BSS: Product Labels & Badges
BSS Product Labels & Badges - Shopify App Store
Rating
4.9
feedback
1,183
chart
#264
All reviews
Rating Breakdown
Oct. 20, 2022
Great app and really easy to use! Highly recommend it to all business owners as it is multifunctional. Jena Nguyen from the support team and developer Tran Duc Nam were wonderful and were able to help rectify my issue quickly and efficiently. :)
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
Oct. 19, 2022
This app is very useful. The user experience is amazing. Thank you team Jennie and developer team Tran Duc Nam, Dinh Trong Linh for your assistance. You guys helped me a lot and resolved all my queries timely.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
Oct. 18, 2022
Nice software and solutions to problems quickly. Jennie and dev Tran Duc Nam spent several hours addressing the issue in your case.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
Oct. 14, 2022
The app is very useful and allow us to add labels to our product pages and collection pages. Really easy to use, with a smart user interface. Moreover, there is a super support team (Jena and the devs team - Pham Khanh Thien and Tran Duc Nam-), who quickly support the customers. We has requested their support for a small bug on our ecomerce and they solved the issue in less than a day. They are super reactive and we really appreciate their support!
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
Oct. 14, 2022
The first time I used this software, I encountered some problems, Jennie was very enthusiastic about helping me answer the questions, very professional, and passionate. When choosing an app, the first is the practicality of the software, and the second is the professionalism of customer service and the timeliness of answering questions. Give Jennie a five-star.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
Oct. 14, 2022
The app is great, we had some issues but the support team really is great with helping. They helped us very fast with everything we needed
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
Oct. 13, 2022
Been using this app for a while now and so far absolutely cannot fault it at all. Recently had a slight hiccup where a label was showing incorrectly on a featured product block on our home page, however after reaching out to the support team, Jena Nguyen was extremely helpful and quick at lending a hand and Nguyen Kim Tung was able to fix our issue in less than a day. Jena, was also great at keeping me in the loop and updating me as to how the issue was being handled.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
Oct. 13, 2022
I have installed this application on the websites I have administered so far. I had a hard time installing and selecting Labels and badges, so I contacted the support team, and Jennie was a supporter who helped me. It was amazing, she guided me through every little detail, from how to upload the label, how to edit the size of the label, the position of the label and so much more. She was always available and answered all of my questions whenever I needed them. After choosing the label, there was a little problem with my label and Jennie quickly fixed it. She is one of the very dedicated, friendly, and knowledgeable facilitators I have worked with. I also want to thank the dev Nguyen Kim Tung for solving my problem quickly. I thought it would be done in a couple of hours but he fixed them in just an hour. Now that the label is showing up well on my store, hopefully, it will let my customers know about the Bye 2 Get 1 Free program so we can increase sales. Once again, many thanks to Jennie and the support team! Great app!
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
Oct. 14, 2022
"I've been using this app to create labels on my store for a while, and everything seems to be fine, I also can see the app has developed some new features for users, like it a lot! I can set up the stickers easily, and everything is well-guided. They also provide a detailed user guide for everyone. The app is also very user-friendly, it's easy to set up everything and you can even get help from support at any time. Recently I had a small problem where the label was showing over the store menu, and I contacted support and got immediate help from Jena. She solved the problem quite quickly and helped me forward the problem to the technician guy - Dinh Trong Linh. He helped me solve the problem quickly. Thanks to the team for the quick and professional way of working. I am satisfied with the app Product Labels & Badges and especially with the quality of support service of BSS Commerce. Definitely recommend it to more users if you are looking for an app to increase sales for your store. Thanks, BSS Commerce team and especially Jena, who helped me with the issue."
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
Oct. 13, 2022
Great app! Easy to use. A good degree of customization. Jena Nguyen from the support team responded fast and was helpful.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
Oct. 12, 2022
I had an issue with the app and they fixed it within the hour. I had an email back to my support ticket within minutes from Jena Nguyen and he then contacted the dev Nguyen Van Ninh. Between them both they fixed the issue and understood exactly what I was asking to be done. I can recommend the app and the support is great.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
Oct. 12, 2022
The app is fairly easy to figure out, but my 5 stars are more a nod to the great customer service. Happy to recommend it to others.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
Oct. 12, 2022
Great support Jennie and Nguyen Van Ninh who worked quickly until the problem was resolved. Thank you.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
Oct. 12, 2022
Fast and proper help by the support. It take several hours but they did correct the issue i faced with
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
Oct. 12, 2022
Application facile à utiliser et assez pratique. Le service client est assez réactif (merci à Jennie et l'équipe de dev Tran Duc Nam, Nguyen Dinh Tuan Ngoc), notre problème d'intégration a été résolu rapidement. Dommage que le catalogue est un peu réduit niveau visuel.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
Oct. 12, 2022
This app is helpful for clearly calling out features on products and the developer support s also good.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
Oct. 10, 2022
From the moment I installed the application, Jena Nguyen and the developer Nguyen Van Ninh helped me a lot, answering my questions and quickly finding solutions to my needs. It is a team that stands out, not only for its efficiency and professionalism, but also for its friendly and cheerful treatment at all times. The application is very intuitive and works correctly. Totally recommended! Thank you Jena and Nguyen!!!
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
Oct. 6, 2022
We got reaction very quick from Jena Nguyen and they immidiately solved the problem! This was the second time I got stuck and they menaged again to solve the problems. Thanks to the team!
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
Sept. 29, 2022
Support is very quick and helpful, spoke to Jennie & the issue was resolved very quickly. The app is very user-friendly and easy to use.
Sept. 8, 2023
We have used this app a long time and we have been very satisfied. Support is also very helpful and they fixed all problem quickly. Jena fixed our problem very quickly.