BSS: Product Labels & Badges

Sept. 9, 2022

We have been using the Product labels app for quite some time. This is a great app that is easy to use and deliver as promised… We tested a few more apps with the same function, but decided to use the app from BSS Commerce as this app was very easy to use, had a huge amount of ready-made labels, and looks great in both desktop and mobile versions of our website. This application is easier to add and display labels than others I used among various English-based applications on the Shopify app store. I recommend this application to whom need no/low coded and fancy designed. It is easy enough to understand tools and functions. I have contacted customer service I have some issues. Customer support, Jena Nquyen, has been checking fully and supporting me very nicely. Also, the response of her team was quick and they were very supportive I really appreciate their support. In conclusion, I am very happy with the team and service that I received and I can not recommend this app more. Thanks, BSS Commerce team

Sept. 9, 2022

J'ai contacté le support de l'application pour avoir des informations concernant la mise en place des badges sur ma boutique en ligne. J'ai été assisté par Jena et son retour m'a été d'une très grande aide. Elle a été très réactive et m'a apporté précisément l'aide dont j'avais besoin. Je recommande !

Sept. 9, 2022

We have used the Pro version and we're happy with the options offered. I'd suggest adding more badges for regional campaigns that are getting popular in SE Asia like: 11.11 Sale, 9.9 Sale etc, National Day Sale etc. After I installed the app, the labels did not display properly. I contacted customer service via WhatsApp. Jena Nguyen and the dev Phan Thanh Son solved the issue quickly. Creating your own labels is very easy and they look professional. Overall, I recommend using this app.

Sept. 8, 2022

This app does exactly what it says it will. We have the top-level plan and it is straightforward and easy to use. After initially installing it, we did have an issue with a conflicting app that was preventing labels from displaying properly. Jena and Tran were able to solve the problem efficiently and effectively though - within 24 hours of reporting the issues, they were fixed. The app is now running perfectly on our site and we are very happy with it. I'd highly recommend it to anyone looking to display labels and badges on their products.

Sept. 7, 2022

I installed this app on our store, we had some layout issues as our theme was not 100% compatible, but this was no issue at all. The team at BSS Commerce were very quick to reply via chat and help me out. Jena Nguyen arranged for her developer Nguyen Khac Hiep to jump into our shopify admin and fix the issue promptly. The app is now working and performing perfectly with no issues. I am very happy with the team and service that I received and I can not recommend this app more.

Sept. 6, 2022

Die App ist sehr benutzerfreundlich und liefert gute Vorlagen für Labels. Alles in allem sehr zu empfehlen und der Kundenservice ist schnell & freundlich.

Sept. 1, 2022

Very good app. We had some compatibility problems with our theme, but they solved them very quick and very helpful.

Aug. 30, 2022

Nice app, Great and fast support, Jena Nguyen (Customer Support) help helped immediately, and both devs Phan Thanh Son and Nguyen Xuan Thong, soleved the problem we dealt with quickly and kindly Thanks.

Aug. 31, 2022

Jena Nguyen and dev Tran Duc Nam, did an amazing job fixing our small label placement issue: The label stayed fixed on top when there's a drop down menu. Their feedback was fast and they were very responsive.

Aug. 29, 2022

Worked as advertised. You can literally put any image you want for your badge/label, allowing for any degree of customization. They also have a really great customer support, replying me in a matter of minutes when I had an issue integrating with my theme.

Aug. 29, 2022

This Product Labels & Badges app works really well, absolutely as described. Thanks BSS Commerce team. I have installed several apps with similar functionality and exactly this app was the one that worked best way. So I choose to use it furtherly. There were some small errors because of different Shopify theme I use (I bought it outside of Shopify theme store), but I contacted customer support and was really impressed how they treated my issue. Support represented by Jena Nguyen was great: I got replies very quickly, I was understood 100% correct way, no lacks of misunderstandings at all. Jena reviewed my situation from different points of view and offered 100% right solution for me. I would also like to say thank you to developers Nguyen Van Ninh, Nguyen Viet Trung and Nguyen Xuan Thong who resolved my problem by adding customized code pieces. The issue was resolved seamlessly and 100% the way I imagined, the way I needed and the way I wanted. In my opinion, this app is worth installing and its team deserve trust.

