nov. 27, 2022

I really enjoy working with this app, Jolie in support and dev Tran Duc Nam. The only time it doesnt play very nice is when switching themes. I find you have to disable, copy theme, and re-enable to make sure the app is refreshed and you dont continue showing the same badges. Its a bit of a pain, but otherwise THE best app for promotions.

Nov. 25, 2022

This app is both elegant and easy to use. We have a few minor glitches with the installation and reached out to BSS Commerce for support. Through a little bit of back and forth we were able to resolve the issue and the app is driving additional conversions on our site. It's worth noting that we received exceptional and incredibly patient team members Jolie Nguyen and their developer Nguyen Van Ninh who quickly fixed our issue. Keep up the amazing work.

Nov. 24, 2022

Creating your own labels is very easy and they look professional. Support is also very helpful and they fixed all problems quickly. We had a minor glitch with the app at first, but Jennie P and their tech guy Phan Thanh Son were right on top of it and had it fixed. I really appreciate their support. In conclusion, I am very happy with the team and service that I received and I can not recommend this app more. Highly recommend for anyone looking for easy, consistent labels and badges.

Nov. 24, 2022

Amo esta App! Nos ahorra mucho tiempo de edicion! La utilizo en mi pagina web Lottie urbano y me da muy buenos resultados! El soporte es Buenisimo! Primero me atendio Tran Duc Nam y luego Jena Nguyen. Fueron muy rapidos y amables! La atencion fue por whatsapp lo cual me parece super productivo y eficiente! Empece con la version gratuita y conforme fui mejorando mi web, hice upgrade a la version de paga y lo valio! Ahora utilizo Labels en la mayoria de mis productos! I love this app! It saves us a lot of time! I use it on my e website Lottie Urbano and it gives me very good results! The support is great! First timeTran Duc Nam attended me and this time Jena Nguyen. Both were very fast and friendly! The attention was through WhatsApp, which I find super productive and efficient! I started with the free version and as I improved my website, I upgraded to the paid version and it was worth it! I now use Labels on most of my products!

Nov. 24, 2022

solved problem to mark sale items without using compare at price. easy to set up and doesnt seem to slow site speed.