BSS: Product Labels & Badges
BSS Product Labels & Badges - Shopify App Store
Rating
4.9
feedback
1,105
chart
#59
All reviews
Rating Breakdown
Review RSS Feed
Aug. 28, 2024
Very pleased with the label and badge app by BSS - it is simple and works! Sometimes it takes a few times of loading for the labels/badges to show, and also have a single time when I needed technical support to fix it. So a 4/5 until it is more stabile, but again, very pleased.
Dear LightCase, Thank you so much for your feedback! 😊 We're glad you find our app simple and effective. We've addressed the issues you mentioned to make the app more stable, and we hope you'll continue to support us. If you need anything, feel free to contact us via chat or at [email protected].
Aug. 27, 2024
The app is very good! Plus the staff of customer support is super fast. Loved the kindness of Mabel in solving my issues. Recommended
Dear 𝗕𝗟𝗔𝗖𝗞 𝗚𝗢𝗥𝗜𝗟𝗟𝗔, Thank you so much for the 5-star review! 🌟 We're delighted to hear that you love the app and that our customer support, especially Mabel, provided such a positive experience. We truly appreciate your recommendation! If you ever need further assistance, don't hesitate to reach out via chat or at [email protected]. We're always here to help!
Sept. 17, 2024
An employee of the company persistently contacted me, urging me to delete or change my one-star review after my initial frustrations with the app. They reached out via email, WhatsApp, and even called me directly, which I found rather unusual and somewhat uncomfortable, especially given how easy it is to switch to another app. Originally, the app caused issues, breaking both my homepage and product page, leading me to uninstall it. However, after giving it a second chance, the app worked well, and I am currently using the free plan. Despite the app’s eventual functionality, my initial negative experience and the follow-up behavior from the company left a lasting impression.
Dear All Care Shop team, We're truly sorry to hear about your experience. 😢 We’re ready to assist with any issues, but we noticed that we didn’t receive a support request before you uninstalled the app. We want to make things right for you and ensure everything works smoothly for your store. We’ve already sent you an email with a request to assist you further. Could you please check your inbox and reply at your earliest convenience? We’re here to help and resolve any concerns. Looking forward to your response at [email protected] or via our Live Chat.
Aug. 22, 2024
Jena has helped to resolve the issue. Thank you very much.
Thank you so much for your 5-star review! We're thrilled to hear that you had a great experience with our app and our support team. If you need any more assistance or have further questions, feel free to reach out. We're always here to help!
Aug. 21, 2024
Good app, and good customer service
Thank you for your review! We're delighted to hear that you’re satisfied with both our app and customer service. Your positive feedback is greatly appreciated and motivates us to continue providing the best experience possible. If you have any more questions or need further assistance, please don’t hesitate to reach out. We’re here to help!
Aug. 21, 2024
I ran into a minor glitch with the labels and had to reach out for help. BSS customer service was top-notch, with fast and clear responses. Jena sorted everything out quickly, and I was back on track in no time. Definitely recommend their support!
Thank you for the fantastic review! We're glad Jena could resolve the issue quickly for you. Your recommendation means a lot to us. If you need further assistance, we're always here to help!
Aug. 20, 2024
What can say Product Labels & Badges is the best Product label app in the Shopify world, the easiest to install, the best support (Jena) knowledgeable and quick to respond and see to our request. I can highly recommend Product Labels & Badges to anyone looking for a Label. Thank you for the App and your service! Franz AbsoluteSkin
Thank you so much for the amazing feedback, Franz! We’re thrilled to hear that Product Labels & Badges has been a great fit for you. It’s fantastic to know that Jena’s support made a difference. Your recommendation means a lot to us. If you ever need anything else, don’t hesitate to reach out!
Aug. 20, 2024
Jena from customer support helped resolved a little issue I had! great app, just what I needed.
Thank you for your kind words! We’re delighted to hear that Jena was able to resolve the issue for you and that the app is meeting your needs. If you need any further assistance, we're here to help!
Aug. 20, 2024
Super helpful team, going over and beyond to help. We had an error with our theme which causing a bit of stress, the support team could see how stressed we were and fixed it for us even though it wasn't their issue. Great product with great functionality and quick response times if you reach out to customer support.
Thank you so much for your wonderful feedback! We're thrilled to hear that our team was able to help you, even with issues beyond our app. It's our goal to provide excellent support and ensure a smooth experience for our users. If you need any more assistance, we're always here for you!
Aug. 19, 2024
Great way to showcase sale items, special deals and new products etc. Easy to use and support is best in class.
Thank you for your fantastic review! We're delighted to hear that you find our app effective for showcasing sale items and new products. It's great to know our support has been top-notch for you. If you need any further assistance, don’t hesitate to reach out!
Aug. 19, 2024
Great service from Jena. I recommend this app
Thank you for the kind words and recommendation! We’re thrilled to hear that you had a great experience with Jena. If you need any further assistance, we're here to help!
Aug. 19, 2024
We were encountering an issue and Jena and her team supported us well and our issue was resolved within no time. We would definitely recommend this as their support is very good.
Thank you for your feedback! We're glad Jena and the team could resolve your issue quickly. We appreciate your recommendation and are here if you need any more support.
Aug. 19, 2024
The app is very user friendly and perfect for our needs. Customer support services are excellent and our issue was dealt with very promptly and efficiently by Jena.
Thank you for your kind words! We’re thrilled to hear that the app meets your needs and that Jena’s support was prompt and efficient. If you need any further assistance, we’re always here to help.
Aug. 15, 2024
By far this is the best app i have used and their customer support is amazing.
Thank you for the fantastic feedback! We’re delighted to hear that our app and customer support have exceeded your expectations. If you need any further assistance, don’t hesitate to reach out!
Aug. 14, 2024
Ms. Jena is really helpful, She answered all our questions and helped us a lot. Appeciate it...
Thank you for your wonderful feedback! We’re thrilled to hear that Ms. Jena was able to assist you effectively. If you have any more questions or need further support, don’t hesitate to contact us. We’re here to help!
Aug. 14, 2024
jenna was so quick and amazing!
Thank you for the great review! We’re delighted to hear that Jena provided quick and amazing support. Your satisfaction is our priority, and we’re here whenever you need us!
Aug. 13, 2024
Great app and even better customer support by Jena
Thank you for your kind words! We're delighted to hear you're satisfied with both the app and our support team. If you need any further assistance, we’re here to help!
Aug. 13, 2024
Jena was a great help in my problems thanks again!
Thank you for your feedback! We’re glad to hear Jena was able to assist you effectively. If you have any more questions or need further support, feel free to reach out.
Aug. 13, 2024
customer service answers really fast and quickly forwards the issues to the developers (thanks jena :) ), they help out with bugs and also help you customize your labels and badges. we recommend.
Thank you for your wonderful review! We’re thrilled to hear that our customer service has been helpful and responsive. If you need any further assistance or have additional requests, feel free to reach out via live chat or email us at [email protected]. We appreciate your recommendation!
Aug. 12, 2024
Downloaded the app & created a label instantly. The app is super easy to install and easy to create labels and badges. I did have an issue with a label appearing against my product page, however, having reached out to the support team, they were quick to respond & sort the issue. Jena who dealt with my query was very friendly and professional.
Thank you for your kind words! We’re delighted to hear that you found the app easy to use and that our support team was able to resolve the issue promptly. If you need any further assistance or have additional questions, feel free to reach out via live chat or email us at [email protected]. We appreciate your feedback!