Aug. 29, 2022

Super easy to use. Had an small problem and Jena Nguyen dealt with my issue quickly and efficiently.

Aug. 25, 2022

Since day 1 this app has brilliantyl solved all my requirements in terms of labels & badges. Simple and intuitive to use thank to a well done user interface with no bugs at all and with custom themes. Even when I needed some customization the support team was easily reachable and even more important competent and very fast in replying and making the required changes. A special and great thanks goes to Ena Nguyen and the devs Duc Nam, Khac Hiep, XuTho and VaHo who implementd my multilanguage requirements in a blink of an eye. Highly reccomended developer and app.

Aug. 23, 2022

Great App, effortless installation and trivial to design custom label and badges. We found and issue in the integration with our theme. Thanks Gigi and Van Ninh in no time they manage to seamlessly make the correction so it integrated to our Theme. A+ APP and service

Aug. 23, 2022

Good app I used it, works perfectly for me. They have a good customer support team. Thanks to their immediate problem-solving support team, issues can be solved quickly and efficiently. A big thanks to Jena Nguyen, Phan Thanh Son, Nguyen Van Ninh and Pham Van Hoanfor her quick support

Aug. 23, 2022

I struggled with the implementation at first but, after working with the brilliant Jena Nguyen in support and dev Nguyen Viet Trung, the issue with my theme (not the app) was fixed in minutes. It now works perfectly and I'd definitely recommend the app. Great customisation and so many options, even on the free plan. Brilliant work.

Oct. 7, 2022

I have installed this app on all websites I managed so far. The reason: easy to create simple or advanced logic to display labels AND outstanding support from Gigi and the tech guys: Tran Duc Nam, and Nguyen Xuan Thong. Do not get me wrong, the app is working well if you are using the popular Shopify themes. The dev team is amazing, smart and fixed all the issues within a few days which gives me the time to work on the logic/app configuration and so on. Not having to manage manually that, or buying another app to create a logic based on tags, is sooooo cool. Yea guys, it is more than just a simple app to apply a label. I have been very pleased by the level of customization and the user-friendly step-by-step label/logic creation process. It is really a good app that will answer all my client's needs for a long time (you do not want to mess with your website when you start to be successful). I hope this concrete example and explanation will help you guys. Thank you so so much, I love it. I highly recommend it to all of you! --------------------------------------------------------------- Review Update 7th October 2022: Our company has been using "BSS Product & Labels" for a few months now and we still plan on using it for the future! Especially after receiving 10/10 support from the team. We have had a few issues on our website and I have to say the Customer support from Jennie has been outstanding. She is one of the most understanding, friendliest and fast acting support that I encountered. The Issues have always been resolved on the same day I requested it. We received help from the dev Tran Duc Nam & Dinh Trong Linh and they always acted fast and very professional. They even went so far to go overtime at work just to get our Issues resolved as fast as possible, we really appreciate that work ethic. Thank you so much guys!

Aug. 21, 2022

This app is a great product and has amazing customer support. We have some problems when we use this app and your team has good support, thank you for the great work from Gigi, they solved the problem about the label on our homepage. I received quick replies and information about the label as we request. Overall an absolute 5-star product. Gigi does a very well job here. We need labels to show exclusive products. Their team is very helpful as well for our online store, thank you for your help and quick response with solve the issue. Overall perfect!

Aug. 10, 2022

Goedwerkende en gemakkelijke app, doet wat het moet doen. Heel handig in gebruik. Snelle service en customer support bij vragen of problemen!

Aug. 10, 2022

Great product and amazing customer support. I had some minor problems when I upgraded to the advance plan, but thanks to the great work from Jena Nguyen and her developer Nguyen Van Ninh, they solved the problem within a day. I received quick replies and detailed information about the status. I really appreciated the effort. Furthermore, the features of this tool are great. You can create and optimize the labels as you wish and the mobile view is great as well. Overall an absolute 5 star product.