All reviews

Rating Breakdown

  • 5
    96% (1,063 ratings)
  • 4
    2% (23 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (10 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 21, 2024

Good app, and good customer service

Using app

3 months

Total reviews

3

Average rating

4.3

Developer Reply

Thank you for your review! We're delighted to hear that you’re satisfied with both our app and customer service. Your positive feedback is greatly appreciated and motivates us to continue providing the best experience possible. If you have any more questions or need further assistance, please don’t hesitate to reach out. We’re here to help!

5 / 5 Share

Aug. 21, 2024

I ran into a minor glitch with the labels and had to reach out for help. BSS customer service was top-notch, with fast and clear responses. Jena sorted everything out quickly, and I was back on track in no time. Definitely recommend their support!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the fantastic review! We're glad Jena could resolve the issue quickly for you. Your recommendation means a lot to us. If you need further assistance, we're always here to help!

5 / 5 Share

Aug. 20, 2024

What can say Product Labels & Badges is the best Product label app in the Shopify world, the easiest to install, the best support (Jena) knowledgeable and quick to respond and see to our request. I can highly recommend Product Labels & Badges to anyone looking for a Label. Thank you for the App and your service! Franz AbsoluteSkin

Using app

About 2 months

Total reviews

32

Average rating

5.0

Developer Reply

Thank you so much for the amazing feedback, Franz! We’re thrilled to hear that Product Labels & Badges has been a great fit for you. It’s fantastic to know that Jena’s support made a difference. Your recommendation means a lot to us. If you ever need anything else, don’t hesitate to reach out!

5 / 5 Share

Aug. 20, 2024

Jena from customer support helped resolved a little issue I had! great app, just what I needed.

Using app

4 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your kind words! We’re delighted to hear that Jena was able to resolve the issue for you and that the app is meeting your needs. If you need any further assistance, we're here to help!

5 / 5 Share

Aug. 20, 2024

Super helpful team, going over and beyond to help. We had an error with our theme which causing a bit of stress, the support team could see how stressed we were and fixed it for us even though it wasn't their issue. Great product with great functionality and quick response times if you reach out to customer support.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback! We're thrilled to hear that our team was able to help you, even with issues beyond our app. It's our goal to provide excellent support and ensure a smooth experience for our users. If you need any more assistance, we're always here for you!

5 / 5 Share

Aug. 19, 2024

Great way to showcase sale items, special deals and new products etc. Easy to use and support is best in class.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your fantastic review! We're delighted to hear that you find our app effective for showcasing sale items and new products. It's great to know our support has been top-notch for you. If you need any further assistance, don’t hesitate to reach out!

5 / 5 Share

Aug. 19, 2024

Great service from Jena. I recommend this app

Store

TIGRAR

Using app

8 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the kind words and recommendation! We’re thrilled to hear that you had a great experience with Jena. If you need any further assistance, we're here to help!

5 / 5 Share

Aug. 19, 2024

We were encountering an issue and Jena and her team supported us well and our issue was resolved within no time. We would definitely recommend this as their support is very good.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad Jena and the team could resolve your issue quickly. We appreciate your recommendation and are here if you need any more support.

5 / 5 Share

Aug. 19, 2024

The app is very user friendly and perfect for our needs. Customer support services are excellent and our issue was dealt with very promptly and efficiently by Jena.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We’re thrilled to hear that the app meets your needs and that Jena’s support was prompt and efficient. If you need any further assistance, we’re always here to help.

5 / 5 Share

Aug. 15, 2024

By far this is the best app i have used and their customer support is amazing.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the fantastic feedback! We’re delighted to hear that our app and customer support have exceeded your expectations. If you need any further assistance, don’t hesitate to reach out!

5 / 5 Share

Aug. 14, 2024

Ms. Jena is really helpful, She answered all our questions and helped us a lot. Appeciate it...

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We’re thrilled to hear that Ms. Jena was able to assist you effectively. If you have any more questions or need further support, don’t hesitate to contact us. We’re here to help!

5 / 5 Share

Aug. 14, 2024

jenna was so quick and amazing!

Using app

20 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We’re delighted to hear that Jena provided quick and amazing support. Your satisfaction is our priority, and we’re here whenever you need us!

5 / 5 Share

Aug. 13, 2024

Great app and even better customer support by Jena

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're delighted to hear you're satisfied with both the app and our support team. If you need any further assistance, we’re here to help!

5 / 5 Share

Aug. 13, 2024

Jena was a great help in my problems thanks again!

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re glad to hear Jena was able to assist you effectively. If you have any more questions or need further support, feel free to reach out.

5 / 5 Share

Aug. 13, 2024

customer service answers really fast and quickly forwards the issues to the developers (thanks jena :) ), they help out with bugs and also help you customize your labels and badges. we recommend.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your wonderful review! We’re thrilled to hear that our customer service has been helpful and responsive. If you need any further assistance or have additional requests, feel free to reach out via live chat or email us at [email protected]. We appreciate your recommendation!

5 / 5 Share

Aug. 12, 2024

Downloaded the app & created a label instantly. The app is super easy to install and easy to create labels and badges. I did have an issue with a label appearing against my product page, however, having reached out to the support team, they were quick to respond & sort the issue. Jena who dealt with my query was very friendly and professional.

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words! We’re delighted to hear that you found the app easy to use and that our support team was able to resolve the issue promptly. If you need any further assistance or have additional questions, feel free to reach out via live chat or email us at [email protected]. We appreciate your feedback!

5 / 5 Share

Aug. 8, 2024

App is very usefull and the team is awesome! 5 stars

Using app

About 22 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your 5-star review! We’re thrilled to hear that you find the app useful and that our team was able to assist you effectively. If you need any more help or have any questions, feel free to reach out via live chat or email us at [email protected]. Thanks again for your support!

5 / 5 Share

Aug. 8, 2024

I highly recommend for anyone who are looking for the label & badge application. You can easily manage the label & badge to highlight your products on front store with just a few clicks. If there is any questions or issues, the support team of this app will help you solve it right away!

Store

Lyn TH

Using app

14 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the fantastic recommendation! We’re glad you find the app easy to use and our support team helpful. If you have any more questions or need assistance, don’t hesitate to reach out via live chat or email us at [email protected]. We’re here to help!

5 / 5 Share

Aug. 8, 2024

Thanks, Jena! I appreciate the quick support.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the fantastic review! We’re glad you find our support team helpful. If you have any more questions or need assistance, don’t hesitate to reach out via live chat or email us at [email protected]. We’re here to help!

5 / 5 Share

Aug. 7, 2024

Excellent app and great support all around.

Using app

Over 2 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for the excellent review! We're delighted to hear that you’re satisfied with both the app and our support. If you need any more help, just let us know. 😊 Feel free to reach out to us at [email protected] for any further assistance.